Reviews
Great experience, Henry was very helpful!
Great experience, Henry was very helpful! The entire team was there to help when questions came up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership was nice and clean inside .
Dealership was nice and clean inside . Everyone was friendly to me and they stayed late to sell me a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable and friendly staff went all the way to
Very knowledgeable and friendly staff went all the way to make our purchase a pleasant experience and will continue to take my business there in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience with Classic Toyota
Contacted Classic Toyota, N. Wilkesboro, NC about a new RAV4 Hybrid. Gave a list of features I wanted. Of course at this time, no dealer has a large inventory (I knew that), but Mike Handy searched around & found one (a month out) that had all my requirements plus more! Price negotiations went very well & we were very impressed with the nature of those discussions. Mr. Handy went above & beyond to ensure we were happy with our experience & when our Rav arrived, did everything he could to help us with getting it road ready! Paperwork was a breeze & the financial department was very helpful as well. Couldn’t be more pleased! We recommend Classic Toyota & Mike Handy highly !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took car in for 6 months.
Took car in for 6 months. check up. Asked them to wash it and clean inside. When I picked up the car, it had not been washed or vacuumed.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Call for a oil change appointment they give me same day
Call for a oil change appointment they give me same day appointment I arrive and forty-five minutes later I was out the door.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is top notch.
This dealership is top notch. John at Classic Toyota went above and beyond to find the exact Tacoma I wanted and I never felt pressure to make a deal. I was informed of all options and drove away in the truck of my dreams.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Service Department extremely slow and organized.
The Service Department extremely slow and organized. With appointment waited over 1 1/2 hours for a tire rotation.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Pleasant experience.
Went in for 5000 mile service in and out less than an hour. Service tech was great. Nice waiting area. Tech was informative and knowledgeable. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The staff in the service department was very friendly,
The staff in the service department was very friendly, polite, helpful, informative, accurate, and caring
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair