Reviews
Acquired the truck i wanted.
Acquired the truck i wanted. Erika made the entire process easy. I would recommend using Auto Source of Texas.
Acquired the truck i wanted.
Acquired the truck i wanted. Erika made the entire process easy. I would recommend using Auto Source of Texas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a vehicle in full from Auto Source of Texas
I purchased a vehicle in full from Auto Source of Texas on 10/30/24. After many weeks of phone calls I kept getting the run around. Today is 5/19/25 and Auto Source of Texas still has yet to provide me with the title and plates for a vehicle I purchased six months ago. I've filed a complaint with the DMV that is still being investigated. Auto Source of Texas has failed to comply the Texas Transportation Code 501.0234, which requires a motor vehicle dealer to apply for title in the purchaser's name within 30 days of sale. They've finally told me they have the title but I've yet to see it and Auto Source of Texas is declining to reimburse me for the full legal costs I've incurred in an attempt to force them into giving me what was legally owed to me upon purchase. I would highly discourage anyone from using Auto Source of Texas, its possible you could end up like me... six months without a title or plates, in possession of a vehicle I can't sell, can't legally drive, and unreimbursed legal costs.
I purchased a vehicle in full from Auto Source of Texas
I purchased a vehicle in full from Auto Source of Texas on 10/30/24. After many weeks of phone calls I kept getting the run around. Today is 5/19/25 and Auto Source of Texas still has yet to provide me with the title and plates for a vehicle I purchased six months ago. I've filed a complaint with the DMV that is still being investigated. Auto Source of Texas has failed to comply the Texas Transportation Code 501.0234, which requires a motor vehicle dealer to apply for title in the purchaser's name within 30 days of sale. They've finally told me they have the title but I've yet to see it and Auto Source of Texas is declining to reimburse me for the full legal costs I've incurred in an attempt to force them into giving me what was legally owed to me upon purchase. I would highly discourage anyone from using Auto Source of Texas, its possible you could end up like me... six months without a title or plates, in possession of a vehicle I can't sell, can't legally drive, and unreimbursed legal costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Truck i bought and a great price Highly recommend
Great Truck i bought and a great price Highly recommend Great TRX Will buy from them again. Go check them out.
Great Truck i bought and a great price Highly recommend
Great Truck i bought and a great price Highly recommend Great TRX Will buy from them again. Go check them out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Erika and Eddie are crooks!
Erika and Eddie are crooks!! Bought a 2018 Jeep Cherokee and have had nothing but problems!!
Erika and Eddie are crooks!
Erika and Eddie are crooks!! Bought a 2018 Jeep Cherokee and have had nothing but problems!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Honest, Kind and knowledgable.
Honest, Kind and knowledgable. Erika and Eddie at Auto Source of Texas went above and beyond to put our family in the best car for us. It was a great experience working with them and i would do it again.
Honest, Kind and knowledgable.
Honest, Kind and knowledgable. Erika and Eddie at Auto Source of Texas went above and beyond to put our family in the best car for us. It was a great experience working with them and i would do it again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Erika is awesome!
Erika is awesome! Great place, great experience! Drove from out of state to buy a truck and I love it! 10/10
Erika is awesome!
Erika is awesome! Great place, great experience! Drove from out of state to buy a truck and I love it! 10/10
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I didn’t listen to the warnings from the previous reviews
I didn’t listen to the warnings from the previous reviews and I regret it. Agreed to pay cash for a truck and they tried to change the price. 🚩 I also took the truck a shop to get a pre-purchase inspection. When the report came back, the owner took it to “his shop” and their mechanic said that the issue the independent mechanic alerted me of was not true. However, I Gave them the benefit of the doubt, which was my fault. 🚩 🚩 After purchasing it, I Took the truck to another dealership to get a warranty through the manufacturer (which the sales manager tried to tell me I couldn’t do, even though I knew I could) and found out the vehicle had $5k worth of immediate repairs needed and that my truck would NOT pass a state inspection. Not even including the rattling engine that would need its own diagnosis.🚩🚩🚩 The vehicle looks amazing but that’s about it. I haven’t had the vehicle for a month and I’ve had to spend $1k on repairs. I’m trying to make it someone else’s problem before it cost me much more.
I didn’t listen to the warnings from the previous reviews
I didn’t listen to the warnings from the previous reviews and I regret it. Agreed to pay cash for a truck and they tried to change the price. 🚩 I also took the truck a shop to get a pre-purchase inspection. When the report came back, the owner took it to “his shop” and their mechanic said that the issue the independent mechanic alerted me of was not true. However, I Gave them the benefit of the doubt, which was my fault. 🚩 🚩 After purchasing it, I Took the truck to another dealership to get a warranty through the manufacturer (which the sales manager tried to tell me I couldn’t do, even though I knew I could) and found out the vehicle had $5k worth of immediate repairs needed and that my truck would NOT pass a state inspection. Not even including the rattling engine that would need its own diagnosis.🚩🚩🚩 The vehicle looks amazing but that’s about it. I haven’t had the vehicle for a month and I’ve had to spend $1k on repairs. I’m trying to make it someone else’s problem before it cost me much more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very rude, very confrontational.
Very rude, very confrontational. Viewed a car, noticed some shady repair work and the overall condition of the car was not as described, salesman got in my face and stared me down when I asked why some damages weren't mentioned over the phone before I drove 2 hours to see the car. I decided to avoid escalating it, so I just thanked him for his time and left...but as I was walking out, the salesman called me an "---hole". I stopped and looked at him in disbelief and with a cocky tone, asked me, "Is there a problem?" How these crooks have managed to stay in business is a mystery to me.
Very rude, very confrontational.
Very rude, very confrontational. Viewed a car, noticed some shady repair work and the overall condition of the car was not as described, salesman got in my face and stared me down when I asked why some damages weren't mentioned over the phone before I drove 2 hours to see the car. I decided to avoid escalating it, so I just thanked him for his time and left...but as I was walking out, the salesman called me an "---hole". I stopped and looked at him in disbelief and with a cocky tone, asked me, "Is there a problem?" How these crooks have managed to stay in business is a mystery to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Do Not Buy Their Extended Warranty!
Do Not Buy Their Extended Warranty! I have nothing negative to say about the car I purchased from Amir nor the experience I had. My complaint is that the $6,000 extended warranty was pushed as the ultimate warranty and that outside of normal wear and tear items, all will be covered. Read the fine print and you find several ways for Gold Standard to deny your claim. I just had one denied that involved my engine that cost me $5,500. They denied it because the initial failure was in my oil seperater that led to pressure in engine and damage. The rep had to point out some fine print on like page 10 that allowed them to get out of this one. When you purchase it, all they show is that everything is covered, so buyer beware. It's sad that you have to take the warranty to an attorney prior to signing it because of this language. They know exactly what they're doing and know they have the advantage to get out of paying claims.
Do Not Buy Their Extended Warranty!
Do Not Buy Their Extended Warranty! I have nothing negative to say about the car I purchased from Amir nor the experience I had. My complaint is that the $6,000 extended warranty was pushed as the ultimate warranty and that outside of normal wear and tear items, all will be covered. Read the fine print and you find several ways for Gold Standard to deny your claim. I just had one denied that involved my engine that cost me $5,500. They denied it because the initial failure was in my oil seperater that led to pressure in engine and damage. The rep had to point out some fine print on like page 10 that allowed them to get out of this one. When you purchase it, all they show is that everything is covered, so buyer beware. It's sad that you have to take the warranty to an attorney prior to signing it because of this language. They know exactly what they're doing and know they have the advantage to get out of paying claims.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
HORRIBLE EXPERIENCE
Truck needed over $10,000 worth of repairs that they did not disclose. Horrible experience. Would not fix it. Said they fixed a thermostats but did not. The thermostat was later fixed by a dodge dealership. They lied about it.
HORRIBLE EXPERIENCE
Truck needed over $10,000 worth of repairs that they did not disclose. Horrible experience. Would not fix it. Said they fixed a thermostats but did not. The thermostat was later fixed by a dodge dealership. They lied about it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase