Don Carro

3.1 out of 5 3.1

Reviews

3.1 out of 5 3.1
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 27, 2018

    Worst service ever in every department, they don’t do anything to accommodate their customers. Never return simple phone calls, they’re rude and unprofessional.... Just got my car two months ago and I regret it now. I would never purchase another car from Don Carro. And I wouldn’t suggest anyone to purchase from this lot. Horrible!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2018

    Mr. Gilson was very knowledgeable and helpful. He goes extra mile to find the car you need. I was impressed! Thanks sir see you next time.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2018

    Excellent Customer service from salesman Christian. He will make sure you walk out happy!!! All staff was professional and nice. Easy process to get approved

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 12, 2018

    After making a payment it takes a whole month to have a receipt with my balance sent to my address. A 3 year contract with them and I'm like a few thousand... to pay off andthey now want to get picky and be xxxxxxxx about everything. This is why you loose good paying customers! You are a used car lot not a dealership get over yourself. I will never purchase a vehicle from them ever again.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 2.0 out of 5
    July 1, 2018

    Their new credit dept will "demand" and harass you for an answer of why you are late 1 day. These people are on a power trip. Very, very unprofessional!... Just for that I make them wait and give my payment on the 3rd day. They can kiss my xxx! Don't even ask to speak to "Ivan" their manager, he will pretend to be stupid and not return the call to the "paying" customer!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2018

    I went and purchased a car today and was assisted by johny the salesman on Buckner. Awsome he was very helpful and very nice. With his help i am rhe... proud owner of a 2016 Chrysler 300C.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    December 19, 2017

    Terrible service cars don’t work and they say it has warranty but in reality it doesn’t

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2017

    Alfredo Rosales got me a great deal on a 2012 Toyota Carola!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2017

    Our salesman Marcos at the Dallas location made the progress really easy. Got us in SUV we were looking for when we got there, highly recommend them to... any one who is looking for a used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2017

    Our salesman Marcos at the Dallas location was helpfully from start to end, him and sales manager Antonio did everything possible for us to drive away... in vehicle the same day. Highly recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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