Worst service ever in every department, they don’t do anything to accommodate their customers. Never return simple phone calls, they’re rude and unprofessional.... Just got my car two months ago and I regret it now. I would never purchase another car from Don Carro. And I wouldn’t suggest anyone to purchase from this lot. Horrible!
Mr. Gilson was very knowledgeable and helpful. He goes extra mile to find the car you need. I was impressed! Thanks sir see you next time.
Excellent Customer service from salesman Christian. He will make sure you walk out happy!!! All staff was professional and nice. Easy process to get approved
After making a payment it takes a whole month to have a receipt with my balance sent to my address. A 3 year contract with them and I'm like a few thousand... to pay off andthey now want to get picky and be xxxxxxxx about everything. This is why you loose good paying customers! You are a used car lot not a dealership get over yourself. I will never purchase a vehicle from them ever again.
Their new credit dept will "demand" and harass you for an answer of why you are late 1 day. These people are on a power trip. Very, very unprofessional!... Just for that I make them wait and give my payment on the 3rd day. They can kiss my xxx! Don't even ask to speak to "Ivan" their manager, he will pretend to be stupid and not return the call to the "paying" customer!
I went and purchased a car today and was assisted by johny the salesman on Buckner. Awsome he was very helpful and very nice. With his help i am rhe... proud owner of a 2016 Chrysler 300C.
Terrible service cars don’t work and they say it has warranty but in reality it doesn’t
Alfredo Rosales got me a great deal on a 2012 Toyota Carola!!
Our salesman Marcos at the Dallas location made the progress really easy. Got us in SUV we were looking for when we got there, highly recommend them to... any one who is looking for a used vehicle.
Our salesman Marcos at the Dallas location was helpfully from start to end, him and sales manager Antonio did everything possible for us to drive away... in vehicle the same day. Highly recommend them.