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Orlando Auto Mall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)
Sales hours: 8:30am to 6:00pm
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Sales
Monday 8:30am–6:00pm
Tuesday 8:30am–6:30pm
Wednesday 8:30am–6:30pm
Thursday 8:30am–6:00pm
Friday 8:30am–6:30pm
Saturday 9:30am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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SELLS MONEY PITS!

I paid for a car in CASH almost $13K & as soon as we drive home, check engine light comes on. Tried calling but they were closed for 2 days. So I went to a mechanic to look at the car & the map sensor needed to be replaced. Once replaced check engine light came on again a day later & the thermostat needed to be replaced. I have spent almost $1K in repairs! The OWNER & DEALERSHIP REFUSE to reimburse me because they state they could have done that for $50? STAY CLEAR FROM THIS PLACE, they will sell you a money pit

SELLS MONEY PITS!

I paid for a car in CASH almost $13K & as soon as we drive home, check engine light comes on. Tried calling but they were closed for 2 days. So I went to a mechanic to look at the car & the map sensor needed to be replaced. Once replaced check engine light came on again a day later & the thermostat needed to be replaced. I have spent almost $1K in repairs! The OWNER & DEALERSHIP REFUSE to reimburse me because they state they could have done that for $50? STAY CLEAR FROM THIS PLACE, they will sell you a money pit

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience

Very helpful and knowledgeable during the buying process, their inventory are mostly foreign which is what I was looking for. So far the vehicle is operating as it should but only time will tell. Their financing was fair given my situation.

Had a great experience

Very helpful and knowledgeable during the buying process, their inventory are mostly foreign which is what I was looking for. So far the vehicle is operating as it should but only time will tell. Their financing was fair given my situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealership commits credit card fraud

Dealership committed fraud and charged $500 when I authorized only $100 to be charged as a deposit for a car and I was never told it was non refundable, which is why he charged the 500 instead of 100. When I devided not to buy the vehicle because it was a lemon, the manager came out and said “oh well, you should have known it was non refundable”. Which is nonsense...after reading more reviews I should have known

Dealership commits credit card fraud

Dealership committed fraud and charged $500 when I authorized only $100 to be charged as a deposit for a car and I was never told it was non refundable, which is why he charged the 500 instead of 100. When I devided not to buy the vehicle because it was a lemon, the manager came out and said “oh well, you should have known it was non refundable”. Which is nonsense...after reading more reviews I should have known

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mister

Regarding a previous Review BY PAUL ARTHUR and a lying OWNER'S response Nice try Liar. My son took my grandson to your den of thieves to buy his first car. The one you showed him had two dash warning lights lighted and after some discussion it was agreed they would come back when you had it ready to show and had evidence the lights were not lit up and there was nothing wrong causing them to be lit. My son authorized only a $100 dollar REFUNDABLE deposit to hold the car so they could see and inspect it again with no warning lights glowing red. At no time did Owner tell Paul the deposit was non refundable. Moreover, who would leave a non-refundable deposit to return to look at a car with two red engine warning lights and to further check the car. Nor was there ever any discussion for any authorization in the amount of $500 dollars authorized on the Arthur credit card for a non-refundable deposit for further inspection of said car. Your crooked assistant took it upon herself to illegally charge the amount of $500 to the Arthur credit card. This is credit card fraud and your company employs a multitude of scam artists. PLEASE. NO ONE BUY A CAR FROM THESE CROOKS...A TOTALLY DISHONEST DEALERSHIPS. ABSOLUTELY NOT RECOMMENDABLE TO ANYONE ELSE.

Mister

Regarding a previous Review BY PAUL ARTHUR and a lying OWNER'S response Nice try Liar. My son took my grandson to your den of thieves to buy his first car. The one you showed him had two dash warning lights lighted and after some discussion it was agreed they would come back when you had it ready to show and had evidence the lights were not lit up and there was nothing wrong causing them to be lit. My son authorized only a $100 dollar REFUNDABLE deposit to hold the car so they could see and inspect it again with no warning lights glowing red. At no time did Owner tell Paul the deposit was non refundable. Moreover, who would leave a non-refundable deposit to return to look at a car with two red engine warning lights and to further check the car. Nor was there ever any discussion for any authorization in the amount of $500 dollars authorized on the Arthur credit card for a non-refundable deposit for further inspection of said car. Your crooked assistant took it upon herself to illegally charge the amount of $500 to the Arthur credit card. This is credit card fraud and your company employs a multitude of scam artists. PLEASE. NO ONE BUY A CAR FROM THESE CROOKS...A TOTALLY DISHONEST DEALERSHIPS. ABSOLUTELY NOT RECOMMENDABLE TO ANYONE ELSE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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DO NOT BUY FROM THIS PLACE SELL ALLLLLL LEMON CARS

ALL IM GOING TO SAY IS READ THE REVIEWS THIS PLACE IS NO GOOD AND THEY LIE AND FIX THINGS FOR A SECOND PLEASE DO NOT WAIST YOUR TIME OR MONEY !!

DO NOT BUY FROM THIS PLACE SELL ALLLLLL LEMON CARS

ALL IM GOING TO SAY IS READ THE REVIEWS THIS PLACE IS NO GOOD AND THEY LIE AND FIX THINGS FOR A SECOND PLEASE DO NOT WAIST YOUR TIME OR MONEY !!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay far away from this place!

All the cars at this place are lemons. If you know what's good for yourself stay away! I lost 5200 dollars messing with this place. Ended up trading the lemon in for something more reliable.

Stay far away from this place!

All the cars at this place are lemons. If you know what's good for yourself stay away! I lost 5200 dollars messing with this place. Ended up trading the lemon in for something more reliable.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible

Purchased vechile drove for 2weeks put 208 miles on car engine shot. Wanted my money back or even given another car as I needed car to get to and from work and child to and from daycare. But nope I was asked to get new engine and they would reimburse me less than half the cost on top of expected to still make payments on car. Keep in mind I just put $3,000 down on the car . I’m not a hard person to work with I never write reviews but in this I felt it was necessary. RUN go anywhere else. Horrible experience but I guess I should have known better.

Horrible

Purchased vechile drove for 2weeks put 208 miles on car engine shot. Wanted my money back or even given another car as I needed car to get to and from work and child to and from daycare. But nope I was asked to get new engine and they would reimburse me less than half the cost on top of expected to still make payments on car. Keep in mind I just put $3,000 down on the car . I’m not a hard person to work with I never write reviews but in this I felt it was necessary. RUN go anywhere else. Horrible experience but I guess I should have known better.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Got a Great steal!

showed up and was greeted by a nice woman named Genesis. I had done my research on their lot and was interested in 3 vehicles was handed the keys upon request drove all three...left, visited three other dealers with absolute terrible "sales pitches" and outrageous dealer fees. This dealership let me test drive a jeep laredo they had a second time because it was such a tough choice. Genesis was extremely fast and detailed when explaining everything that comes with buying a car and getting to leave with it the same day. Great deal i got on this jeep just had it serviced to see if anything was wrong and she is a BEAUUUUTYYY! I'm almost thinking about putting in a couple hundred dollars worth and selling it for 9 grand make a 3GEE profit!!!

Got a Great steal!

showed up and was greeted by a nice woman named Genesis. I had done my research on their lot and was interested in 3 vehicles was handed the keys upon request drove all three...left, visited three other dealers with absolute terrible "sales pitches" and outrageous dealer fees. This dealership let me test drive a jeep laredo they had a second time because it was such a tough choice. Genesis was extremely fast and detailed when explaining everything that comes with buying a car and getting to leave with it the same day. Great deal i got on this jeep just had it serviced to see if anything was wrong and she is a BEAUUUUTYYY! I'm almost thinking about putting in a couple hundred dollars worth and selling it for 9 grand make a 3GEE profit!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good used vehicles, reasonable prices

Just bought our second car from this place and was kindly asked to leave a review. Let me start by saying that this place is a not pressure no crazy sales tactic dealership. We went, liked how the car looked and decided to test drive it. After the test drive I had couple other cars to go check out before deciding on this one, the sale agent was not pushy or trying hard to make the sale he kindly let us go and offer us to comeback if we decided to go with their car. I loved the treatment I received, will recommend to friends and family members.

Good used vehicles, reasonable prices

Just bought our second car from this place and was kindly asked to leave a review. Let me start by saying that this place is a not pressure no crazy sales tactic dealership. We went, liked how the car looked and decided to test drive it. After the test drive I had couple other cars to go check out before deciding on this one, the sale agent was not pushy or trying hard to make the sale he kindly let us go and offer us to comeback if we decided to go with their car. I loved the treatment I received, will recommend to friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So far so good

They are very nice and help me out alot do far so good I pray god for goodness

So far so good

They are very nice and help me out alot do far so good I pray god for goodness

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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