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CarMax Pensacola

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
Visit CarMax Pensacola
Sales hours: 12:00pm to 7:00pm
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Sales
Monday 11:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 11:00am–8:00pm
Friday 11:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–7:00pm
(850) 677-1864 (850) 677-1864

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Pensacola from DealerRater.

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there communication is terrible and also theres different

there communication is terrible and also theres different people contacting you and dont know the condition of the trucks the quality inspectors are awful ...mangers are not trueful for what the promise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Good overall experience

I like the no hassle and no pressure selling and pricing model. Good customer service and the salesperson was fairly knowledgeable. We were able to test drive two cars in less than 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Not for us.

We did not like HAVING to enter and exit through a showroom. It made us feel uncomfortable when everyone is just sitting around staring at you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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