CarMax Puyallup

Never heard from them. Bought the same car with lesser miles and lower price instead.

Great salesman that helped us! He was very knowledgeable about the product there. Great experience!

I was never contacted by the dealership even when I followed up with an additional message and phone call

The vehicles are top notch , the customer service is plus 10 , overall a wonderful experience in the purchase since our car was totaled. Thank you all there at CarMax for your professionalizm and help during this time. A Special Thank You too Zackery " what a salesman " .

They wanted proof of my bank account when I paid with cashier check. It was a horrible experience when I was paying with a cashiers check. Horrible experienced.

I made an appointment days in advance to test drive a vehicle. Then called hours in advance to confirm. Then when I showed up, the car was so dirty. I couldn't tell what was dirt, and what was paint defects. Also the right front tire had a large gash in it, even though it supposedly had passed carmax's 15 point tire inspection???? The sales associate was pretty indifferent about what to do about Fixing the problems. I didn't even want to do the test drive after my initial encounter at this store.

Found a car at the Puyallup location on Cars.Com. Went to see the car, but due to COVID, all the cars were locked. Signed in at the desk and was told about hour and half wait due to lack of sales staff. Ok, no prob. Said they would call me when it was my turn. I never got a phone call or text. You lost a sale. I spent my $40k at another dealership nearby.