ReviewsWrite a review
Exceptional car buying experience
Marc Handelsman was exceptional to work with as my sales consultant, he went above and beyond my expectations as attentive, courteous, helpful, honest and kind. In addition to my exceptional experience with Marc, the entire Sales department, including manager and finance were all very helpful and easy to work with and no pressure. This was my second buy from Faulkner Volvo and it sealed the deal, I will continue to work with the Faulkner Volvo Staff in Trevose and will be sure to recommend Marc H. and his staff to all my friends, family and co-workers who are in the market to purchase a vehicle. In addition, my prior experience with Mark and Jeff in the Service department has always been exceptional as well. Great job gentleman, you truly made all the difference in treating me with kindness and respect!
Hi Kathryn, we're happy you found our staff to be so supportive during your experience here at Faulkner Volvo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchasing our first Volvo
Purchase of our first Volvo XC 60 SUV was an excellent experience at Faulkner Volvo. From our first contact on-line to the follow-up by the sales associate Eric M, the entire event was extremely positive. We made appointment with Eric, we able to see and test the cars we were interested in, get a great trade in for our leased vehicle. There was no pressure, they realized they did not have the exact color/features my wife wanted and they worked hard to get the car she wanted in the challenges of low vehicle inventory due to Covid-19. Delivery was simple, quick, no surprises, Anthony the Sales Manager and Jim the GM were friendly, professional and very appreciative of the business. Highly recommend Faulkner Volvo team!
Hi, thank you for your positive review. We're glad to hear that you found our team here at Faulkner Volvo so helpful in the purchase of your new vehicle. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Best Service department
I can't say enough good things about Faulkner Volvo service department. They are consistently so customer focused and I always feel like I am valued and appreciated. Mark in service is simply over the top awesome! My care is running great and always looks so nice a clean when I come to pick it up!
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Leased another car from Faulkner! This is number 6
As always 10 . Very good and timely service. Car as promised on time with all of the paperwork legible, done quickly and explained clearly. As with my previous 3 Cadillacs, Mazda And Hyundai, Faulkner service was excellent, everything promised was delivered, nothing unnecessary is pushed. Overall great experience
Za, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Faulkner Volvo!
100,000 mile service
Once again the entire team at Faulkner Volvo excelled at every level from start to finish. From my arrival checking in the vehicle and receiving a loaner car free of charge to picking my car up which was washed and vacuumed as usual and receiving a discount on my brakes and also a free state inspection. Quality work performed at a fair and competitive price. FIVE STARS
Jeffrey, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
Excellent Customer Service and quality of repair.
I did not purchase my car from them, but they have done work on it in the past few years. They still offered me a loaner car and a 10% discount on the repairs. Truely the meaning of customer service! And this is the reason why I drive past 2 other dealers to get to Faulkner. I live a mile away from Cherry Hill Volvo and refuse to go back there after my previous experiences. Everyone at this dealership has been excellent to work with since back in the Burdomy days.
Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
10000 miles maintenance
Great dealer with professional staff. They also washed my car. I was very happy with their service. I can recommend this dealer very much. Thanks
George, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!
Great used car buying experience
The Volvo dealership was very nice, even though they are a relatively new addition to the Faulkner family of dealers. I found the car on Cars.com, and the staff at Faulkner were very responsive to my inquiries, as well as extremely easy to deal with. I came away with a great Certified Pre-Owned Volvo, and it ended up being a great deal as well. They even offered to correct a few items on the car, even though it was used! If my experience is anything to base things on, I would highly recommend them.