Bob Johnson Certified Collection

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15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 30, 2018

    I was very happy with the visit on looking for a car for my girlfriend she did get a new car and we both like it we will come back

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    Shopped for a used car
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  • 5.0 out of 5
    March 7, 2018

    Buying a used car is always stressful, with the worry of what kind of car am I really going to get to getting financed. Bob Johnson Certified Used Collection... took all of that worry away. The street view of the dealership is clean and sleek, the lot is is easy to navigate and plenty of parking. When you walk into the show room it is light and bright and dare I make the comparison of walking into a modern spa, exposed metal and wood, it was comfortable and in a sense a calming environment to purchase a car. Josh Mancusso handled our transaction from the beginning to the end with such grace and professionalization. Our life is pretty crazy so trying to get everyone on the same page can be a challenge but it never showed to stress Josh. We were treated well and given the best opportunities with picking our new car and picking the financing that was going to work for us. We are so happy that we decided to try Bob Johnson Certified Used and would recommend to all of our family and friends. Great job done Josh and the rest of the staff at Bob Johnson Certified! Thank you!

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    Shopped for a used car
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  • June 2, 2017

    I BOUGHT A 2015 BMW 328XI FROM BOB JOHNSON CERTIFIED COLLECTION, THE CAR HAD BRAND NEW TIRES, THEY ALSO PROVIDE FREE MAINTENANCE FOR 1 YEAR AND NO ADDITIONAL... CHARGE. GREAT PRICE, AND GREAT SERVICE AT THIS DEALERSHIP.

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    Shopped for a used car
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    Dealer Response

    Thank you very much for the compliment. We appreciate your business and support!

  • 5.0 out of 5
    February 16, 2018

    I purchased a 2015 gmc terrain. my experiance was a 100 percent satisfaction from beginning to end..i would send everyone i know trying to buy a vehicle... to Bob Johnson certified collection.. The best experiance ever..

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    Shopped for a used car
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  • 5.0 out of 5
    February 2, 2018

    So the wife and I were looking for a reliable vehicle to haul our family around in when my wife stumbled upon Bob Johnson certified collection. The vehicle... had extremely low mileage and was basically brand new. For the price we could not justify buying a brand new vehicle after finding this one. Mainly because our finances are not great and we didn't want to put ourselves deeper in a hole. So we decided to go check out the Chevy Malibu at Bob Johnson pre-owned certified collection. When I walked into the dealership I immediately felt relaxed. Maybe it's because I wasn't mauled by 5 salesman when I walked in. Maybe it's because I wasn't pressured into buying something out of my price range. Or maybe it's because Ed, Sharon, and Tyler just made me feel completely at home. It wasn't all business to them. They spoke to me like I was another human being just like them. We discussed my family some of my life and some of theirs as well. It was one of the most Pleasant sales experiences I have ever had. I have found my new vehicle buying family. And I am confident to say that if you decide to buy a pre-owned certified vehicle that you NEED to check this place out. Because you too will walk out of these glass doors feeling exactly as I did after buying my Chevy Malibu 2008 with only nine thousand miles on it. All I know is I am 100% sure where I am buying my next pre-owned vehicle. And that is at Bob Johnson certified collection on 104 in Greece New York. The search to find a comfortable atmosphere and overly affordable pre-owned vehicle that is basically brand-new is over. If you want to be treated like a king one day and a peasant the next then I suggest you go to another dealership but if you are looking to be treated like family today, the next day, and all the days to come. Bob Johnson pre-owned certified collection is the only way to go. Just walk in and Talk to Ed Mellow and he will introduce you to the rest of the family.

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    Shopped for a new car
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  • 5.0 out of 5
    January 15, 2018

    I bought my first car here and what a wonderful buying experience I had! You don't have the pushy salesman trying to just get you in a car, but instead... received wonderful customer service and respect. 5/5

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    Shopped for a used car
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  • 5.0 out of 5
    December 31, 2017

    Great experience, friendly staff, and superior salesman Ed Mello was knowledgeable, efficient, and friendly.

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    Shopped for a used car
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  • 5.0 out of 5
    December 19, 2017

    We suffered a total loss and we were forced to purchase a car. We visited other dealerships that only concentrated on lowering a monthly payments, good... except for "their" deal increased the price of the car by $1,200 over the life of the loan. My experience at Bob Johnson was just the opposite. They gave me 4 numbers, price, extended warranty options which was explained in full, APR and monthly payment. It was that simple. My salesman made it so easy, he was up front and honest. Given our situation we couldn't have asked for a better experience!

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    Shopped for a used car
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  • 5.0 out of 5
    November 23, 2017

    I had gone there with the intention of only going to looking at one car due to my car loan conditions. Josh the salesman opened my eyes to all the possibilities... when I thought my options were limited. He was very friendly and wasn't a pushy salesman. He didn't only talk about the cars. He talked about other things and I liked that. He listened to all my requirements for a car and pointed me out to the best deal. I got a 2017 Altima with less then 800 miles on it. I never thought I'd get a brand new car. I thought I would have to have to get a car with 60,000 to 100,000 miles on it. My girlfriend and I thought Josh was friendly and personable. We would recommend buying a car from him to everyone we know. Overall I had a great first time buyer car experience, they have a great selection, great value. I would recommend this dealership to anyone who needs a car because you get the most bang for your buck.

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    Shopped for a used car
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  • 5.0 out of 5
    November 8, 2017

    I came to Bob Johnson Certified Collection from Buffalo, NY for a 2014 BMW and was pleased to find that the salesmen had described my new car over the... phone exactly how it was in person. I was also pleased to find that this used car dealer is no small shack on a gravel road... It's like a new car dealership! I will definitely be buying my wife's next car from here too.

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    Shopped for a used car
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