Read reviews that mention:
I left a review on the 22nd and was upset with the situation I had found myself in. It was a situation unlike any other than I've had before and it was... somewhat scary and anxiety driven. They got in touch with me the next day to tell me it got taken care of and the call was such a relief, yes I would have loved for it to have been fixed from the start but life isn't perfect. I would definitely buy another car from them In the future.
I would like to give a Big shout out to KIA warranty,roadside assistance and sales service of Vacaville, Ca. What a great professional job done by all... when an issue came up with my @Kia The tow to the service center the very helpful customer service 800 line and the professional service team at the dealership's attention to detail including a hassle free rental car via @Hertz and even past recall issues. Great Job @kia Very happy with my Kia Sorento purchase!! Thank You!! Martin McManus 06/15/2019
I have gone to 18 different dealers through the Bay area, most that I went to wouldn't work with me on the price I wanted to pay for the cars, or would... say I they have a car on their lot and when I got their the car would magically be gone. But when I called Josh at Vacaville Kia not only did he work with me on the price of the car he had, but he also had multiples of type of cars I was looking for, and he had a couple options for me when I got there, i finally decided on a 2018 Kia Sorento. Josh got me better than what I wanted for the exact price I wanted to pay. It was worth driving 100 miles away to see a dealer who had honestly and integrity, and I have never worked with more professional and helpful person as Josh, and if more dealers we're like him I wouldnt have been so absolutely frustrated with the car buying process the past few weeks. If I ever go to buy another car I will see Josh at Vacaville Kia! Josh, thanks for getting me into the car I truly wanted!
This is a top notch company. I contacted them about a used car they had on their lot which I had found online. I had to travel two hours to get to the... dealership and when I called about the car I talked to Jeff Perkins who answered all my questions, was very easy to contact when I called back with a question, and when he knew I was serious about the buying the car and I was worried that someone else would buy it out from under me before I could get there, he assured me that he would not let that happen. The car is an older car but was clean and like new -- and before we drove it away he had it further cleaned up. I feel like I have a new car and I love it. I could not have asked for better service and I would buy again from this dealer and Jeff without hesitation. I had had an accident in my previous car and I think I was still sort of in shock. But I trusted these people and my trust was not misplaced. They came through for me 100%. I also dealt with their financial person, Victor, who was incredibly easy and enjoyable to deal with. The whole process was smooth and trouble free. They felt like family. Thank you, Jeff and Kia of Vacaville. You are rare treasures! Two hours later when we arrived at the dealership he came out to meet us and walked us to the car. I could tell that the car had been lovingly cared for and detailed by the dealership. It was exactly the car I had been looking for but had been unable to find anywhere else. I felt the price was very reasonable.
Got an awesome deal at Kia of Vacaville. Karl helped me buy my new car. Very professional. By far my best experience buying a car.
Thank you Karl and Kia of Vacaville. Great job! We arrived at the dealership and our car was clean, full of gas and ready to drive off. Easiest car buying... experience ever.
Great costumer service!!! Karl Dixon of Kia in Vacaville, was very honest and he explained everything step by step to me . Everyone was helpful and nice.... I would recommend this dealership to anyone
The internet sale ps manager Jeff was not helpful. Made an appointment to see him. He was busy selling the vehicle we were ther to look at when we arrived... at the dealership. Did not even talk to us but emailed me after I left to see if we would like to purchase a car from him. He could have spoke to us when we were there.
Came in for information to do my research on Kia Hybrids and I spoke to Jeff Perkins who answered all my questions and showed me payment options. The nice... thing was there was no pressure and very professional salesperson. When I am ready for my next vehicle I will go to Kia of Vacaville and see Jeff
I was coming after work from out of town and Karl took care of everything before I got there. He had me fill out paperwork online for financing pre-approval... and emailed to let me know what I had qualified for so I knew ahead of time. When I got there, he was personable and knowledgeable. He had answers to all my questions about the car and process. It was the easiest, least stressful car-buying experience I have ever had. I would definitely recommend shopping here for your next car.