Reviews
Maintenance service was well serviced and car issue was
Maintenance service was well serviced and car issue was taken care off. Good verbal and written communication was provided to resolve my concerns.
Maintenance service was well serviced and car issue was
Maintenance service was well serviced and car issue was taken care off. Good verbal and written communication was provided to resolve my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very personable and helpful as well as thorough in
Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia
Very personable and helpful as well as thorough in
Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over $200 to pull out a penny, and not given the chance
Over $200 to pull out a penny, and not given the chance to remove it myself. Not vacuumed as promised. Missing door handle piece (from dealership tinkering) not replaced or even acknowledged. Nice folks, bad experience
Over $200 to pull out a penny, and not given the chance
Over $200 to pull out a penny, and not given the chance to remove it myself. Not vacuumed as promised. Missing door handle piece (from dealership tinkering) not replaced or even acknowledged. Nice folks, bad experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We bought our Kia Sportage at this dealership one year
We bought our Kia Sportage at this dealership one year ago and just brought it in for its first service visit. While it wasn’t the closest service department, it was well worth the longer drive. The service reps were very friendly and knowledgeable and the service was completed in a reasonable time frame as we waited. Very satisfied- we’ll be back!
We bought our Kia Sportage at this dealership one year
We bought our Kia Sportage at this dealership one year ago and just brought it in for its first service visit. While it wasn’t the closest service department, it was well worth the longer drive. The service reps were very friendly and knowledgeable and the service was completed in a reasonable time frame as we waited. Very satisfied- we’ll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful, very low key!
Very helpful, very low key! Ishmael was very knowledgeable and answered all questions asked. He was extremely thorough in his tutorial about all of the car's features and reviewed them once again at closing. We highly recommend asking to work with Ishmael as you won’t be disappointed! Thank you Vacaville Kia!
Very helpful, very low key!
Very helpful, very low key! Ishmael was very knowledgeable and answered all questions asked. He was extremely thorough in his tutorial about all of the car's features and reviewed them once again at closing. We highly recommend asking to work with Ishmael as you won’t be disappointed! Thank you Vacaville Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Accurate.
Accurate. The company was clear when explaining my car issues and it followed up and did as I asked in a timely manner.
Accurate.
Accurate. The company was clear when explaining my car issues and it followed up and did as I asked in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My recent visit for routine services was a great overall
My recent visit for routine services was a great overall experience. Excellent customer service and efficiency. They also honored a few coupons I had. Telluride and Stinger going strong! Thanks, Jason and team. RG
My recent visit for routine services was a great overall
My recent visit for routine services was a great overall experience. Excellent customer service and efficiency. They also honored a few coupons I had. Telluride and Stinger going strong! Thanks, Jason and team. RG
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience.
I had a great experience. They helped the minute I pulled on the lot and they got me in there fast for the paperwork. Very kind as well!
I had a great experience.
I had a great experience. They helped the minute I pulled on the lot and they got me in there fast for the paperwork. Very kind as well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible service I came to get my car on a recall for
Terrible service I came to get my car on a recall for fuses. They didn't replace my cage uses
Terrible service I came to get my car on a recall for
Terrible service I came to get my car on a recall for fuses. They didn't replace my cage uses
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best customer service in Bay Area.
Best customer service in Bay Area. Best price, too. Got us exactly the car we wanted within five days.
Best customer service in Bay Area.
Best customer service in Bay Area. Best price, too. Got us exactly the car we wanted within five days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car