Skip to main content

CarHeroes

(200 reviews)
Visit CarHeroes
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(813) 946-8146 (813) 946-8146

Reviews

(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarHeroes from DealerRater.

Want to share your experience with this dealership?

Write a review

Benny was great and the pricing was great.

Benny was great and the pricing was great. Price was very good. Management was sketchy at best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sebastian was kind, patient, and really easy to talk to.

Sebastian was kind, patient, and really easy to talk to. She helped me find the right truck without pushing me toward something I didn’t want. Everyone there was friendly and respectful. Five stars, no question.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Did a lot of research trying to find the perfect truck

Did a lot of research trying to find the perfect truck that I could afford. The staff was very friendly and helpful. I drove my dream truck home with a big smile on my face. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Couldn’t be happier with the service I received.

Couldn’t be happier with the service I received. Benny took his time showing me different truck options and made sure I never felt rushed. Everything was upfront with no games or hidden fees. Best experience I’ve had at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was by far the best dealership experience I’ve had.

This was by far the best dealership experience I’ve had. Sebastian helped me find the perfect truck, and I was in and out in less time than I expected. Everything was honest and easy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying process went good however be sure to thoroughly

Buying process went good however be sure to thoroughly check out the vehicle before purchasing because trying to get them to do anything after purchase isn't going to happen. I purchased a truck from this dealer for over 50k and 3 days after purchasing it rained and water started leaking in the cabin. After checking it out the weather seal on the top of the windshield was warn out and allowing water to seep through. I called the dealer and tried to speak to someone about the issue because after spending over 50k on a vehicle you shouldn't be getting rained on while sitting inside. I told them about the issue and they said they would call me back however they didn't. This went on a couple more times and I even sent pictures and they still wouldn't call back. I even asked to speak to a manager and he won't call back either. I understand that they were probably not aware of the issue prior to selling me the vehicle but I think they should have had it fixed once I made them aware instead of ignoring me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Ana made me feel comfortable from the minute I walked in.

Ana made me feel comfortable from the minute I walked in. The truck I wanted was there, clean, and ready to go. No haggling, just great service and a fair deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Benny was awesome.

Benny was awesome. He actually took the time to understand what I needed instead of pushing me toward the most expensive option. The pricing was transparent, and they had a ton of great trucks on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Big thank you to Sebastian and the team for making this

Big thank you to Sebastian and the team for making this so smooth. Found a beautiful truck, didn’t feel pressured at any point, and there were no hidden fees to worry about. Honest people doing good business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I went in expecting the usual dealership nonsense, but

I went in expecting the usual dealership nonsense, but Elvin completely changed my mind. He was relaxed, professional, and didn’t push anything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.