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Exclusive Motor Cars

(109 reviews)
Visit Exclusive Motor Cars
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exclusive Motor Cars from DealerRater.

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Shopping for a luxury vehicle

Convenience of this location is what caught my eye all while looking for a luxury vehicle. Derrick McDonald is huge part of that. This young man was very polite, friendly and knowledgeable about the vehicle of my selection. It’s rare finding a place where the staff remembers your name, but his professionalism and courtesy assures me this is the place where I’ll be purchasing my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Derrick McDonald amazing salesman

I have to say, I wasn’t the best customer, when I tell you Mr. McDonald had so much patience with me all the questions i had then trying to debate with him… he still remained very professional with me…. Excellent customer service I’ll be back next year to buy my new car… most definitely go check Derrick McDonald if you looking to get a new car … thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Phone call about truck

Derrick McDonald is a great salesman .. he answered all my questions about the truck I was looking at … I will be going to see him soon !!! Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent Customer Service

D. Bolling from Randallstown I was inquiring about a vehicle for my daughter. Derrick McDonald was the sales rep I spoke to. He provided me with several options in affordable, fuel efficient and safe vehicles. Very polite and knowledgeable. He receives 5 stars on customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Go see salesman Mr McDonald

The salesman Mr Derrick McDonald was polite and professional I couldn't believe it. I called many car places and got inconsiderate and rude people but Mr McDonald is the guy. I will be calling him back soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Customer Service at its Finest

Derrick McDonald is the man! He was very helpful and courteous. Derrick should be awarded employee of the month! Because of Derrick, I will refer my family and friends…

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Looking for a car for my daughter

Derrick McDonald was the all time best I will be back his overall character was great he has what it takes to be the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Thanks Mr Derrick McDonald

I had an amazing experience today thanks to the salesman Mr Derrick McDonald. His professionalism, patience & expertise in the vehicle I was considering was impeccable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent service Derrick McDonald

Randomly looking for something nice just for me then I came across exclusive motors. I called an spoke with salesman Derrick McDonald and told him what I was looking for and that I’m tired of being a soccer mom.He listed and not only but gave me several options along with pricing,warranties,recommendations on certain cars.That’s a plus for me !! He was honest and patient!! I highly recommend the service that was provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great customer service

Derrick is a great salesman. i been looking for an 20 21 infinity .. Derrick was very polite very knowledgeable, A1 excellent customer service i will definitely be back .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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