Reviews
Write a reviewI went there in Salem dealership trying to buy a car that
I went there in Salem dealership trying to buy a car that the price was posted 12.999 in the market cargurus.. as soon I ask for discount , the manager told me that the real price was up to 15,000 , so the price does not match!! Just advertising not a real price asked???? Not a good experience
I went there in Salem dealership trying to buy a car that
I went there in Salem dealership trying to buy a car that the price was posted 12.999 in the market cargurus.. as soon I ask for discount , the manager told me that the real price was up to 15,000 , so the price does not match!! Just advertising not a real price asked???? Not a good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not a good place at all
I paid 22,000.00 for my Bmw the passenger seat was broke .. I went there numerous times to get it fixed ,all I was told was we can't do it today let's try another day ok and do on .. now it's past the 30 day warranty and the owner Ray. says they will not pay to get it fixed . On top of all this I was accepted at northeast credit union with a three year 30 thousand mile warranty signed all my papers and took the car home .. the next day they switched my loan to workers credit union and the warranty went to 30 days telle that is not a scam alert . Make sure if you do go to this place everything works I DO NOT RECOMMEND BUYING A CAR FROM ANY AUTO SENSE
Not a good place at all
I paid 22,000.00 for my Bmw the passenger seat was broke .. I went there numerous times to get it fixed ,all I was told was we can't do it today let's try another day ok and do on .. now it's past the 30 day warranty and the owner Ray. says they will not pay to get it fixed . On top of all this I was accepted at northeast credit union with a three year 30 thousand mile warranty signed all my papers and took the car home .. the next day they switched my loan to workers credit union and the warranty went to 30 days telle that is not a scam alert . Make sure if you do go to this place everything works I DO NOT RECOMMEND BUYING A CAR FROM ANY AUTO SENSE
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Run away
They are deciding people into going to their chop shop believing they’ve won on a scratch ticket and turns out it’s not the case. I called prior to ask questions and the “sales department” Matt I believe it’s his Name whatever, he told me it’s $2000 cash money or towards a car; neither was true. You have to match up numbers once you’re there and they give you a $5 Walmart card for being a good sport! Deception with that imagine their cars! Y’all deserve 0 stars
Run away
They are deciding people into going to their chop shop believing they’ve won on a scratch ticket and turns out it’s not the case. I called prior to ask questions and the “sales department” Matt I believe it’s his Name whatever, he told me it’s $2000 cash money or towards a car; neither was true. You have to match up numbers once you’re there and they give you a $5 Walmart card for being a good sport! Deception with that imagine their cars! Y’all deserve 0 stars
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
CROOKS, DO NOT BUY
THESE GUYS ARE CROOKS FROM THE GET GO. GOT ME A LOAN BASED ON LIES THE SUMMITTED TO BANK. BANK THEN REFUSED LOAN 3 DAYS LATER. CAR STILL SITTING IN MY YARD. THEY NEED TO BE INVESTIGATED FOR BANK FRAUD. I'M SURE I'M NOT THE ONLY ONE THEY LIED ABOUT. CROOKS. DO NOT BUY FROM THESE xxxxxxxx!!!!!!
CROOKS, DO NOT BUY
THESE GUYS ARE CROOKS FROM THE GET GO. GOT ME A LOAN BASED ON LIES THE SUMMITTED TO BANK. BANK THEN REFUSED LOAN 3 DAYS LATER. CAR STILL SITTING IN MY YARD. THEY NEED TO BE INVESTIGATED FOR BANK FRAUD. I'M SURE I'M NOT THE ONLY ONE THEY LIED ABOUT. CROOKS. DO NOT BUY FROM THESE xxxxxxxx!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT BUY HERE
They sold my daughter a car with a bad transmission on a six year loan and refuse to help her. I do not recommend buying here. They are nice to you until you sign then the problem is yours. I am calling the Better Business Bureau
DO NOT BUY HERE
They sold my daughter a car with a bad transmission on a six year loan and refuse to help her. I do not recommend buying here. They are nice to you until you sign then the problem is yours. I am calling the Better Business Bureau
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We can with 0 credit and got a awesome car
Mark from Raymond. Yaz and his team including Raphael and Dante are the absolute best. We walked into the dealership after being turned down by several lenders from other dealerships. They submitted our loan applications with 0 credit and they kept getting decline after decline until they found a financing option that suited our needs. They then put us in a gorgeous 2019 Chevy Equinox with only about 20000 miles on it. They kindly answered all our questions and treated us like we were old friends really. They were never impatient with us and explained every little detail. Also all of their vehicles have been well maintained. We couldn’t be happier!
We can with 0 credit and got a awesome car
Mark from Raymond. Yaz and his team including Raphael and Dante are the absolute best. We walked into the dealership after being turned down by several lenders from other dealerships. They submitted our loan applications with 0 credit and they kept getting decline after decline until they found a financing option that suited our needs. They then put us in a gorgeous 2019 Chevy Equinox with only about 20000 miles on it. They kindly answered all our questions and treated us like we were old friends really. They were never impatient with us and explained every little detail. Also all of their vehicles have been well maintained. We couldn’t be happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Approved then went back on their word
I would never recommend anyone to this dealership. They give car dealers a bad name. They do not stand behind their word!! Was told approved for $99 down and after hours was told they wanted $1,000 down for a $2,500 motorcycle. Terrible way to do business!!!
Approved then went back on their word
I would never recommend anyone to this dealership. They give car dealers a bad name. They do not stand behind their word!! Was told approved for $99 down and after hours was told they wanted $1,000 down for a $2,500 motorcycle. Terrible way to do business!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I never in my life time seen a dealer like this on
I stopped by this place on 12/6/19 to purchase a truck, and I was asking for the price and they would not give to me. Talking with the manager I told him that I could purchase a truck like that for $24000. He still will not give me a price, than he called me a liar. I was stunned so got very upset with him. Now something very strange is going on here, the way they do business. I am going to contact General Attorney offices, and file a complaint with BBB. By the way I was going to pay cash, not financing. They are crooks!!!
I never in my life time seen a dealer like this on
I stopped by this place on 12/6/19 to purchase a truck, and I was asking for the price and they would not give to me. Talking with the manager I told him that I could purchase a truck like that for $24000. He still will not give me a price, than he called me a liar. I was stunned so got very upset with him. Now something very strange is going on here, the way they do business. I am going to contact General Attorney offices, and file a complaint with BBB. By the way I was going to pay cash, not financing. They are crooks!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
great place
This is a great place for car shopping no hassle no pushing to buy and the price is there. You can see a variety of makes and models. I’m so glad that Vanessa suggested I go to AutoSense.
great place
This is a great place for car shopping no hassle no pushing to buy and the price is there. You can see a variety of makes and models. I’m so glad that Vanessa suggested I go to AutoSense.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A. Oliver
Great place.. No hassle buying, great prices loan options and sales rep Chrissy. Is professional and so helpful.They will work with your credit for loan options. Highly recommend
A. Oliver
Great place.. No hassle buying, great prices loan options and sales rep Chrissy. Is professional and so helpful.They will work with your credit for loan options. Highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase