EchoPark Automotive Colorado Springs

Had a great experience overall. The only negative is that I came and no acknowledged me. I felt a little uncomfortable. Salesman was awesome. Also they... DO NOT vary from list price. A non-commission dealer.

Darren at this dealership gave us a fantastic experience. We initially were shopping for a car for my son and Darren's help got us into a great new vehicle... for him. With Darren's help I also established I could transition out of my high mileage vehicle into a better vehicle for my drive at minimal cost. The experience was top notch and painless. I will go back the next time I need a vehicle. Top marks for Darren as well.

After placing my name on a waiting list and told it would be an hour, I get the call a salesperson is ready. I head straight back over to be told the... salesperson couldn’t wait the 10 minutes and was with another customer. They gave me the keys to the car I wanted to test drive and left. So my pregnant self with my other child pulled out my car seat, drug it through the parking lot and installed it. We test drove it and liked it a lot. When the new salesman arrived we talked for a bit about the vehicle and I was asking about the pricing information and trade in information, was told they wouldn’t move forward as I didn’t have POA, I mentioned I have purchased two vehicles in CO without POA and was told it wasn’t true or the other dealerships forged documents (doubtful). Then he casually mentioned it would be harder to do without POA if I was a stay at home mom. Thank you kind sir for assuming I don’t work. The car wasn’t even detailed as I pulled out an old dried up banana peel from under the front seat, and it hadn’t been cleaned like other dealerships that offer pristine used cars. I was not impressed at all and would not recommend to females or fellow military personnel.

First impression is the facility, absolutely beautiful, welcoming, modern, clean, spacious. Next impressions are the staff in signing in and feeling welcome/greetings.... Third impression is the initial greeting and communication in the sales rep understanding what you are looking for and no pressure in trying to find you anything you are not looking for. The sales person we had (Justin) was incredibly knowledgeable and informative of each vehicle we were interested. He listened and took time to hear what we were looking for and budget. He was pleasant and even weathered some rain while we looked at several vehicles all along talking in very knowledgeable detail about each vehicles features, strong points and even some weak points. He even suggested a vehicle that was within the specs and price point that wasn't really on our radar and wow, it turned out to be the best value with the most options of any of the others, and turned out to be the vehicle chosen. The no haggle, no hassle, straight forward sales approach in incredible, all of the staff very helpful and accommodating even to the point of staying 45 minutes after closing. I had never heard of this dealer prior to today and this dealer will now, going forward be our first choice for all future vehicle purchases. The extended warranty and car car options were some of the best in the industry and the coverages were beyond anything any dealer previously had offered and the prices were really truly reasonable. No pressure at all during any of the price, just genuine people who really wanted to help. I could write on and on about our amazing experience today and all the staff that we came in contact with and the cars, oh, let me share quickly about the cars. All cars are in excellent condition, clean, well taken care of, most only 1 owner, all clean carfax, no accidents, all newer models all priced below Kelly Blue Book value. I was skeptical prior to arriving why they were priced so low thinking "what is the catch" - and so delightfully surprised at this unique selling experience of no pressure and truly is a deal with "no catch" no hidden issues or agendas. I will recommend this dealer to everyone and we will come back again.

Justin S. Was our sales consultant during the entire process. I had car shopped for a few weeks prior to my purchase with echo park and was not happy with... local dealers. After researching echo I?m glad I decided to visit as it was the best car purchasing experience I have had. My only complaint is that I would?ve like to say down with the finance manager that is actually communicating back and forth with the banks

Very clean environment with a true non pressure buying system set in place. Will definitely recommend to friends and family and come for another car.

Anthony was great! The whole test driving and buying process was easy.

Everything about this place was perfect. The service and friendliness and helpfulness, definitely take a look here when in the car buying process. The... prices are also really good and very fair.

Everything was great! Bret was amazing! He explained everything well, helped us quickly and even gave us advice on our new vehicle.

Thanks to Bret MacMillan this has been the most comfortable I have ever been buying a used car. He was very kind and helpful and I had a lot of questions.... We looked at several cars and drove a couple of them he knew every vehicle very well. I hope he is still at Echo Park the next time I need a vehicle