Reviews
Write a reviewWe had a very rude Salesperson.
We had a very rude Salesperson. He wanted all of my contact information and I told him I wanted to do some pricing first. I was not upset but stood up. He asked, "Where is all the hostility coming from?" My husband looked at me and could not believe how rude the salesperson was being to me. We left the dealership!
We had a very rude Salesperson.
We had a very rude Salesperson. He wanted all of my contact information and I told him I wanted to do some pricing first. I was not upset but stood up. He asked, "Where is all the hostility coming from?" My husband looked at me and could not believe how rude the salesperson was being to me. We left the dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sorry to hear about your bad experience. Our Sales people are only here to save you time by asking a few questions to make sure you explore all your options.
I tell you i just got a phone call from Isabel of Hyundia
I tell you i just got a phone call from Isabel of Hyundia of Mankato i don’t who they are trying to kid. But let me tell you this i don’t know who involved over there anymore more do i care but they are a bunch of crooks in my eyes. I wouldn’t give them a cold day in xxxx to help with buying a Vehicle because i don’t believe the for the person buying the the commotion they put in there pocket not for the person buying at all. They need to learn how to treat people and not worry about what’s going in there pocket. I have no idea why you people would worry about people the bought there before if i was anyone i’d never buy from you people. It not about the people look at the society right now and you really think your going to help people not a cold day in xxxx with Vehicle in the 65 to 75 thousand dollar right now and they have a 1600.00 payment and still need to live a life you people really need to think about what it was like in the 80 and 90 when a person came and made a deal with car dealer not shoving something you don’t want down your Throat!!!!!!!
I tell you i just got a phone call from Isabel of Hyundia
I tell you i just got a phone call from Isabel of Hyundia of Mankato i don’t who they are trying to kid. But let me tell you this i don’t know who involved over there anymore more do i care but they are a bunch of crooks in my eyes. I wouldn’t give them a cold day in xxxx to help with buying a Vehicle because i don’t believe the for the person buying the the commotion they put in there pocket not for the person buying at all. They need to learn how to treat people and not worry about what’s going in there pocket. I have no idea why you people would worry about people the bought there before if i was anyone i’d never buy from you people. It not about the people look at the society right now and you really think your going to help people not a cold day in xxxx with Vehicle in the 65 to 75 thousand dollar right now and they have a 1600.00 payment and still need to live a life you people really need to think about what it was like in the 80 and 90 when a person came and made a deal with car dealer not shoving something you don’t want down your Throat!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
Poor Experience
My loan was through USAA. They had all the bank information they needed and said I don't need to do anything else. My original loan interest was 3.89% but they Sat on it for over a month then gave me a call and said they don't normally do outside financing. I was on a 3 way call with the dealership and the bank and they walked the financial guy through the steps of getting the check. Another month went by and it was past the grace period of the loan. They called me and text me for a couple days one of which was the day that I got married and said that they were going to report the car stolen if I didn't bring it back that day. I was in Central Iowa and just got married. They said I would have to reapply for the loan which was bogus. So my interest went from 3.89 to 5.89 which would end up costing me thousands more dollars. On top of that I didn't realize they charge you an extra $3499 for the warranty and $1500 for the scratch resistant coating. So IDK. The people seemed nice but don't do outside financing with them. They didnt know what to because they don't normally do outside financing but they don't really make up there mistakes to you either so my next vehicle definitely won't be from them.
Poor Experience
My loan was through USAA. They had all the bank information they needed and said I don't need to do anything else. My original loan interest was 3.89% but they Sat on it for over a month then gave me a call and said they don't normally do outside financing. I was on a 3 way call with the dealership and the bank and they walked the financial guy through the steps of getting the check. Another month went by and it was past the grace period of the loan. They called me and text me for a couple days one of which was the day that I got married and said that they were going to report the car stolen if I didn't bring it back that day. I was in Central Iowa and just got married. They said I would have to reapply for the loan which was bogus. So my interest went from 3.89 to 5.89 which would end up costing me thousands more dollars. On top of that I didn't realize they charge you an extra $3499 for the warranty and $1500 for the scratch resistant coating. So IDK. The people seemed nice but don't do outside financing with them. They didnt know what to because they don't normally do outside financing but they don't really make up there mistakes to you either so my next vehicle definitely won't be from them.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Susie, There are lots of issues we have no control over when someone does outside financing. I'm sorry USAA never sent payment and it was a big hassle that took almost 60 days to fix with them. We have changed our policy to make sure the cars are paid in full before they leave the dealership
STAY AWAY FROM HYUNDAI OF MANKATO MN
I HAVE TO WRIGHT THIS REVIEW AS THEY ARE A HORRIBLE DEALERSHIP. THIS HUNDAI DELAER WAISTED A COUPLE HOURS OUT OF MY DAY. I WAS IN THE MAKET TO BUY A NEW PALISADE AND CONTACTED THEM DIRECTLY. I SOPKE WITH MITCHELL ECCLES. THROUGHOUT THIS EXPERIENCE HE WAS NICE AND FRINDLY. I DROVE THE ALMOST HOUR THERE AND GAVE MY INFORMATION AND WAS READY TO GO FOR THE TEST DRIVE WHEN HE INFORMED ME THAT THE CAR WILL HAVE A 3K MARKET ADJUSTMENT. HE TRIED TO MAKE IT SOUND BETTER BY STATING IT USED TO BE 5K. THANX FOR TELLING ME THIS BEFORE I LEFT. THEY KNEW WHERE I WAS COMING FROM TOO. I SAT UP AND WALKED OUT. THEIR SIGHT SAYS NOTHING ABOUT THIS BS. I WILL BE PUTTING THIS ALL OVER THE NET AND CONTACTING HYUNDAI TOO. I WILL BE STAYING AWAY FROM THIS BRAND IN THE FUTURE. I SUGGEST YOU DO THE SAME.
STAY AWAY FROM HYUNDAI OF MANKATO MN
I HAVE TO WRIGHT THIS REVIEW AS THEY ARE A HORRIBLE DEALERSHIP. THIS HUNDAI DELAER WAISTED A COUPLE HOURS OUT OF MY DAY. I WAS IN THE MAKET TO BUY A NEW PALISADE AND CONTACTED THEM DIRECTLY. I SOPKE WITH MITCHELL ECCLES. THROUGHOUT THIS EXPERIENCE HE WAS NICE AND FRINDLY. I DROVE THE ALMOST HOUR THERE AND GAVE MY INFORMATION AND WAS READY TO GO FOR THE TEST DRIVE WHEN HE INFORMED ME THAT THE CAR WILL HAVE A 3K MARKET ADJUSTMENT. HE TRIED TO MAKE IT SOUND BETTER BY STATING IT USED TO BE 5K. THANX FOR TELLING ME THIS BEFORE I LEFT. THEY KNEW WHERE I WAS COMING FROM TOO. I SAT UP AND WALKED OUT. THEIR SIGHT SAYS NOTHING ABOUT THIS BS. I WILL BE PUTTING THIS ALL OVER THE NET AND CONTACTING HYUNDAI TOO. I WILL BE STAYING AWAY FROM THIS BRAND IN THE FUTURE. I SUGGEST YOU DO THE SAME.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
All of our cars are always clearly priced on the website and we pride ourselves in full transparency. I'm sorry we did not go over pricing and we assumed you saw the price online. We take full responsibility
Exceptionally terrible business practices run as f
Horrible. A rip off dealership. So nice to take your money. But no service after the sale . This is a terrible dealership. Total rip off. Bad service after sale. This is not right
Exceptionally terrible business practices run as f
Horrible. A rip off dealership. So nice to take your money. But no service after the sale . This is a terrible dealership. Total rip off. Bad service after sale. This is not right
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Jamie Fruhwirth, it is disappointing for us to hear that your experience was anything less than great.
This place is a ripoff
Beware of this rip-off place they say they buy your vehicles I took my 2019 Kia soul there they offered me $16,250 told me the payoff was $6,000 and some dollars told me my check would be 9,000 and some odd dollars when I hadn't received my check I called them at that time they informed me that the payoff was a different amount and they wrote the check for putting your $1,500 less and had mailed it and expected me to be happy about it what they did instead of paying off the vehicle the day that we made the deal they paid it off 10 days later and pocketed the money themselves and gave me less and politely told me if I didn't like the deal I could come back up and get the car I didn't have time to take the car around to dealerships again I just accepted the deal but this dealership is a big rip off scam place I'm not going to tell you not to go there because they could sue me you use your own judgment but this is exactly what happened to me not lying just the truth they made all the phone calls checking on the price of the payoff treated me very rudely when I questioned how they could do that if I would have had the time to get a lawyer and sue them I would have but I didn't have the time nor the money but honestly I'm still thinking about taking them to small claims court I've been told I have a very winnable case
This place is a ripoff
Beware of this rip-off place they say they buy your vehicles I took my 2019 Kia soul there they offered me $16,250 told me the payoff was $6,000 and some dollars told me my check would be 9,000 and some odd dollars when I hadn't received my check I called them at that time they informed me that the payoff was a different amount and they wrote the check for putting your $1,500 less and had mailed it and expected me to be happy about it what they did instead of paying off the vehicle the day that we made the deal they paid it off 10 days later and pocketed the money themselves and gave me less and politely told me if I didn't like the deal I could come back up and get the car I didn't have time to take the car around to dealerships again I just accepted the deal but this dealership is a big rip off scam place I'm not going to tell you not to go there because they could sue me you use your own judgment but this is exactly what happened to me not lying just the truth they made all the phone calls checking on the price of the payoff treated me very rudely when I questioned how they could do that if I would have had the time to get a lawyer and sue them I would have but I didn't have the time nor the money but honestly I'm still thinking about taking them to small claims court I've been told I have a very winnable case
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Glen, I'm sorry you feel that you got ripped off. We offered you a price for your car and you accepted. We have no control over how much you owe on the car still. We offered to give you your back and you declined.
Bought a Santa Fe
Walk in experience. Angelo was stellar. Car sold. Everyone happy. Would Recommend to another family member or close friend. Feel like i can safely transport the precious cargo.
Bought a Santa Fe
Walk in experience. Angelo was stellar. Car sold. Everyone happy. Would Recommend to another family member or close friend. Feel like i can safely transport the precious cargo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Go to Nathaniel and you won't be disappointed.
We had a poor experience at a another dealership *cough* (Kia). While this is a sister of that particular dealership, they are by far the superior sales crew. Nathaniel is wonderful and kind and honest. Please ask for him. He did all he could for us. I don't know about anyone else other than the manager who was also great and friendly. Plus, if you like anything over at Kia, Nathaniel can sell it to you!
Go to Nathaniel and you won't be disappointed.
We had a poor experience at a another dealership *cough* (Kia). While this is a sister of that particular dealership, they are by far the superior sales crew. Nathaniel is wonderful and kind and honest. Please ask for him. He did all he could for us. I don't know about anyone else other than the manager who was also great and friendly. Plus, if you like anything over at Kia, Nathaniel can sell it to you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Santa Fe Visit
Fast and friendly....good cold soda...free wi fi..45 minutes for service
Santa Fe Visit
Fast and friendly....good cold soda...free wi fi..45 minutes for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we are so pleased you enjoyed your visit to Hyundai of Mankato!
Oil change
Had oil changed and tires rotated. Good price. Never going back to the discount places. The girl who checked us in is exceptional . Deserves a raise.
Oil change
Had oil changed and tires rotated. Good price. Never going back to the discount places. The girl who checked us in is exceptional . Deserves a raise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rand Honl, thank you for taking the time to leave a review for us at Hyundai of Mankato. We're happy we could meet your expectations!