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Castle Ford

(604 reviews)
Visit Castle Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

Reviews

(604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Ford from DealerRater.

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Enjoyable car buying experience

Just bought my 3rd vehicle from Sharon. Very professional and will continue buying cars from her. The entire dealership is excellent in every aspect and I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to our dealership and love doing business with you! Thank you so much for the recommendation and fantastic review.

Professional

Milt made me feel so comfortable making this purchase, it was painless. When we were discussing the deal it was like speaking to my own father.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're glad to hear that Milt went above and beyond to ensure you received the best car-buying experience possible! Enjoy your new car!

Fast no hassle shopping!

Blake made the shopping experience, fast easy, and hassle free. The chosen car was ready for pickup at the agreed upon price, it was a pleasure buying from Castle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear you had a great experience at Castle! We look forward to working with you again!

Awesome Dealership

Just bought a pre-owned vehicle, Blake was super helpful. My thanks to Blake and Greg. They both made my experience pleasant. I feel like i got a great deal. I would recommend Castle Ford to anyone. - Mark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Mark, thank you for the kind review and recommendation! It is great to hear that Blake and Greg were able to get you the vehicle you wanted at the best price! We look forward to taking care of any of your auto needs in the future.

Great work

Very easy to work with. Very accommodating. Would do business with again. Truck exactly how described on web site and very reasonable. Thank you for the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. We appreciate you taking the time to review and share your positive truck buying experience. We look forward to working with you again in the future!

Blake was great to work with

Blake helped us through the shopping and buying process making it really easy. Very personable and easy going. Thanks! They also got us a really good deal on the van we wanted.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so pleased that we helped you find the perfect car to bring home! Our staff goes above and beyond to ensure our customers have the best experience possible, and we're so glad that Blake was able to do so for you. Enjoy your new van!

Excellent l

Blake did a wonderful job. He got us the car we wanted and worked with us to get an affordable price. I would definitely work with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Blake is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Excellent

Terry and Felix were wonderful people! Very good customer service. Both of them were very prompt and tentative! They got me a great deal! Just wonderful! I would definitely recommend them as well as the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Customer service is our #1 priority at our dealership and we couldn't do it without Terry and Felix! It makes us happy to hear how enjoyable your car-buying experience was at Castle Ford Lincoln. We hope you enjoy your new vehicle for many years and we look forward to seeing you back again! Thanks again for choosing us!

!!!!!!!!!GREAT!!!!!!!!

GREAT SERVICE!!!!! BROUGHT MY DAUGHTERS VEHICLE IN AND WAS IN AND OUT FAST, WITH GREAT PRICES AND FRIENDLY SERVICE, THANK YOU FOR EVERYONE'S HELP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're happy to hear that you had such a great experience with our service team and that they made sure you were well accommodated throughout the process of servicing your vehicle. We hope to see you again!

Iconic American - Veteran Car Sales Guru

Purchasing a used truck from Milt Dabagia and Castle Ford was a pleasure for my wife and me. We traveled three hours to review an uncommon truck configuration. The pre-visit call provided us with accurate and meaningful information about the vehicle and its history. This ensured that we did not make a wasted trip. Negotiations were low pressure and drama free. Too bad we are too far away to experience service after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for making the trip all the way to Castle Ford Lincoln for the purchase of your truck! It’s so nice to hear that Milt and the team helped to make your experience such a positive one. We appreciate your business, thank you again!