AutoNation USA Houston

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(204 reviews)
Visit AutoNation USA Houston
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–9:00pm
Tuesday 7:00am–7:00pm 9:00am–9:00pm
Wednesday 7:00am–7:00pm 9:00am–9:00pm
Thursday 7:00am–7:00pm 9:00am–9:00pm
Friday 7:00am–7:00pm 9:00am–9:00pm
Saturday 8:00am–5:00pm 9:00am–9:00pm
Sunday Closed Closed
(281) 809-4213 (281) 809-4213


See all 196 vehicles from this dealership.

About our dealership

This seller has been on since April 2020.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Service center

Phone number (281) 809-4213

Service hours



(204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was glad to be able to have someone like Eric Sabre

I was glad to be able to have someone like Eric Sabre help me with my questions. He was professional and knowledgeable, thanks again Eric for answering all my questions.


Exceptional customer service.

Exceptional customer service. Our salesman Mr. McCullough was Very knowledgeable and patient. Great communication. This is the place to go!!


He is professional and went the extra mile to help me

He is professional and went the extra mile to help me find a car i was looking for

Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.


Excellent service , everything was straight foward .

Excellent service , everything was straight foward . I definitely would recommend this place to others .Thanks

Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.


Easy Sell at AutoNation

I had a car to sell. That can be such a hassle. A neighbor recommended AutoNation, so I took my Jeep to them.I met Manny, who explained the procedure. I filled out a small form and he checked out the car. In about 20 minutes, Manny was back with an acceptable offer, more than I had expected. He was so nice and really listened to me. In a few minutes, I was leaving AutoNation with a check! He made it very easy and I would recommend him to anyone wanting to sell a vehicle.

Dealer response

Hi Stephanie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.


Horrible Dealership

For starters, please understand I bought my car 1 year ago. To understand fully, please read until the end. March of 2022 I traded in my 2012 Honda Civic for (at first) a 2013 Chrysler 200. The car was an absolute lemon, it had so many problems that they GUARANTEED they would fix, but after dropping the car off three different times to get it fixed and nothing changed, I decided I didn’t want the car. They refused to give me my down payment back, which was ridiculous, could never get to a manager or anything. The leads of the place deemed that they did nothing wrong. I traded the lemon for a 2015 Nissan Versa Note, but since I didn’t have another down payment my interest rate increased to 23%. At the time I needed the car, so I took car and agreed to never go to another Autonation again. It’s now time for my registration renewal, and the plates on my car are different than the ones that are registered to my VIN. Someone deliberately put the wrong plates on my car back when I went to pick them up, and it just goes to show how awful this dealership. Go anywhere else, please. It’s clear they take advantage of desperate people and especially women. I still have yet to hear from corporate since the incident happened a year ago, so don’t expect to hear anything back from them either.

Dealer response

Hi Rachel, we are deeply disappointed by your experience at AutoNation USA Houston. If you'd like, please contact our General Manager at (281) 766-8699. We'd appreciate the chance to make your experience a positive one.


Devion Baker provided outstanding customer service!

Devion Baker provided outstanding customer service! He kept a smile on his face throughout the whole prep was, was very patient, kind and time savy so the whole process was quick and sincere. Devion took the time out to assure that we understood everything throughly and efficiently so there were no misunderstandings. Thank you again and Auto Nation is lucky to have him as an employee!

Dealer response

Hi Kristin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!


Customer service after the sale

I placed a NO based on my current experience. Up until Monday I hadn’t heard from sales about my repair for two weeks. He said he’d have to check for the part and when I come in I’d have to leave the car and get my own transportation. If you have weekly appointments like I do this is something to consider. He said he’d get back to me and Monday will be another 3 weeks plus the 3 with the original salesman. My next communication will be with the General Manager.

Dealer response

Hello Carlton, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 766-8699.


I went in to simply “look” at some cars but was quickly

I went in to simply “look” at some cars but was quickly helped out by a wonderful salesman Deveion. He was very knowledgeable and truthful in what I should get. He did a great job trying to jump through hoops for me lol. I must say I am loving my 2013 Audi Q5 I feel like I’m skating when I drive. Thank you so much for all of your help my guy! If you’re in the area stop by and ask for him, he’s THE MAN!!! &&when you go be ready to drive off the lot, oh and be cute because he’s going to take a picture after the PURCHASE🫠

Dealer response

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


Excellent customer service.

Excellent customer service. Very Helpful, knowledgeable and friendly. My questions were answered quickly It was a great experience.

Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

See all 204 reviews