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Auto Mall of Springfield

1.4
(255 reviews)
Visit Auto Mall of Springfield
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(217) 953-0949 (217) 953-0949

Inventory

See all 400 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2017.
Auto Mall of Springfield is founded on trust integrity and respect. We are proud to offer these values in our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

Reviews

1.4
(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Be sure to have your vehicle inspected by a mechanic

Be sure to have your vehicle inspected by a mechanic before buying from this company! They are out to rip you off and take advantage of you as they did me I promise you that! No good stay way far away from this company! Seriously they are some con artist!

1.0

Be sure to have your vehicle inspected by a mechanic

Be sure to have your vehicle inspected by a mechanic before buying from this company! They are out to rip you off and take advantage of you as they did me I promise you that! No good stay way far away from this company! Seriously they are some con artist!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Bought a 2017 dodge ram megacab in May.

Bought a 2017 dodge ram megacab in May. Took it for test drive a/c didn't work .asked them to fix it,was told they would. All they did was put freon in it.now I'm going to have to pay 2800 bucks to get it fixed. Thanks jerks

1.0

Bought a 2017 dodge ram megacab in May.

Bought a 2017 dodge ram megacab in May. Took it for test drive a/c didn't work .asked them to fix it,was told they would. All they did was put freon in it.now I'm going to have to pay 2800 bucks to get it fixed. Thanks jerks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

I'm 78 years old and purchased a car from this

I'm 78 years old and purchased a car from this dealership. My first online purchase and my last. The dealership said they would deliver the car for 200.00 and they showed up after dark. They did not give me the opportunity to drive the car, they just left. I have paid over 3000.00 in repairs for the car and have yet to even get to drive it. Eddy is the salesman I dealt with when called they were rude and unconcerned, Eddy even laughed about the situation and hung up the phone. Do not trust this dealership they prey on the helpless. They are predators!!!!! Eddy is a liar and can not be trusted. I wish I could say what I really want to say about the dealership but it would be taken down. Please do not buy a car from these people the only way to get rid of them is to make them go broke!!!!!

1.0

I'm 78 years old and purchased a car from this

I'm 78 years old and purchased a car from this dealership. My first online purchase and my last. The dealership said they would deliver the car for 200.00 and they showed up after dark. They did not give me the opportunity to drive the car, they just left. I have paid over 3000.00 in repairs for the car and have yet to even get to drive it. Eddy is the salesman I dealt with when called they were rude and unconcerned, Eddy even laughed about the situation and hung up the phone. Do not trust this dealership they prey on the helpless. They are predators!!!!! Eddy is a liar and can not be trusted. I wish I could say what I really want to say about the dealership but it would be taken down. Please do not buy a car from these people the only way to get rid of them is to make them go broke!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

I would not recommend this dealer.

I would not recommend this dealer. I was sold a 2021 Audi A5 which would not even pass Missouri safety inspection and needs $4,000 of repairs. As well, after leaving the dealership with the car, we had to stop 10 miles down the road because the coolant was all gone. How does a dealer sell a car with no coolant in it??? obviously they do no do any inspections or even minor top offs. There is something very scammy about these guys. Go somewhere else.

1.0

I would not recommend this dealer.

I would not recommend this dealer. I was sold a 2021 Audi A5 which would not even pass Missouri safety inspection and needs $4,000 of repairs. As well, after leaving the dealership with the car, we had to stop 10 miles down the road because the coolant was all gone. How does a dealer sell a car with no coolant in it??? obviously they do no do any inspections or even minor top offs. There is something very scammy about these guys. Go somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2.0

They give you a price and then at the end they throw in

They give you a price and then at the end they throw in $2,000 worth of ceramic coat, and security which the ceramic coat is not on the vehicle, they're not very truthful about anything I would never buy there again buyer beware!

2.0

They give you a price and then at the end they throw in

They give you a price and then at the end they throw in $2,000 worth of ceramic coat, and security which the ceramic coat is not on the vehicle, they're not very truthful about anything I would never buy there again buyer beware!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Bought a van, realized it was leaking antifreeze within a

Bought a van, realized it was leaking antifreeze within a week and ended up having a cracked motor block. Of course they wouldn’t do anything bc it was passed the 15 days when I finally got it into a shop to be looked at. This place is shady. Don’t trust anything they say. I mean read all the previous reviews. Cost me 30k after it was all said and done and I have no working vehicle. They knew exactly what they were doing!!!

1.0

Bought a van, realized it was leaking antifreeze within a

Bought a van, realized it was leaking antifreeze within a week and ended up having a cracked motor block. Of course they wouldn’t do anything bc it was passed the 15 days when I finally got it into a shop to be looked at. This place is shady. Don’t trust anything they say. I mean read all the previous reviews. Cost me 30k after it was all said and done and I have no working vehicle. They knew exactly what they were doing!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

This sale was nothing short of an internet scam as far as

This sale was nothing short of an internet scam as far as I am concerned. This truck was advertised on cars.com and priced equivalently to a Kelly Blue Book Very Good or Excellent conditioned vehicle. It turned out to be nothing of the sort. I personally believe it was marked for sale on the internet intentionally because there is no way any customer at the dealership who could have driven it and looked underneath would have paid half the asking price for it. It was delivered with the undercarriage covered in severe rust, which was not disclosed in the advertisement and was also mechanically defective in ways which were also not disclosed prior to the sale. Less than a day after it was delivered, I requested the dealership take it back and return my money and I was told flatly that 'all sales are final'. This will most likely be the last car/truck that I purchase from cars.com. If you are able to do so I would very much like to receive a copy of their add on cars.com as I intend to pursue this matter with the Illinois Attorney Generals Office and will most liekely end up suing them. If you cannot share their add with me then please retain it. It may be required in legal proceedings.

1.0

This sale was nothing short of an internet scam as far as

This sale was nothing short of an internet scam as far as I am concerned. This truck was advertised on cars.com and priced equivalently to a Kelly Blue Book Very Good or Excellent conditioned vehicle. It turned out to be nothing of the sort. I personally believe it was marked for sale on the internet intentionally because there is no way any customer at the dealership who could have driven it and looked underneath would have paid half the asking price for it. It was delivered with the undercarriage covered in severe rust, which was not disclosed in the advertisement and was also mechanically defective in ways which were also not disclosed prior to the sale. Less than a day after it was delivered, I requested the dealership take it back and return my money and I was told flatly that 'all sales are final'. This will most likely be the last car/truck that I purchase from cars.com. If you are able to do so I would very much like to receive a copy of their add on cars.com as I intend to pursue this matter with the Illinois Attorney Generals Office and will most liekely end up suing them. If you cannot share their add with me then please retain it. It may be required in legal proceedings.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Saw a car that looked good and called about it.

Saw a car that looked good and called about it. Eddie gave me some more information. I was hesitant but knew this opportunity would not last. I was persuaded to put down a down payment to hold the vehicle. Unfortunately, i live out of state and was unable to arrange to get my brother to look it over in a timely manner. Rather than having the Auto Mall hold a car that I might reject if it had problems, I asked to cancel the deal and requested my down payment be refunded. It was at that point that I was informed that down payments are non-refundable. Eddie offered to have the car inspected by an inspector of his choice and ship the car to me. I wouldn't trust his inspector and at this point the additional effort to make this deal work became more than it was worth. End result is i am out the $1000 down payment.

1.0

Saw a car that looked good and called about it.

Saw a car that looked good and called about it. Eddie gave me some more information. I was hesitant but knew this opportunity would not last. I was persuaded to put down a down payment to hold the vehicle. Unfortunately, i live out of state and was unable to arrange to get my brother to look it over in a timely manner. Rather than having the Auto Mall hold a car that I might reject if it had problems, I asked to cancel the deal and requested my down payment be refunded. It was at that point that I was informed that down payments are non-refundable. Eddie offered to have the car inspected by an inspector of his choice and ship the car to me. I wouldn't trust his inspector and at this point the additional effort to make this deal work became more than it was worth. End result is i am out the $1000 down payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

I’ve purchased two cars here.

I’ve purchased two cars here. My first one was incredible but someone totaled it 7 months after purchase. Bought my replacement here. Love the sales team and the paperwork guy! Thank you!!

5.0

I’ve purchased two cars here.

I’ve purchased two cars here. My first one was incredible but someone totaled it 7 months after purchase. Bought my replacement here. Love the sales team and the paperwork guy! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

DO NOT BUY A CAR HERE!

DO NOT BUY A CAR HERE! BE WARNED! THEY HAD CAR LISTED FOR 13,900..ON THE BILL OF SALE, IT WAS JACKED UP TO 15,900. THEY ALSO ADD ON A BUNCH OF EXTRA STUFF. CROOKS..DO NOT TRUST THEM. GO TO A REPUTABLE DEALER INSTEAD. THEY ALSO USE A CROOKED FINANCE COMPANY THAT DOESNT EVEN ANSWER THE PHONE. ITS A SCAM. I AM HIRING AN ATTORNEY TO SUE. DONT GO HERE..PUT THESE xxxxxxxx OUT OF BUSINESS. GOOD DAY!

1.0

DO NOT BUY A CAR HERE!

DO NOT BUY A CAR HERE! BE WARNED! THEY HAD CAR LISTED FOR 13,900..ON THE BILL OF SALE, IT WAS JACKED UP TO 15,900. THEY ALSO ADD ON A BUNCH OF EXTRA STUFF. CROOKS..DO NOT TRUST THEM. GO TO A REPUTABLE DEALER INSTEAD. THEY ALSO USE A CROOKED FINANCE COMPANY THAT DOESNT EVEN ANSWER THE PHONE. ITS A SCAM. I AM HIRING AN ATTORNEY TO SUE. DONT GO HERE..PUT THESE xxxxxxxx OUT OF BUSINESS. GOOD DAY!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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