Reviews
Write a reviewHighly recommend - simple & fast!
After a bad experience with an online dealership I was glad when CarStoreUSA was recommended to me. Brett was so easy to work with. They had the car I had been looking for and set up a quick test drive. The purchase was simple and fast. I've had my car for about a month now & I'm completely satisfied. I highly recommend them!
Great Customer Service
Ryan Alaxander gave us options and great deals! Very informative and easy to work with, purchased a vehicle and wouldn’t mind going back if I needed another!
Great customer service
Ryan did an excellent job getting my son a good deal on his 1st car. He was no pressure and explained things fully to him.
To the car store USA team
Brad was great to work with he introduced our family to our new Ford explore we’re looking to a long relationship with our new car and are appreciative To the car store USA team
DO NOT BUY!! Sold a Lemon!!!
I purchased a vehicle from this dealership and 2 weeks after having it started making a noise. Took it to my trusted mechanic and found out it needs a NEW ENGINE. This was an old issue along with over 12k in other existing mechanical issues that are needing fixed ie ball joints, control arms etc. I tried giving the dealership an opportunity to make right when they ended up giving me some story about it being a loose bolt or wire. I took my car and took it to a certified chevy dealership. I have tried calling the manager of the store several times and no returned Phone calls it has now been over 3 weeks and no one is getting back with me. I DO NOT RECOMMEND PURCHASING ANYTHING FROM THIS DEALERSHIP!!! FLAKES!! I will be pursuing further legal action!
Go holla at summer
Summer is the best car salesperson out rn . She’s awesome I can’t wait to ride in my scatpack Charger thank you so much summer have a awesome day .
Very satisfied with my chose
I had a great experience with Brittany. She was very honest and knowledgeable about how carstoreusa do business. I bought my new business vehicle in a manner of minutes.
No BBB accreditation and no clue about the cars
Car had faulty steering rack absolute joke of a dealer, had no clue what parts were modified and incredibly rude when dealer was approached for repairs. I'd never buy from here again in my life lmao what a joke of a dealer
Happy Customer
Sean did a great job finding our family the perfect car for our needs. He was patient with us, as we picked out a trade in they just received. Sales manager was also great. I have to say they did one heck if a job, preparing this used car with a great inspection. Getting it right before letting me have it. They fixed 5 other items on the car I did not even know about until later. Fantastic job Sean and CarStoreUSA. I will come back again
Not a pleasing experience.
I had set up an appointment at 8:30 in the morning to test drive a car at 12:30 in the afternoon. I texted them 15 minutes before arriving to tell them I would only be a few minutes behind. They responded with “No problem.” When I get to the dealership, they tell me the car was sold ten minutes prior to me arriving. I had a second car I wanted to look at while I was there. The salesman told me they had just got it back from the shop. When I asked to test drive it, he explained that he didn’t think I could because he didn’t know what kind of problems it had. My stepdad was with me and asked why I couldn’t test drive it since it was clearly running fine when he drove it to the front of the lot for us to inspect. Suddenly I was allowed to test drive it... The car was problematic from the start (battery died, broken features), and I wasn’t pleased with the customer service at all. Now I’ve driven 3 hours to an honest dealership in Kansas City that promised to hold the car I was interested in for 24 hours so I would get a fair opportunity to buy. I even offered to pay a reservation fee and the owner told me he would be happy to hold it for 24 hours. There are honest dealers out there, Car Store USA isn’t one of them in my humble opinion.