Reviews
I had purchased from this dealership twice and both times I had a great experience! I worked with Evelyn as my sales professional contact and even though she was brand new to de dealership, she made the process, easy, professional and fast! Managers were also super helpful Steve and Eric were determined to get me into a car that fulfill my needs. They are so awesome!!👏
I had purchased from this dealership twice and both times I had a great experience! I worked with Evelyn as my sales professional contact and even though she was brand new to de dealership, she made the process, easy, professional and fast! Managers were also super helpful Steve and Eric were determined to get me into a car that fulfill my needs. They are so awesome!!👏
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Contacted this dealer about a vehicle. I asked if the timing belt had been changed yet (vehicle had 116k miles) and was told it wasn't due. I provided proof from Acura that it was absolutely due at 105k miles. Dealer "offered" to replace timing belt and "only" charge me $500. You don't sell a car for OVER Blue Book that still needs $1200 service and then pass the expense on to the customer. I then offered a reasonable price in the middle of Blue Book retail and didnt receive a response. No wonder this dealership has a 2.7 star review.
Contacted this dealer about a vehicle. I asked if the timing belt had been changed yet (vehicle had 116k miles) and was told it wasn't due. I provided proof from Acura that it was absolutely due at 105k miles. Dealer "offered" to replace timing belt and "only" charge me $500. You don't sell a car for OVER Blue Book that still needs $1200 service and then pass the expense on to the customer. I then offered a reasonable price in the middle of Blue Book retail and didnt receive a response. No wonder this dealership has a 2.7 star review.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I just got a car from your place of business. I worked with a dealer who was very professional. He worked to get me a good deal. I would recommend if you visit there place ask for Jimmie walker he will try to get the best deal for you.
I just got a car from your place of business. I worked with a dealer who was very professional. He worked to get me a good deal. I would recommend if you visit there place ask for Jimmie walker he will try to get the best deal for you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drove almost 2 hours to find the car we wanted has hail damage. It was obvious they was trying to hide it because the car wasn't even washed. Would not recommend this dealership at all!
Drove almost 2 hours to find the car we wanted has hail damage. It was obvious they was trying to hide it because the car wasn't even washed. Would not recommend this dealership at all!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought my Ram Laramie 1500 sport and loved it. No issues and it has everything I need! Will definitely need to come back and get my next car.
Bought my Ram Laramie 1500 sport and loved it. No issues and it has everything I need! Will definitely need to come back and get my next car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I set an appointment to come in from out of town to test drive a car. The wrong car was waiting for me. When the correct car was fetched, it hadn’t even been cleaned, although it had been in stock for a month. Worse, the car was lifted, which wasn’t disclosed in the listing and wasn’t obvious from pictures. Further, two very obvious electrical components didn’t work (a heads up display and wireless charging), which I would expect a basic inspection to reveal. All in all, this dealership wasted my time.
I set an appointment to come in from out of town to test drive a car. The wrong car was waiting for me. When the correct car was fetched, it hadn’t even been cleaned, although it had been in stock for a month. Worse, the car was lifted, which wasn’t disclosed in the listing and wasn’t obvious from pictures. Further, two very obvious electrical components didn’t work (a heads up display and wireless charging), which I would expect a basic inspection to reveal. All in all, this dealership wasted my time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
One person lied to me and kept putting me off. I was interested in a vehicle. The vehicle still shows as available. It's not available. I won't trust this place.
One person lied to me and kept putting me off. I was interested in a vehicle. The vehicle still shows as available. It's not available. I won't trust this place.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Simple words can describe this store Unethical management Customer Services training needed(Management) Lack of knowledge of the auto industry No understanding of value Be careful, watch your wallet Choose another dealer, your money and time are valuable.
Simple words can describe this store Unethical management Customer Services training needed(Management) Lack of knowledge of the auto industry No understanding of value Be careful, watch your wallet Choose another dealer, your money and time are valuable.
- Customer service
- 2.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My experience started out very rough. I set up an appointment with Mina, and was told the car was ready for me to look at. My wife and I drove an hour and a half to look and test out the car. When we arrived Mina was with another customer showing the car we came to see. Mina acted as though she was avoiding me so I ask to speak to a manager. I spoke with the manager which did not help matters. This was one of my worst experiences buying a vehicle. Fortunately we were handed of to Brad Huffman and he saved the sale. If it were not for Brad I would have contacted Corporate.
My experience started out very rough. I set up an appointment with Mina, and was told the car was ready for me to look at. My wife and I drove an hour and a half to look and test out the car. When we arrived Mina was with another customer showing the car we came to see. Mina acted as though she was avoiding me so I ask to speak to a manager. I spoke with the manager which did not help matters. This was one of my worst experiences buying a vehicle. Fortunately we were handed of to Brad Huffman and he saved the sale. If it were not for Brad I would have contacted Corporate.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend car store USA.Brad helped me find my dream car so it’s a five stars to this place and brad too.I love my car.
Highly recommend car store USA.Brad helped me find my dream car so it’s a five stars to this place and brad too.I love my car.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase