James Chevrolet of Johnstown

Reviews

3.9
(32 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Vicky Gibson

Your sales person Vicky Gibson was most helpful and very pleasant during our visit yesterday to buy out our lease. Thank toy very much. Lawrence And Madelyn Johnston

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at James Chevrolet of Johnstown LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Car Dealer For The People

People always ask me.... What dose being a Dealer "FOR THE PEOPLE" really mean? FOR THE PEOPLE is simple. I believe EVERYONE deserves to drive a Nicer, Newer Car. This belief drives the entire team to care more, try harder, work smarter.... We're dedicated to helping you find the perfect car for your life and budget. Thanks James

Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

5.0

Chad King’s the man, he knows how to work a deal.

Chad was great, he was patient and very knowledgeable, we were in and out with or vehicle in no time. He got us the vehicle we wanted and the deal we accepted. Thanks Chad King.

Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

5.0

New York

I just leased my 3rd Equinox from James Chevrolet of Johnstown. Michael DuBois and Mark Mancini were the absolute best. Courteous, professional and very patient. I left happy and satisfied, Thank you again.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

5.0

Great people at James Chevrolet in Johnstown andNY

Chad king was awesome, very helpful , no pressure at all. Would definitely recommend him as a salesmen also Toby Hayes was great also. Both very friendly and got us a great rate Chad explained all about the vehicle and everything on the paperwork

Dealer response

Hi Timothy, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

1.0

Don't be Fooled

Put a $2,500 down payment on a truck "in transit" based on a quote from the dealer (James Chevrolet, Johnstown, NY), as well as the pricing on their webpage. When the truck arrived, I was informed there would be a 10% surcharge on the original price and that the quote I received was electronically generated and wrong, as well as the price on the web page also being incorrect. Furthermore, the sales person stated that they add a 10% surcharge to all their vehicles and can't do anything about false electronic quotes or false webpage pricing. This person then indicated she would have no problem selling the truck the next day to someone else. Bottom line, I could never trust a dealer with this kind of business ethic. Not only has James Chevrolet lost a sure sale, but Chevy likely has as well.

Dealer response

Hi, it is disappointing for us to hear that your experience was anything less than great. When you have an opportunity, please reach out to us at (518) 762-5555 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

5.0

Great experience

Had a great experience. Worked with Chad K. and got me into a Chevy Trax and I absolutely love it. Two thumbs up!!! Thanks. Very happy.

Dealer response

Hi, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Na na na

I was very amazed how everything happened that was amazing.I am driving a brand new Eqinox2022 !Vicky is who I would recommend to go to .She was very polite, and confident about me going home with a new vehicle, but I was not sure of that.She did tell me not to be negative and for sure she was right.My credit score was not the best but that did not stop me from getting a brand 2022Equinox. .They all are great !Thank you !!!

Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

5.0

Went from leasing to owning the same car

My wife and I leased a 2020 equinox in 2020 and it was a wonderful experience then and when we went back at the end of our lease we had another wonderful experience Chad King helped us and was a wonderful young man he went out of his way to make this transaction smooth and easy he answered all our questions and took great care of us James Chevrolet is a great place to buy or lease a vehicle

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at James Chevrolet of Johnstown LLC. We sincerely value your business and look forward to your next visit!

1.0

I do not recommend mechanic work or courtesy

BAD MECHANICS took my car in for a tire swap....they told me I needed a tie rod and front end alignment then said I needed a gas line....it was already done at another garage as well as brake work.....also told me they had trouble getting a gas line for this car.....96 Buick Regal......HARDLY......I was given a quote of roughly $300_$400.....my bill was $858.55 and this was a so called discount from $1900.....really?.......now here is my biggest complaint......this work was done mid October I went to another garage for an inspection in February and to my surprise he told me I needed a front end alignment....I said I just had it done and showed him the paperwork....he said well it wasn't a very good job....I have Never in my life gotten a front end alignment then had to redo it 3_4 moths later.....I contacted them to see if they would make it right....give me a few days I will get back to you.........never heard anything.... Mavis gave me a new front end alignment....... Steve Manzer

Dealer response

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (518) 762-5555 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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