Ole Ben Franklin Motors

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
16 lifetime reviews.

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  • 5.0 out of 5
    November 14, 2020

    Even though I bought the car from knoxville office and found the stuff in the trunk that should be on car not in trunk. I tried calling knoxville office... and did not had luck getting it fixed. I went to oakridge location for oil change as they are near to my work place and explained the whole situation. service adviser stephen,manager david and gen manager darrell were awesome. They helped me to fix that in just few day and very flexible schedule. I really appreciate their hard work and team spirit.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 13, 2020

    Jermaine "Stix" Wilson is the salesman to ask for. He is thorough and he listens. Found my car fast and the price was right. Good guy. I'd buy from him... again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 10, 2020

    Ray Gilmore made my day.. he was great awesome and sweet and knew his car and sales. I had a tough time dealing with car lots but he helped in every way... possible

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    September 10, 2020

    Eddie Lunsford from Oak Ridge dealership was amazing and helpful, he has done follow ups and have faith any needs for purchased vehicle will be handled... with upmost respect and care

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 20, 2019

    I knew exactly what I wanted when I arrived at dealership. Ray Gilmore walked up and introduced himself and I told him what I was looking for. Ray went... above and beyond to find me the vehicle I wanted. I drove home a very happy customer. I would recommend to anyone to go to Ole' Ben Franklin Motors in Oak Ridge Tn and ask for RAY GILMORE.....THE BEST SALESMEN AROUND!!!! THANK YOU RAY!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 23, 2019

    Brian Plumlee and Ray Gilmore are great ! They did an amazing job helping me pick out a car I was happy with and made financing easy. I highly recommend... them!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 11, 2019

    They got me in a new car when no one else in town could at the payment I needed to be at. My sales person worked on it for 3 days for me, I was dealenwithdilan.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 5, 2019

    Everything about ole ben is great the people and the cars. We were on a limited fund and not the greatest credit and they worked with us till they got... us the payment and price that we were happy with. Hands down great place go see Brian Plumlee took care of us.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 5, 2019

    We went in on a budget and brian did a great job hwlping us figure out wvweything. We left in a brand new 2019 outlander se and we looove it <3 thank u... brian

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    October 3, 2019

    This is the second vehicle with problems I bought from this company. This vehicle I’ve had a month and they still can’t seem to fix! Check engine light... that won’t go off, overheating, and yesterday I called to tell them about the problem and here I sit on the side of the hwy because it just died!!!! Oh and they don’t open until 9 am so a nurse that works third is screwed!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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