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USED LLC

(47 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm

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Reviews

(47 reviews)

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If I could give 0 stars I would… DONT BUY FROM this xxxx

If I could give 0 stars I would… DONT BUY FROM this xxxx hole. They call the police if ur kid has to hand them the key while im showering or indisposed at the moment. Then cops come and ask my son if he has a phone to call for emergency and his birthday to make sure he’s old enuf to be home with me I guess. Idiot yep Michael whip asked come get my xxx car. Found metal in my oil. Also my car was running crappy my mom used her FIXD and listed everything wrong with the car. There was no engine light on dash. Come to find out, as soon as they know they are going to sell to someone they go and reset check engine light and whatever else they can erase so that customer thinks they have a great car without warranty n charge u as if ur a millionaire to fix nothing, but to make something else break. I reported them to police and BBB. Hope they go bankrupt

If I could give 0 stars I would… DONT BUY FROM this xxxx

If I could give 0 stars I would… DONT BUY FROM this xxxx hole. They call the police if ur kid has to hand them the key while im showering or indisposed at the moment. Then cops come and ask my son if he has a phone to call for emergency and his birthday to make sure he’s old enuf to be home with me I guess. Idiot yep Michael whip asked come get my xxx car. Found metal in my oil. Also my car was running crappy my mom used her FIXD and listed everything wrong with the car. There was no engine light on dash. Come to find out, as soon as they know they are going to sell to someone they go and reset check engine light and whatever else they can erase so that customer thinks they have a great car without warranty n charge u as if ur a millionaire to fix nothing, but to make something else break. I reported them to police and BBB. Hope they go bankrupt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't buy from these guys.

Don't buy from these guys. They lie and their frauds. Sell cars that don't run for 10000 and they won't even trade me cars. Found out the odometer has been messed with. And they don't care they told me to deal with it. And they never told me at first that it had been totaled 4 times. They said I has m have "buyers remorse" and hung up on me. I can't even duvet the car out of town. I've lost my job cuz I don't have a car. Now I can't pay my bills or my rent. They are mean and cruel and don't care who they step on. DONT BUY FROM HERE!!!!! THEIR CARS ARE ALL JUNK...their trying to make me pay 10000 for a used car that's been totalled 4x and a battery that's bad and a new one costs 6500. This is a nissan leaf all electric and I can't even drive it and I can't afford another car. I've lost my job. So I left it with them and they said they were gonna have it towed and I am responsible for the 500 tow and storage. STAY AWAY FROM THIS CAR LOT.

Don't buy from these guys.

Don't buy from these guys. They lie and their frauds. Sell cars that don't run for 10000 and they won't even trade me cars. Found out the odometer has been messed with. And they don't care they told me to deal with it. And they never told me at first that it had been totaled 4 times. They said I has m have "buyers remorse" and hung up on me. I can't even duvet the car out of town. I've lost my job cuz I don't have a car. Now I can't pay my bills or my rent. They are mean and cruel and don't care who they step on. DONT BUY FROM HERE!!!!! THEIR CARS ARE ALL JUNK...their trying to make me pay 10000 for a used car that's been totalled 4x and a battery that's bad and a new one costs 6500. This is a nissan leaf all electric and I can't even drive it and I can't afford another car. I've lost my job. So I left it with them and they said they were gonna have it towed and I am responsible for the 500 tow and storage. STAY AWAY FROM THIS CAR LOT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO NOT DO NOT buy from this place they are terrible rude

DO NOT DO NOT buy from this place they are terrible rude unprofessional and they should NOT BE IN BUSINESS so I came in looking at cars and to make a long story short I’ll just say I had a great co signer with plenty money and amazing credit I have had my job over 3 years but unfortunately just had a baby so I was on maternity leave well I had accidentally told them I would be on maternity leave longer than what I really was so due to that they didn’t want to deal with me “shocker” well I had ended up getting my pay stubs for another place I was looking at and I had found out from my employer that I had only a week left of maternity leave so I had called the car place to try and explain that I would be back to work within the week and I was hung up on TWICE so like I said NO NOTTTT TRY GETTING A VEHICLE FROM THEM

DO NOT DO NOT buy from this place they are terrible rude

DO NOT DO NOT buy from this place they are terrible rude unprofessional and they should NOT BE IN BUSINESS so I came in looking at cars and to make a long story short I’ll just say I had a great co signer with plenty money and amazing credit I have had my job over 3 years but unfortunately just had a baby so I was on maternity leave well I had accidentally told them I would be on maternity leave longer than what I really was so due to that they didn’t want to deal with me “shocker” well I had ended up getting my pay stubs for another place I was looking at and I had found out from my employer that I had only a week left of maternity leave so I had called the car place to try and explain that I would be back to work within the week and I was hung up on TWICE so like I said NO NOTTTT TRY GETTING A VEHICLE FROM THEM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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If I could give 0 stars I would.

If I could give 0 stars I would. Rude, pushy and tried to convince me the lights being broken was what I get for a cheap used vehicle. When I decided to look at the one he pointed out he told me he could only do the vehicle that he started and it sounded terrible. He said he wouldn’t be able to do the other one because of time. Then tried blaming his boss. He also tried telling me all the awful ratings of vehicles I have researched. I played dumb and he bought it. NEVER go here.

If I could give 0 stars I would.

If I could give 0 stars I would. Rude, pushy and tried to convince me the lights being broken was what I get for a cheap used vehicle. When I decided to look at the one he pointed out he told me he could only do the vehicle that he started and it sounded terrible. He said he wouldn’t be able to do the other one because of time. Then tried blaming his boss. He also tried telling me all the awful ratings of vehicles I have researched. I played dumb and he bought it. NEVER go here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They sold me a car that was technically not legal to

They sold me a car that was technically not legal to sell, meaning it was not legally safe to drive by law, the drivers side windshield wiper was not working and found upon my own inspection the whole wiper linkage was broken. I have tried to contact them by email to credit me the cost of the $85 part I fixed myself but never an answer, just a reply asif I am trying to buy a car. Their terms should be illegal for in-house financing as well, if they aren't already. Car had several codes/ check engine light 3 days later as well

They sold me a car that was technically not legal to

They sold me a car that was technically not legal to sell, meaning it was not legally safe to drive by law, the drivers side windshield wiper was not working and found upon my own inspection the whole wiper linkage was broken. I have tried to contact them by email to credit me the cost of the $85 part I fixed myself but never an answer, just a reply asif I am trying to buy a car. Their terms should be illegal for in-house financing as well, if they aren't already. Car had several codes/ check engine light 3 days later as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not buy a car here.

Do not buy a car here. 1) there is no protection if the car does not work once you leave the lot. There is no "30 day" protection like other dealerships do. 2) they sell the cars as is, they do zero checks on what they buy as long as it "runs" 3) You will get charged $400 late fee labeled as the "repo" fee even if their phone system is not working. Today alone i tried calling several times throughout the day and my call would not go through. 4) They lied to me saying my bank would not finance the car. I called them today and they said that they never received any requests under my name for possible loans ect. 5) they underprice the car you are turning in, they also do not do proper checking on said car you are turning in. 6) I was rushed to make a purchase i wasnt comfortable with. Between my questions not being answered to zero protections for the buyer, this was by far the worst experience i ever had. 7) issues i experienced with the car: noticeable first was the instrument cluster not working. Talking to other shops, i was informed that this car should not have been sold at all. Next was the E-vap system not working. After i got it looked at the following issues were noted: alternator was overcharging and burning out the electrical components, doors do not lock, the trunk fills with water even when it rains very little, the back taillights do not work (looks like the previous owner tried to fix it and did not do a well job.), the spark plugs were very over due for a replacement, and the starter was rusted. Please hear me out when i say DO NOT BUY FROM HERE. It will destroy your credit and you will get stuck with a car that will break down at least a month into owning it.

Do not buy a car here.

Do not buy a car here. 1) there is no protection if the car does not work once you leave the lot. There is no "30 day" protection like other dealerships do. 2) they sell the cars as is, they do zero checks on what they buy as long as it "runs" 3) You will get charged $400 late fee labeled as the "repo" fee even if their phone system is not working. Today alone i tried calling several times throughout the day and my call would not go through. 4) They lied to me saying my bank would not finance the car. I called them today and they said that they never received any requests under my name for possible loans ect. 5) they underprice the car you are turning in, they also do not do proper checking on said car you are turning in. 6) I was rushed to make a purchase i wasnt comfortable with. Between my questions not being answered to zero protections for the buyer, this was by far the worst experience i ever had. 7) issues i experienced with the car: noticeable first was the instrument cluster not working. Talking to other shops, i was informed that this car should not have been sold at all. Next was the E-vap system not working. After i got it looked at the following issues were noted: alternator was overcharging and burning out the electrical components, doors do not lock, the trunk fills with water even when it rains very little, the back taillights do not work (looks like the previous owner tried to fix it and did not do a well job.), the spark plugs were very over due for a replacement, and the starter was rusted. Please hear me out when i say DO NOT BUY FROM HERE. It will destroy your credit and you will get stuck with a car that will break down at least a month into owning it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chris was great to work with I am so happy with my car

Chris was great to work with I am so happy with my car and experience!

Chris was great to work with I am so happy with my car

Chris was great to work with I am so happy with my car and experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst decision ever picking this dealership They are

Worst decision ever picking this dealership They are very rude and sold me a suv with a bad transmission. When I called about it they threatened to take me to court and would not return my money but picked up there suv.

Worst decision ever picking this dealership They are

Worst decision ever picking this dealership They are very rude and sold me a suv with a bad transmission. When I called about it they threatened to take me to court and would not return my money but picked up there suv.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Told everything was A Plus.

Told everything was A Plus. Drove great but getting home a major oil leak. Paid cash, no recource, taking big bucks to remedy.

Told everything was A Plus.

Told everything was A Plus. Drove great but getting home a major oil leak. Paid cash, no recource, taking big bucks to remedy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They said they are legally allowed to scam people

Bought a car a few weeks ago and the car won’t pass DEQ in Oregon. I called the dealership and the manager who identified himself as Dan, last name “non of your business” was helping me over the phone. When I explained the situation he said it is legal for them to sell a car that won’t pass DEQ. Therefore he can’t help up. That’s about as much information as I was able to get from him. He hung up the phone 4 times until I was able to talk to a woman named Tabatha. She explained that it is perfectly legal for them to sell a car that won’t pass DEQ because I came from Oregon to her state of Washington and purchase the car. Therefore they are not liable for anything. In other words, they are legally allowed to scam people.

They said they are legally allowed to scam people

Bought a car a few weeks ago and the car won’t pass DEQ in Oregon. I called the dealership and the manager who identified himself as Dan, last name “non of your business” was helping me over the phone. When I explained the situation he said it is legal for them to sell a car that won’t pass DEQ. Therefore he can’t help up. That’s about as much information as I was able to get from him. He hung up the phone 4 times until I was able to talk to a woman named Tabatha. She explained that it is perfectly legal for them to sell a car that won’t pass DEQ because I came from Oregon to her state of Washington and purchase the car. Therefore they are not liable for anything. In other words, they are legally allowed to scam people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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