Reviews
My experience was very positive, car was just as
My experience was very positive, car was just as described, no hassles, got a great deal, Amir was a true gentleman, will do business with Faulkner again.
My experience was very positive, car was just as
My experience was very positive, car was just as described, no hassles, got a great deal, Amir was a true gentleman, will do business with Faulkner again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Heather, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Shannon provides excellent customer service and is always
Shannon provides excellent customer service and is always helpful, professional and pleasant to deal with. The service department has also taken care of my needs in a timely fashion
Shannon provides excellent customer service and is always
Shannon provides excellent customer service and is always helpful, professional and pleasant to deal with. The service department has also taken care of my needs in a timely fashion
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Susan, we're happy you found our staff to be so supportive during your experience here at Faulkner INFINITI of Mechanicsburg. We hope you continue to choose us for all your automotive needs! Take care!
I was greeted with professional service, My infinity
I was greeted with professional service, My infinity advisor was very helpful and kind. I?m definitely coming back for my next service appointment, Faulkner Infinity is my new dealership from now on .
I was greeted with professional service, My infinity
I was greeted with professional service, My infinity advisor was very helpful and kind. I?m definitely coming back for my next service appointment, Faulkner Infinity is my new dealership from now on .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wayne, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Service was excellent!
Service was excellent!!! People were so friendly. They did very professional. All services were in order. After service my car was so clean. Great job guys!!!!
Service was excellent!
Service was excellent!!! People were so friendly. They did very professional. All services were in order. After service my car was so clean. Great job guys!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Both the sales process and the service were top notch.
Both the sales process and the service were top notch. They went above and beyond to ensure that I was satisfied and happy. Highly recommend
Both the sales process and the service were top notch.
Both the sales process and the service were top notch. They went above and beyond to ensure that I was satisfied and happy. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The dealer tried to charge for things that were not
The dealer tried to charge for things that were not checked and verified. Air filters were replaced two days prior to inspection. During inspection filters were told to be dirty. When confronted with staff turns out they were working on two of the same model cars and the other one had dirty filters. Makes you wonder of the safety of the vehicle.
The dealer tried to charge for things that were not
The dealer tried to charge for things that were not checked and verified. Air filters were replaced two days prior to inspection. During inspection filters were told to be dirty. When confronted with staff turns out they were working on two of the same model cars and the other one had dirty filters. Makes you wonder of the safety of the vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us at (717) 691-8900 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Best service experience ever.
Best service experience ever. Shannon was so nice. If you are in the market for a new car see Mohammed.
Best service experience ever.
Best service experience ever. Shannon was so nice. If you are in the market for a new car see Mohammed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Very professional and knowledgeable staff.
Very professional and knowledgeable staff. Competitive pricing and good selection of vehicles. Showroom and service areas are immaculate. Overall we had a very positive experience.
Very professional and knowledgeable staff.
Very professional and knowledgeable staff. Competitive pricing and good selection of vehicles. Showroom and service areas are immaculate. Overall we had a very positive experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Great service and customer service, they even washed and
Great service and customer service, they even washed and vacuumed the suv after services were performed
Great service and customer service, they even washed and
Great service and customer service, they even washed and vacuumed the suv after services were performed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They go above and beyond for all of their services.
They go above and beyond for all of their services. The atmosphere was nice the place was clean. They are also friendly. I would highly recommend infinity of Mechanicsburg.
They go above and beyond for all of their services.
They go above and beyond for all of their services. The atmosphere was nice the place was clean. They are also friendly. I would highly recommend infinity of Mechanicsburg.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Curtis, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!