Mercedes-Benz of Music City

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
291 lifetime reviews. Includes reviews of Mercedes-Benz of Music City from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 23, 2020

    My experience at MBofMC on Wednesday January, 22nd was excellent as always. I was given a beautiful loaner to drive while my service advisor, Stanley Carmichael,... and my tech of choice, Daniel Ross, handled the service and minor repairs to my beloved CLK 550. Being there is always a pleasure. Nobody touches my CLK but the folks at Mercedes Benz of Music City!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    January 23, 2020

    Pleasant experience! In and out. Loaner car was offered without a hassle. My service advisor Lori could not have been easier to work with - Mercedes Motorcars... of Music City took care of all my needs.

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    January 22, 2020

    Jeff Mullins alway handles my service appointments. He's truly the best. Handles my appointment from drop off to pickup. Stays in touch with me throughout... the day with updates. Makes the whole process so easy.

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    January 21, 2020

    My service advisor, Derek Reel, made my tire change quick and easy. I didn't have to wrestle with anyone from my tire & wheel warranty service. The dealership... totally took control of the entire situation with no effort or worry from me.

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    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    January 20, 2020

    Go see Matt Stewart and Blake Carlisle at Mercedes-Benz of Music City! Matt and the service team at Music City always takes care of my vehicle repairs... and routine maintenance and the detail team takes good care and close attention to the cleanliness of my vehicle and wheels.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 17, 2020

    Everyone was outstanding and went above and beyond to make it a great experience for me. I will definitely recommend Mercedes Benz of Music City to my... friends

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 16, 2020

    Dealing with Michael Karle at MBMC was a great experience, He was very patient explaining the vehicles we were looking for. I would recommend this dealership.... The process went very smooth and professional. Keith Ertell was great at explaining the details.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    January 16, 2020

    Best experience at Mercedes Benz Music City, Nashville, TN!!! I was referred by a friend to Master Certified Sales Consultant, Bea Mohsenin. Even though... the place was packed with customers, Bea made me feel like I was the only potential buyer in the place and so did the rest of the staff she introduced me to). She spent countless hours with me and answered all of my questions. She was more of a partner than a sales person. I couldn't have asked for a more experienced, knowledgeable, and patient sales professional...and she got me the best deal!!! The dealership is pristine - spotless service area, private sales area, lots of merch and a full cafe with free food and beverage. You can tell it's family-owned and not your typical corporate stuffiness. I recommend this dealership to anyone who is ready to drive the car of their dreams!

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    January 15, 2020

    No better customer service than the team at MBOMC! Thanks to Lori for her attention to detail and to her clients! Great customer service. Thanks to... Zachary Romero for his attempts at connecting my phone to the ME App; which I am sure is a software issue on my phone. April was great with assisting me in transfers to and from vehicles during my service visits.

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    Shopped for a new car
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  • 5.0 out of 5
    January 15, 2020

    From the time I called for service of my vehicle for an emergency until the time I picked up my car, I was treated with the most courteous and helpful... service possible. My service advisor, Derek Reel and loaner department Ryan Dumitrescu went above and beyond to help me and made sure I have a vehicle to drive back to my office. Even though I did not purchase my car there, they still treat me well enough to come back every time I have any needs. I will never go anywhere else for service and if I purchase another car, it will be at Music City. Thank you Mercedes Benz Music City and thank you Derek and Ryan. You are the BEST

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    Shopped for a new car
    Did not make a purchase
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