Reviews
Deal was done in a timely manner all questions answered
Deal was done in a timely manner all questions answered to my satisfaction was happy with interaction
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Open app Your location Automaxx 715 41 Ave NE,
Open app Your location Automaxx 715 41 Ave NE, Calgary, AB T2E 3P8 Used car dealer Moothy Shailen 177 points 21 hours agoI recently purchased a $140,000 Shelby truck from Automaxx, and the entire experience has been a nightmare. I was promised a bumper-to-bumper warranty up to 60,000km, which was a key factor in my decision to purchase such a high-performance vehicle. Imagine my shock when I took the truck to Ford for service and inspection within 1 month of purchase only to discover leaking shocks and a complete lack of the specialized maintenance this vehicle requires. Ford refused to honor any warranty claims, stating the VIN number identifies the truck as a regular Ford, not a Shelby. To add insult to injury, the warranty isn't even transferable beyond the original owner! When I confronted Automaxx about these issues, they met me with a barrage of lies and blatant disrespect. They fabricated stories to avoid covering any service costs and even resorted to yelling and swearing within earshot, clearly unconcerned with my presence or complaint. Their entire demeanor demonstrated a complete disregard for me as a customer, a stark contrast to the charming facade they put on during the sale. Automaxx's business practices are deplorable. They lure you in with false promises and then treat you like garbage once the deal is done. I strongly advise anyone considering doing business with them to steer clear. This level of dishonesty and disregard for customer satisfaction is unacceptable, and I will be reporting their unethical conduct to the appropriate authorities.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Classy, clean and well reun dealership.
Classy, clean and well reun dealership. Would go there and do business with them again. In particular, Mike Menane is class personified. From beginning to end he was clear, patient, ask questions and make sure I got the vehicle I wanted sparkling and ready to go. I will definitely work with Mike again and refer people his way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike and frank were amazing to deal with.
Mike and frank were amazing to deal with.will definitely buy another vehicle from them in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike did an amazing job to get the deal done.
Mike did an amazing job to get the deal done. Very accommodating to ensure I was happy. He's working on getting a second key fob.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike is very good to deal with and got me into a vehicle
Mike is very good to deal with and got me into a vehicle and got what I wanted for payments also 👍👍👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
i had a great experience with alex and matt!
i had a great experience with alex and matt! they were the kindest people to deal with and very knowledgeable. if you’re ever in the market or know someone who is looking for a vehicle go see alex and matt! they’ll be the best to help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt and Alex are fantastic I would recommend dealing
Matt and Alex are fantastic I would recommend dealing with them. Would highly recommend Auto Max.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alex never gave up even when I thought it was hopeless.
Alex never gave up even when I thought it was hopeless. I am so grateful for the help. My go to Place for help. Thanks so much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a really great experience with this dealership!
I had a really great experience with this dealership! My dealer Alex got me exactly what I wanted, he was very efficient, he listened to what I was requesting and made sure he worked with me to get it. I was breathing down his neck a bit because I needed a vehicle asap and he never once got annoyed or impatient with me even though I’m sure I was being a bit annoying and rushing him. Also, after I signed the paperwork he was still attentive and checking in with me to answer my questions and make sure I was happy with everything. The other people at the dealership were great as well including the finance manager Matt.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car