Reviews
Write a reviewThis place is xxxx
No I would not recommend this dealership if I could leave zero stars I would!! They had my boyfriend and I come there just to beat us around all day it was the managers fault the big boss was out for the day and the manager Tristen presented himself and the company very poorly and wasted our time just to keep changing their prices and changing the companies word and the actual bosses word. This dealer is xxxxty asf and talk about sky high interest rates and they don’t mind selling cars that are broken they will rig it to be fine for a test drive and it will break shortly after. They don’t care about screwing ppl over as long as they get as much money in their pockets as possible!!! Stay blessed guys and avoid this place to all measures it’s a joke!!!
This place is xxxx
No I would not recommend this dealership if I could leave zero stars I would!! They had my boyfriend and I come there just to beat us around all day it was the managers fault the big boss was out for the day and the manager Tristen presented himself and the company very poorly and wasted our time just to keep changing their prices and changing the companies word and the actual bosses word. This dealer is xxxxty asf and talk about sky high interest rates and they don’t mind selling cars that are broken they will rig it to be fine for a test drive and it will break shortly after. They don’t care about screwing ppl over as long as they get as much money in their pockets as possible!!! Stay blessed guys and avoid this place to all measures it’s a joke!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Irresponsible dealer! Do not believe them!
Here's the thing, 2 months after buying the car, they recalled and sent my car to fix the catalytic converter as agreed before buying the car. While the catalytic converters were repaired, they destroyed the car's electronic systems. The window glass buttons, the center control screen and the trunk door all appeared abnormal after the car was repaired. These systems were absolutely normal until they repaired the car. Later they even punctured my tire. But they refused to take responsibility for the problems they caused, and told me that a car at this price was just a means of transportation, told me not to expect too much, and that the car was old and they couldn't help it. They are so arrogant. This is nonsense, you give them a functioning car for two weeks, and they return you a problem car, but they say it has nothing to do with them. Firstly they didn't inform about any risk of repairing the car, secondly they refused to take responsibility for my loss. The manager/owner is a total sucker, don't buy a car here. Totally an irresponsible dealer.
Irresponsible dealer! Do not believe them!
Here's the thing, 2 months after buying the car, they recalled and sent my car to fix the catalytic converter as agreed before buying the car. While the catalytic converters were repaired, they destroyed the car's electronic systems. The window glass buttons, the center control screen and the trunk door all appeared abnormal after the car was repaired. These systems were absolutely normal until they repaired the car. Later they even punctured my tire. But they refused to take responsibility for the problems they caused, and told me that a car at this price was just a means of transportation, told me not to expect too much, and that the car was old and they couldn't help it. They are so arrogant. This is nonsense, you give them a functioning car for two weeks, and they return you a problem car, but they say it has nothing to do with them. Firstly they didn't inform about any risk of repairing the car, secondly they refused to take responsibility for my loss. The manager/owner is a total sucker, don't buy a car here. Totally an irresponsible dealer.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Video Walkaround
Out of state buyer here. I had spoke with David in the past few days. He provide video walkaround on every car I had inquired with, and that’s why I traveled hundreds of miles here to Indiana and made my purchase.
Video Walkaround
Out of state buyer here. I had spoke with David in the past few days. He provide video walkaround on every car I had inquired with, and that’s why I traveled hundreds of miles here to Indiana and made my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly people
This is the first time ever in my life that I have the feeling of being treated like a boss in an auto dealership. Ended up buying a 2014 BMW 4 series coupe with Bo.
Friendly people
This is the first time ever in my life that I have the feeling of being treated like a boss in an auto dealership. Ended up buying a 2014 BMW 4 series coupe with Bo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional services
I bought a 2017 Mercedes Benz GLA 250 from CAC, the sales manager Bo was super helpful to our family during the car selection process.
Exceptional services
I bought a 2017 Mercedes Benz GLA 250 from CAC, the sales manager Bo was super helpful to our family during the car selection process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experiences
Just bought a 2015 range rover evoque from Frank at CAC Bloomington dealership. They had been so helpful to us, and I will definitely recommend this place to everyone.
Great buying experiences
Just bought a 2015 range rover evoque from Frank at CAC Bloomington dealership. They had been so helpful to us, and I will definitely recommend this place to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vehicle inquiry status through Cars. Com
Sent an inquiry about maintenance status for a 2015 Porsche Panamera by a message sent through cars. com. Either the request was not delivered, rot received or not responded to. No way to tell I'd cars. com or CAC Group failed.
Vehicle inquiry status through Cars. Com
Sent an inquiry about maintenance status for a 2015 Porsche Panamera by a message sent through cars. com. Either the request was not delivered, rot received or not responded to. No way to tell I'd cars. com or CAC Group failed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best luxury car dealer in town
I recently purchased a 2015 BMW M4 (this is actually the third car that I bought from here!) , Nico had been very helpful to us, and the loan process is quite convenient.
Best luxury car dealer in town
I recently purchased a 2015 BMW M4 (this is actually the third car that I bought from here!) , Nico had been very helpful to us, and the loan process is quite convenient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing inventories, friendly people
Bought my father his dream car for his 75th birthday (a 2017 Dodge Challenger R/T). Simple and fast loan approval process. Highly recommended, no questions!
Amazing inventories, friendly people
Bought my father his dream car for his 75th birthday (a 2017 Dodge Challenger R/T). Simple and fast loan approval process. Highly recommended, no questions!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Avoid this dealer at all costs.
Buyer beware!! Do not but a car from CAC Auto Group under any circumstances. I was scammed by these people twice. In August of 2020, I purchased a 2016 Mercedes AMG GTS from these people. I was told the car was perfect condition. Upon arrival, the car had a cracked windshield, damaged wheels and scratches all over. The owner apologized and said he would make it up to me on the next car her purchased. In December against my better judgment I purchased a 2015 McLaren 650 S. I specifically asked the owner if there was any damage on the McLaren. He informed me that the wheels had curb rash and scratch on the bumper. After that, we agreed on price and put an addendum to the contract that CAC would be responsible for any damage not disclosed other than the wheels and bumper. When the car arrived, there were several problems. The underside of the front bumper was severely damaged, both keys which cost a $1000.00 each do not work, the brake duct cooling line was cracked, there is various scratches on the body of the car. When I confronted the owner at CAC he first tried blaming it on the shipping company, he said if the shipping company did not document it he could not pay for the damage. Guess what? The shipping company documented all of the damage. When I presented bill of Laden to him showing damage was there when the car left the lot he still refused to take care of it. The owners of this company Erkang Zhou and Richard Sun are scammers. Stay away at all costs. I have pictures documenting everything and will now take legal action.
Avoid this dealer at all costs.
Buyer beware!! Do not but a car from CAC Auto Group under any circumstances. I was scammed by these people twice. In August of 2020, I purchased a 2016 Mercedes AMG GTS from these people. I was told the car was perfect condition. Upon arrival, the car had a cracked windshield, damaged wheels and scratches all over. The owner apologized and said he would make it up to me on the next car her purchased. In December against my better judgment I purchased a 2015 McLaren 650 S. I specifically asked the owner if there was any damage on the McLaren. He informed me that the wheels had curb rash and scratch on the bumper. After that, we agreed on price and put an addendum to the contract that CAC would be responsible for any damage not disclosed other than the wheels and bumper. When the car arrived, there were several problems. The underside of the front bumper was severely damaged, both keys which cost a $1000.00 each do not work, the brake duct cooling line was cracked, there is various scratches on the body of the car. When I confronted the owner at CAC he first tried blaming it on the shipping company, he said if the shipping company did not document it he could not pay for the damage. Guess what? The shipping company documented all of the damage. When I presented bill of Laden to him showing damage was there when the car left the lot he still refused to take care of it. The owners of this company Erkang Zhou and Richard Sun are scammers. Stay away at all costs. I have pictures documenting everything and will now take legal action.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase