Carlock Chrysler Dodge Jeep Ram of Tuscaloosa

3.6 out of 5 3.6
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

Carlock Chrysler Dodge Jeep Ram of Tuscaloosa Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2020

Carlock Automotive Group in Tuscaloosa, AL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form.

"Welcome to Carlock Chrysler Dodge Jeep Ram of Tuscaloosa"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.6 out of 5 3.6
25 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    February 24, 2021

    Very Fast service and great people to work with. They called as soon as jeep was finished. The only place we have our jeeps serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 5, 2021

    Ain’t worth the time to explain. If you have a choice go somewhere else. Notice most reviews are one star. That should speak for itself

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 14, 2017

    Great experience at Carlock! Go to Jason! He is great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2021

    Fast service. Had car serviced and a few small things checked out. Good experience. Will use dealer in future. Thank you for being so professional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2021

    Tiffany and Rob were extremely caring and helpful to our needs. I will always chose this dealership to do business . Thank you Carlock for a great buying... experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2021

    Love everyone who works so hard to get you the car you want. Thank you sooo much we will be back when we need another Cherokee just love it I have bought... 3 cars from them and the never disappoint

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 25, 2021

    If I could leave 0 stars I would. Worst customer service I have experienced in my life. The service depth here needs to close its doors and do people a... favor.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 20, 2020

    Charged $305 to install $28 thermostat, plus it took 6 hours because they didn’t even have the gasket. Screwed a stranded out of towner. Bad experience.

    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 30, 2020

    Got the oil changed on my 2019 Dodge Challenger for the first time. they got me right in, service done right away. I was completely satisfied until....... the guy pulled my car out and gassed it so hard the traction control activated. The lack of respect for my vehicle was apparent. Makes me wonder how they would treat my car if I wasn’t looking.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 25, 2020

    Horrible service don’t fix your car there replace my transmission after that had other problem related to transmission job for 3 weeks truck there couldn’t... given a single diagnostic the service guy in charge Collin couldn’t give me a call to keep me updated and my is a work truck so I had to rent a truck all these 3 week and they still didn’t solve my the problem 3 times I went there nobody was working in my truck so I have to take to real mechanic because the mechanics in there couldn’t solve the problems

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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