Reviews
Excellent, friendly service 🐕🦺.
Excellent, friendly service 🐕🦺. Thorough. Great waiting room (even Coke Zero. Went over problems that need to be fixed. The dog icon? Service advisor has same name as my dog.
Excellent, friendly service 🐕🦺.
Excellent, friendly service 🐕🦺. Thorough. Great waiting room (even Coke Zero. Went over problems that need to be fixed. The dog icon? Service advisor has same name as my dog.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We bought our truck at Thorton and have had nothing but
We bought our truck at Thorton and have had nothing but great experiences. Starting with the sales department to the service department. Everyone is very professional and always keep you informed of what is happening while in service. I have been in the business for over 40 years so it was a little hard for me to.take the truck for.service but everyone makes it easy to handle. Mike.
We bought our truck at Thorton and have had nothing but
We bought our truck at Thorton and have had nothing but great experiences. Starting with the sales department to the service department. Everyone is very professional and always keep you informed of what is happening while in service. I have been in the business for over 40 years so it was a little hard for me to.take the truck for.service but everyone makes it easy to handle. Mike.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The Thornton Jeep dealership is amazing.
The Thornton Jeep dealership is amazing. The service department is even more amazing and the reason we keep returning. Our care care specialist Hunter is absolutely wonderful and a joy to work with. He takes such good care of us and our vehicles and makes us feel special.
The Thornton Jeep dealership is amazing.
The Thornton Jeep dealership is amazing. The service department is even more amazing and the reason we keep returning. Our care care specialist Hunter is absolutely wonderful and a joy to work with. He takes such good care of us and our vehicles and makes us feel special.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had my 2013 Jeep Rubicon serviced to replace the
I had my 2013 Jeep Rubicon serviced to replace the thermostat. I was extremely pleased with the result and the correspondence during the process.
I had my 2013 Jeep Rubicon serviced to replace the
I had my 2013 Jeep Rubicon serviced to replace the thermostat. I was extremely pleased with the result and the correspondence during the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very professional employees, top to bottom.
Very professional employees, top to bottom. I have dealt with sales, parts and service here many times, including upper management, and they were all polite, professional and worked to meet all of my needs!
Very professional employees, top to bottom.
Very professional employees, top to bottom. I have dealt with sales, parts and service here many times, including upper management, and they were all polite, professional and worked to meet all of my needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a very pleasant and professional experience at
I had a very pleasant and professional experience at Thornton CDJR in Red Lion. The sales representative Bruce and manager Kenny were great to work with and went the extra mile to ensure we had a fair deal. The Finance Manager Jake was the best that I have ever dealt with.
I had a very pleasant and professional experience at
I had a very pleasant and professional experience at Thornton CDJR in Red Lion. The sales representative Bruce and manager Kenny were great to work with and went the extra mile to ensure we had a fair deal. The Finance Manager Jake was the best that I have ever dealt with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just bought a 2025 Ram 1500 Laramie from Thornton, and
Just bought a 2025 Ram 1500 Laramie from Thornton, and Greg Chronister was the salesman. Great experience with the entire team, very professional, courteous, and all took their time to walk through details of any question I had. Greg was awesome and highly recommend him and this dealership…
Just bought a 2025 Ram 1500 Laramie from Thornton, and
Just bought a 2025 Ram 1500 Laramie from Thornton, and Greg Chronister was the salesman. Great experience with the entire team, very professional, courteous, and all took their time to walk through details of any question I had. Greg was awesome and highly recommend him and this dealership…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I inquired about a used SUV, when I heard back the next
I inquired about a used SUV, when I heard back the next day I asked more questions, when I heard back later it was already sold.
I inquired about a used SUV, when I heard back the next
I inquired about a used SUV, when I heard back the next day I asked more questions, when I heard back later it was already sold.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Me and my fiance bought a 2012 Jeep Grand Cherokee
Me and my fiance bought a 2012 Jeep Grand Cherokee here. The ad said the jeep had an automatic car starter, so as we were trying to figure out how to use it, we noticed it didn't have one so we called they said we could buy one if we want it but but that all they could do. Not only didn't it not have a car start but the radio didn't work. They wouldn't fix it. Said we have to pay for it to get it fixed. We have taken this jeep back numerous times, so we noticed it was burning oil jeep didnr even have 100k on it so we got the oil changed, and with in a month, it was bone dry. We took it back to change us $108 for some kind of oil test. we had to bring it back at 500 miles. The man explaining the tesr to me says if it's not burn iok at 500 mile, don't worry about bringing it back. Well, a thousand miles later, and it's bone dry. We had to take it back. This jeep has been nothing but trouble. They didn't stand by what the Advertised. I will never buy anything from Thornton. They lied about that thr jeep has wouldn't fix what was brbroken. I'd give the minus stars if I could. This place is a joke. Mr. Hawksworth so instead of making this right you try and discredit the person writing the review by saying there no records of me purchasing a vehicle. Well at the beginning of the review I said me and my fiance bought a 2012 jeep my name may not be on the title but if you ask your service guy they know who I am. Again. I wouldn't buy a vehicle from Thornton. The jeep that we go was not the jeep you Advertised. Regardless. Update 10/24/2024 Took the jeep in for the them to look at . They check the oil level had to drive the jeep 500 mile so they could run there test. So when we took it back the 3rd the level was low and they told us we need to replace the pvc value. They sale us a piece of s#*r jeep then want us to come out of our own pocket to pay them to fit it. The general manager was suppose to get in contact with us but that never happen. Don't buy from Thornton they don't stand behind what they sale. They sold us a vehicle that they Advertised had all these Bells and whistle. Is didn't. They don't keep there word. I will never buy another vehicle feom them nor woild or will I Recommend anybody else doing it
Me and my fiance bought a 2012 Jeep Grand Cherokee
Me and my fiance bought a 2012 Jeep Grand Cherokee here. The ad said the jeep had an automatic car starter, so as we were trying to figure out how to use it, we noticed it didn't have one so we called they said we could buy one if we want it but but that all they could do. Not only didn't it not have a car start but the radio didn't work. They wouldn't fix it. Said we have to pay for it to get it fixed. We have taken this jeep back numerous times, so we noticed it was burning oil jeep didnr even have 100k on it so we got the oil changed, and with in a month, it was bone dry. We took it back to change us $108 for some kind of oil test. we had to bring it back at 500 miles. The man explaining the tesr to me says if it's not burn iok at 500 mile, don't worry about bringing it back. Well, a thousand miles later, and it's bone dry. We had to take it back. This jeep has been nothing but trouble. They didn't stand by what the Advertised. I will never buy anything from Thornton. They lied about that thr jeep has wouldn't fix what was brbroken. I'd give the minus stars if I could. This place is a joke. Mr. Hawksworth so instead of making this right you try and discredit the person writing the review by saying there no records of me purchasing a vehicle. Well at the beginning of the review I said me and my fiance bought a 2012 jeep my name may not be on the title but if you ask your service guy they know who I am. Again. I wouldn't buy a vehicle from Thornton. The jeep that we go was not the jeep you Advertised. Regardless. Update 10/24/2024 Took the jeep in for the them to look at . They check the oil level had to drive the jeep 500 mile so they could run there test. So when we took it back the 3rd the level was low and they told us we need to replace the pvc value. They sale us a piece of s#*r jeep then want us to come out of our own pocket to pay them to fit it. The general manager was suppose to get in contact with us but that never happen. Don't buy from Thornton they don't stand behind what they sale. They sold us a vehicle that they Advertised had all these Bells and whistle. Is didn't. They don't keep there word. I will never buy another vehicle feom them nor woild or will I Recommend anybody else doing it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
A while back i was considering buying a new jeep.
A while back i was considering buying a new jeep..Called Thornton Chrysler Jeep.. Spoke with a salesman...i had already done my homework on line. I asked him if I could special order a Renegade with s tan interior. at first he said sure..... special order not a problem.. Wanting me to be happy...I asked him to return my call as soon as he came up with a price...A few days later he called me back..gave me a price..I SPECIFICALLY ASKED HIM ABOUT THE SPECIAL ORDERED INTERIOR..HE SAID ABSOLUTELY..THEYLL TAKE CARE OF EVERTHING..Ok..He called me back about 1 week later wanting to know when I would be coming in with my Down Payment..I inquired ..AS SOON AS YOU PUT IN WRITING THAT THEJEEP WOULD COME FROM THE FACTORY WITH A TAN INTERIOR...... THE CONVERSATION WENT SOUTH..STATED THAT AFTER I NEW JEEEP ARRIVED THEY WOULD BE TAKING IT TO A LOCAL SHOP...TO HAVE THE COLOR CHANGED TO TAN..I ASKED HIM JUST HOW THAT WOULD BE DONE..HE STATED THAT THEYRE VERY GOOD..I ASKED FOR THEIR NAME.HE SAID THEY'RE LOCAL..BUT COULDN'T REMEMBER THEIR NAME...SO I SAID I THOUGHT THAT I WAS GOING TO COME FROM THE FACTORY ALREADY OM TAN..HE SAID NO I MUST HAVE MISTAKEN WHAT HE SAID..I TOLD HIM I HAD HIM ON SPEAKER WITH MY BEST FRIEND LISTENING...WHO CONFIRMED WHAT ISAID...MY FRIEND GOT ON THE PHONE WITH HIM...HE DENIED IT...SOOOOO I DID MY HOMEWORK..CALLED ALL THE UPHOLSTERY SHOPS IN YORK .. NOT MANY...THE ONE GUY I SPOKE TO I KNOW PERSONALLY. SAID YEAH ISOME OF THE PARTS CAN BE DYED OR SPRAYED TO A DIFFERENT COLOR...HOWEVER..NO GAURANTEE..BECAUSE IT WONT HOLD UP..IT'LL CRACK AND PEEL..THEN CAME THE REVEAL..HE ASKED ME IF I WAS GETTING THE JEEP FROM THORNTON. I ASKED HIM HOW HE KNEW.. HE SAID BECAUSE. THEY HAD SENT A FEW PEOPLE OVER TO HIM WITH THIS REQUEST..AFTER HE TOLD THEM HE COULDN'T GAURANTEE THE WORK..THEY LEFT CURSING THORNTON.. THAT WAS I NEEDED TO HEAR... HE CALLED ME AFEW MORE TIMES..I REFUSED TO CALL HI. BACK...I DID HOWEVER REACH OUT TO UPPER MANAGEMENT..WHO QUICKLY STATED.."HES NO LONGER WORKING FOR US". IM GLAD I DIDNT BUY A JEEP FROM THEM..IN MY OPINION THESE PEOPLE ARE NOT TRUSTWORTHY...ANY THING TONMAKE A SALE. ..THE SALESMAN DIDN'T WANT TO PUT ANY PROMISES IN WRITING...JUST GRAB THE MONEY.. I WOULDN'T BUY A PACK OF GUM FROM THESE PEOPLE...I'VE GIVEN THEM THE BENEFIT OF THE DOUBT FOR THE LAST TIME
A while back i was considering buying a new jeep.
A while back i was considering buying a new jeep..Called Thornton Chrysler Jeep.. Spoke with a salesman...i had already done my homework on line. I asked him if I could special order a Renegade with s tan interior. at first he said sure..... special order not a problem.. Wanting me to be happy...I asked him to return my call as soon as he came up with a price...A few days later he called me back..gave me a price..I SPECIFICALLY ASKED HIM ABOUT THE SPECIAL ORDERED INTERIOR..HE SAID ABSOLUTELY..THEYLL TAKE CARE OF EVERTHING..Ok..He called me back about 1 week later wanting to know when I would be coming in with my Down Payment..I inquired ..AS SOON AS YOU PUT IN WRITING THAT THEJEEP WOULD COME FROM THE FACTORY WITH A TAN INTERIOR...... THE CONVERSATION WENT SOUTH..STATED THAT AFTER I NEW JEEEP ARRIVED THEY WOULD BE TAKING IT TO A LOCAL SHOP...TO HAVE THE COLOR CHANGED TO TAN..I ASKED HIM JUST HOW THAT WOULD BE DONE..HE STATED THAT THEYRE VERY GOOD..I ASKED FOR THEIR NAME.HE SAID THEY'RE LOCAL..BUT COULDN'T REMEMBER THEIR NAME...SO I SAID I THOUGHT THAT I WAS GOING TO COME FROM THE FACTORY ALREADY OM TAN..HE SAID NO I MUST HAVE MISTAKEN WHAT HE SAID..I TOLD HIM I HAD HIM ON SPEAKER WITH MY BEST FRIEND LISTENING...WHO CONFIRMED WHAT ISAID...MY FRIEND GOT ON THE PHONE WITH HIM...HE DENIED IT...SOOOOO I DID MY HOMEWORK..CALLED ALL THE UPHOLSTERY SHOPS IN YORK .. NOT MANY...THE ONE GUY I SPOKE TO I KNOW PERSONALLY. SAID YEAH ISOME OF THE PARTS CAN BE DYED OR SPRAYED TO A DIFFERENT COLOR...HOWEVER..NO GAURANTEE..BECAUSE IT WONT HOLD UP..IT'LL CRACK AND PEEL..THEN CAME THE REVEAL..HE ASKED ME IF I WAS GETTING THE JEEP FROM THORNTON. I ASKED HIM HOW HE KNEW.. HE SAID BECAUSE. THEY HAD SENT A FEW PEOPLE OVER TO HIM WITH THIS REQUEST..AFTER HE TOLD THEM HE COULDN'T GAURANTEE THE WORK..THEY LEFT CURSING THORNTON.. THAT WAS I NEEDED TO HEAR... HE CALLED ME AFEW MORE TIMES..I REFUSED TO CALL HI. BACK...I DID HOWEVER REACH OUT TO UPPER MANAGEMENT..WHO QUICKLY STATED.."HES NO LONGER WORKING FOR US". IM GLAD I DIDNT BUY A JEEP FROM THEM..IN MY OPINION THESE PEOPLE ARE NOT TRUSTWORTHY...ANY THING TONMAKE A SALE. ..THE SALESMAN DIDN'T WANT TO PUT ANY PROMISES IN WRITING...JUST GRAB THE MONEY.. I WOULDN'T BUY A PACK OF GUM FROM THESE PEOPLE...I'VE GIVEN THEM THE BENEFIT OF THE DOUBT FOR THE LAST TIME
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase