[{"id":491840,"firstName":"Bob","lastName":"Lindsey","titleText":"Sales","emailTxt":"bob@svgmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27614,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":491837,"firstName":"Tom","lastName":"Dobson","titleText":"Sales","emailTxt":"tom@svgmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27614,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":491844,"firstName":"Colin","lastName":"Shingleton","titleText":"Sales","emailTxt":"colin@svgmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27614,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":491838,"personPtyId":39471314,"firstName":"Craig","lastName":"Rathbun","titleText":"Sales","emailTxt":"craig@svgmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27614,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":494261,"personPtyId":39121164,"firstName":"Jeff","lastName":"Van Gorder","titleText":"General Sales Manager","emailTxt":"jeff@svgmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27614,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":513480,"personPtyId":41117629,"firstName":"Mitchell","lastName":"Gadd","titleText":"Director of Fixed Operations","emailTxt":"mitchell@svgmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27614,"certifiedEmployee":false,"deptDscrp":"Management"}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:30 PM

SVG Urbana Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

9:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2017

At SVG Urbana, LLC , our entire team works together to provide you with the ultimate Chevrolet, Buick, GMC shopping expe

...

rience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again.

"Superior Value Guarantee!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
25 lifetime reviews. Includes reviews of SVG Urbana from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 27, 2018

    SVG Urbana salesman Jack, has got to be the best salesman I have ever dealt with. I looked for weeks for a good used S-10 with low miles and in good shape... and he found me one. He met my price and made sure it was in very very good condition. He's honest, caring, friendly and treated me like I was family. He said he wouldn't put me in something he wouldn't drive. He test drove it with me to make sure I was satisfied with this truck. He is the best. He surely adds a plus to SVG dealership. Thank you Jack so very much,. I just love my (Black Beauty) . I will definitely tell people about your dealership. It was worth my 2 hour drive and I would do it again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2018

    Great customer service and really try to do everything they can on getting you into a new or used vehicle great dealership and would Recommend to a friend

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 17, 2018

    Alex, and everyone there were super nice and very helpful. They worked very hard to get you what you want. Very pleased and would tell people to go there.... Thank u all very much!¿

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2018

    We was so please with great caring, and time explaining everything to us. Our Saleman Jack Emrick , he was so caring truly went above to help us. He treated... me with the up most respect DID NOT try to snowball a sale. I will come back again to buy a vehicle from SVG!!!!! Best of Luck to the dealership. Big Thank You,Jack Emrick!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    November 5, 2018

    Salesperson was very knowledgeable and helpful. Too pushy on the extended service contract at sales and finance. Error was made on the finance contract... and it had to be redone at a later date. Car prep for delivery to buyer was poor for interior and exterior of car. Most everyone there is very friendly and courteous. Got a good deal on the car.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 12, 2018

    I will definitely recommend to my friends this place and from now on this going to be our dealership family we had the best deal for my husband Benz convertible...

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Lindsey

    Sales

    NOT RATED

  • 5.0 out of 5
    October 3, 2018

    Thank you to Tonya for all your help with the purchase of my 2015 Tacoma. She was friendly polite and worked hard to get me out the door in a timely manner.... All the staff was very friendly in this store . I will enjoy my truck for a very long time Z

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Lindsey

    Sales

    NOT RATED

  • 5.0 out of 5
    August 25, 2018

    We drove up to buy a used car - they prepped everything before we arrived to save us time, the accounting/financial person got us in and out very quickly... and didn't waste our time. Salesman, Brandon, treated us really like gold and the manager shook our hand and thanked us for our business. We highly recommend SVG! (8-24-18)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 22, 2018

    I found the exact car I was looking for here via on-line search. I contacted this dealer, asked three very basic and simple questions about the car (of... which they answered two), and asked MULTIPLE TIMES over two days to put a deposit on the car so I could come and get it as I was an out of town buyer. After making arrangements to fly up to pick the vehicle up, these unscrupulous people informed me they went ahead and sold the car to someone else. If you enjoy giving your business and trust to people that don't have the slightest amount of integrity, principles or ethics, this is your place.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 10, 2018

    After waiting there for over 2 hours with our hopes up high due to the people there telling us the financing was the easy part and it would be no problem.... Have good jobs, on time car payments, just not the greatest credit score. We were told that they couldn't do anything today. So they lied, your credit score does matter. They are not here to help anybody or good people, don't waste your time like we did. Will not be referring anybody else here. One upset and disappointed customer here!!!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Dobson

    Sales

    NOT RATED

View More Reviews

SVG Urbana

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.