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Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 9:00 AM - 12:00 PM

SVG Urbana Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

9:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2017

At SVG Urbana, LLC , our entire team works together to provide you with the ultimate Chevrolet, Buick, GMC shopping expe

...

rience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again.

"Superior Value Guarantee!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
20 lifetime reviews. Includes reviews of SVG Urbana from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 3, 2018

    Thank you to Tonya for all your help with the purchase of my 2015 Tacoma. She was friendly polite and worked hard to get me out the door in a timely manner.... All the staff was very friendly in this store . I will enjoy my truck for a very long time Z

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Lindsey

    Sales

    NOT RATED

  • 5.0 out of 5
    August 25, 2018

    We drove up to buy a used car - they prepped everything before we arrived to save us time, the accounting/financial person got us in and out very quickly... and didn't waste our time. Salesman, Brandon, treated us really like gold and the manager shook our hand and thanked us for our business. We highly recommend SVG! (8-24-18)

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandon Myers

    Sales Manager

    NOT RATED

  • February 17, 2018

    Alex, and everyone there were super nice and very helpful. They worked very hard to get you what you want. Very pleased and would tell people to go there.... Thank u all very much!¿

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 22, 2018

    I found the exact car I was looking for here via on-line search. I contacted this dealer, asked three very basic and simple questions about the car (of... which they answered two), and asked MULTIPLE TIMES over two days to put a deposit on the car so I could come and get it as I was an out of town buyer. After making arrangements to fly up to pick the vehicle up, these unscrupulous people informed me they went ahead and sold the car to someone else. If you enjoy giving your business and trust to people that don't have the slightest amount of integrity, principles or ethics, this is your place.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.3 out of 5
    May 10, 2018

    After waiting there for over 2 hours with our hopes up high due to the people there telling us the financing was the easy part and it would be no problem.... Have good jobs, on time car payments, just not the greatest credit score. We were told that they couldn't do anything today. So they lied, your credit score does matter. They are not here to help anybody or good people, don't waste your time like we did. Will not be referring anybody else here. One upset and disappointed customer here!!!

    2.0 out of 5
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    Not Applicable
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    1.0 out of 5
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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Dobson

    Sales

    NOT RATED

  • 5.0 out of 5
    May 3, 2018

    We came to SVG Urbana for a car for my college age daughter. We found the car online, made a call and connected with Tammy B. She did everything over the... phone and even went outside to offer a “smell test” to make sure it was a smoke free car. When we arrived on Monday, she had a the car all ready for a test drive complete with a sign in the window with my daughter’s name on it. It was just a first rate experience through and through. Our interactions with Jeff the GM, Tammy in Sales and Mario in Finance were simply amazing! We live in Cincinnati and will make the trip to SVG again for our car buying needs. Thanks to everyone at SVG for making my daughter’s first car buying experience so perfect!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeff Van Gorder

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    April 26, 2018

    Everything was done with great time management. I am a very happy customer!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2018

    We have purchased new vehicles from salesman Bob Lindsey for years. He will make sure you get the car you want. He will explain all of the features and... if you forget how to work a feature, you can call him or come back in, and Bob will show you again. We always tell everyone to buy from SVG.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 19, 2018

    After the wonderful value and customer care that SVG gave my daughter, I gave SVG a look. Just went in to "kick tires" and see what they were all about.... Once Gary and Jeff patiently answer all my questions and gave me an excellent quote and service on a new vehicle, I could not find a reason not to trade and deal with them. Walking in I had no intention to change dealer and brands. Walking out, I am convinced; Superior Value and service is Guaranteed. The SVG Urbana team did everything they could to insure we were satisfied with the best vehicle and price. Thanks again SVG.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 19, 2018

    Great experience and was able to get the price I wanted! I worked with Tami who was great and was very helpful with everything! I would highly recommend

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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