Japanese Auto Sales

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 15, 2019

    After having several questionable experiences while looking for a reliable used vehicle, Japanese Auto Sales restored my faith. The patients and true... understanding of the salesman made my experience so nice. I love my new car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2019

    I showed up at Japanese Auto Sales looking for a used car. The inventory was fantastic and their salesman Jose' was a joy to work with. The finance team... had me in and out quickly (within a couple of hours). The staff was friendly and honest. I will be referring friends and family in the future! :-)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 15, 2018

    BUYERS BEWARE....NOT A REPUTABLE BUSINESS AT ALL!!!! Don't make the same mistake I did by even walking into Japanese Auto Sales In Portland. They lack... ethics business practices, and they say anything to sell a car. Once they make a sale, their customers are treated horribly! From paperwork not turned in so you can get license plates back before temps expire. To they claim "they are connected to an auto repair shop that checks out all the vehicles before they go on the car lot" which is sad if even true. The car I bought should have never allowed on the road and my life endangered by the piece together parts along with the fact they had to have known if they check out the vehicle as they claim. From all mismatched tires to one directional tire mounted backward and brake pads below safety. From the severe complications of multiple failures in the engine, such as drive belt excessively cracked, and the intake hose being held together with duct tape too many more complications leading to needing a complete engine replacement and new turbo. Due to all these factors it would not pass admission control system and should have never been sold. I found all of this out plus more when taking it in for a simple oil change and that there is no way this could have happened during the not even the two months of owning this car. It needs way more work done than the car is worth. They took advantage of a lady buying a car. When I went in to try to work with them and took in the documentation, I was met with a hostile, non-ethnic, attitude of "oooh well, you bought it as AS -IS, and you stuck with it now get off my property." Clarity on what you can expect if you buy a vehicle from Japanese Auto Sales In Portland.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?