Carpro Auto Sales

Let me start by saying I rarely write reviews. If you are someone who rarely reads them or follows them you may want to start now! This has to be the absolute worst experience that I've ever had dealing with cars. I spent a total of $17,000 on two vehicles. Both of these vehicles should never have been sold as they are. The dealership knew my situation and not only did they lie and mislead me, but they overcharged me and sold me junk. I now have a minivan and SUV that have to go into the shop. I am undergoing treatment for breast cancer and my daughter just had a new baby and all I wanted was reliable and safe transportation for the two of us. She was rear-ended by a drunk driver a little over a year ago and needed a larger vehicle to feel safe. Sometimes my treatments are very uncomfortable and I just wanted something comfortable and safe. These people prey on innocent consumers to make a buck. The only thing that I can look forward to is knowing that karma always comes through and pays people for the good and the bad that they do and that these people will be dealt with in that regard. I know they sleep well at night because they have no conscience but hopefully karma won't let me down as she never does! Whatever you do do not purchase a vehicle from car pros and be leery of other " dealers " that associate with them. I came to deal with them through a marketplace ad on Facebook from a gentleman who now states he has no association with them and just started selling cars a week ago. I started talking to that gentleman over a month ago. It's just ridiculous to me that in this day and age and all the struggles that people are going through that I allow myself to become a victim of these disgusting predators. I pray that you all never have the displeasure of dealing with them. I was swayed and made to feel some comfort because of the 90-day drive-train warranty that they offer through a third party, but today I was informed that they don't cover pre-existing issues. This makes no sense to me and I don't understand how this is a warranty on a used vehicle but don't be fooled because it does not help with the issues that they let the cars roll off the lot with. I actually am in the second vehicle that I have the first I brought back within 2 days because you are allowed to bring them back in 3 days but there is no refund only exchanges because all of their vehicles are crap. Feel no comfort with the exchange program because you're only exchanging one piece of junk for another!! So on top of my $17,000 purchase I now have a couple thousand dollars more that I have to pay to be able to operate these vehicles safely and not have a junkyard come and pick them up out of my driveway. It's a shame that I have no recourse and that all the people that have purchased vehicles from them have no recourse. I am sure you that these five star reviews are either fakes or flukes because I mean I guess sometimes they could end up with a decent vehicle here and there. I am so disgusted with this whole thing. Mad at myself for falling for it. Hopeful that this review may save the next person from dealing with these awful people. Angry at the whole system for the way that it allowed this to happen to people on a daily basis. But I will sleep well knowing that I was taking advantage of in a time that I relied on someone who supposedly knew about something that I don't know much about. Lesson learned! PLEASE PLEASE PLEASE FIND AN ALTERNATIVE!! DO NOT SHOP HERE!

If I could this dealer negative stars I would. I don’t even know where to begin with the issues. First the vehicle I purchased broke down within an hour of driving off lot, while driving up the high rise the transmission went out and we started to roll backwards. Also I asked the salesman if the vehicle was in any kind of motor crash and stated no and if I didn’t trust him I could apply for a navy federal loan because they give you a carfax report and once they give me the report pull the loan application out. The vehicle are left with the gaslights on so you don’t have enough gas to do a true test drive, the salesmen even knew the gas light was on and he stated we could probably go for a 20 mile test drive. Dealer has only gave me a partial refund and stated could only give me the other half of my refund if the warranty company would cancel the warranty. We’ll come to find out the warranty was never cancelled. I have now cancelled the warranty myself and have not received the rest of my refund. This dealer is not trustworthy nor do they do the proper maintenance or inspections on their vehicles.

I spoke to 2 People on a Saturday about a car. . They said it was raining and you could not take pictures with the top up (convertible) but told me the top was in excellent condition. They also told me you were open from 12-6 on Sunday and that I was to ask for Mike or Eunice. Well I went there around 12:30 on Sunday With cash in hand (drove 1.5 hours from the to get there.). The top was HAND SEWN and mildewed. That is not Excellent condition! On top of that NO ONE WAS THERE! They WERE CLOSED. Ridiculous business etiquette. I will not be returning and will be sure to share my experience with anyone and everyone

Aaron was the first person to help me out and made me feel comfortable from the beginning. Red provided excellent service at the start and he continues to stay in touch. I will definitely recommend Car Pro, and Red, to friends and family.

Red made the experience of buying a car pleasant and stress-free. If I could give a million stars instead of just 5 I would. This man is so much more than a car salesman he is truly one in a million. My husband and I were going through hard times and could not afford an expensive car, but needed a car to provide for our family. Red took the time to listen to what we needed and made it a personal mission to not only get us into a car but to get us into something reliable, safe and within budget. Red made it a personal mission to help my family. He didn't care about the sale, but cared about us as a family in need. Red's compassion and hard work has truly changed our lives and has shown us there are still good people in this world willing to lend a helping hand when it's needed most. We will recommend all our friends to look for a car through him. Thank you for being a good man and for the chance to start changing our lives.

Love the device I will come back Thank you much