Courtesy Volvo Cars of Scottsdale

4.2
(1,228 reviews)
Visit Courtesy Volvo Cars of Scottsdale
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (480) 751-4245 (480) 751-4245
Used (480) 751-1797 (480) 751-1797
Service (480) 751-1692 (480) 751-1692

Inventory

See all 152 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2022.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products and the Courtesy reputation of looking after our customers we look forward to serving the Valley's VOLVO customers.
Family owned and operated since 1955

Service center

Phone number (480) 751-1692

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

View all 68 employees View less employees

Reviews

4.2
(1,228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Volvo Cars of Scottsdale from DealerRater.

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5.0

Outstanding service and support.

Outstanding service and support. Even though I had a Mexican registered car with a unique problem, Terry and the rest at courtesey Volvo were first class. Took the car in at closing. Diagnosed problem quickly and advised me options keeping in touch throughout the process. Couldn’t be happier

5.0

Outstanding service and support.

Outstanding service and support. Even though I had a Mexican registered car with a unique problem, Terry and the rest at courtesey Volvo were first class. Took the car in at closing. Diagnosed problem quickly and advised me options keeping in touch throughout the process. Couldn’t be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Terry and the rest of our team at Courtesy Volvo of Scottsdale were able to provide you with first-class service. We always aim for quick diagnoses and clear communication throughout the process. Thanks for your review!

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5.0

They do a great job and Jud is awesome to work with.

They do a great job and Jud is awesome to work with. I’m very happy with Courtesy Volvo.

5.0

They do a great job and Jud is awesome to work with.

They do a great job and Jud is awesome to work with. I’m very happy with Courtesy Volvo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jesse, thanks so much for sharing your five-star experience with Jud at Courtesy Volvo of Scottsdale! We look forward to assisting you again in the future.

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5.0

Excellent service, nice waiting area, great hours and

Excellent service, nice waiting area, great hours and days! I was delighted they were able to give me an appointment that fit my schedule perfectly. Thanks to Mr Rangel for his help.

5.0

Excellent service, nice waiting area, great hours and

Excellent service, nice waiting area, great hours and days! I was delighted they were able to give me an appointment that fit my schedule perfectly. Thanks to Mr Rangel for his help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that our service and scheduling flexibility at Courtesy Volvo of Scottsdale met your needs! We'll pass along your thanks to Mr. Rangel. Appreciate the review! Jeremy Sarnataro - General Manager - (480) 291-5107

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5.0

Excellent service!

Excellent service! Professional and friendly staff. My experiences have always been exceptional with both service and sales!

5.0

Excellent service!

Excellent service! Professional and friendly staff. My experiences have always been exceptional with both service and sales!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you've had consistently exceptional experiences with our service and sales teams at Courtesy Volvo of Scottsdale. Thanks for the positive review! Jeremy Sarnataro - General Manager - (480) 291-5107

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5.0

We were very pleased with our service and the quality of

We were very pleased with our service and the quality of our loaner, service manager was very good

5.0

We were very pleased with our service and the quality of

We were very pleased with our service and the quality of our loaner, service manager was very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words regarding our service and quality! We appreciate your positive feedback here at Courtesy Volvo of Scottsdale. Have a great rest of your day, Jeremy Sarnataro General Manager (480) 291-5107

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5.0

Awesome people.

Awesome people. Great service. I loved my sales person, Chris Green. Thank you for a fun day.

5.0

Awesome people.

Awesome people. Great service. I loved my sales person, Chris Green. Thank you for a fun day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alexandra, thank you for sharing your kind words about Chris and the team! We appreciate your business, and we hope to see you again at Courtesy Volvo of Scottsdale. - Jeremy Sarnataro - General Manager - (480) 291-5107

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5.0

I love this dealership.

I love this dealership. Rick is my Service Advisor and he is Amazing. The Service is excellent and completed in a timely manner. I recommend them for any of your service needs. Rick also let me know right away about the recall on my vehicle. It was completed on the same service visit.

5.0

I love this dealership.

I love this dealership. Rick is my Service Advisor and he is Amazing. The Service is excellent and completed in a timely manner. I recommend them for any of your service needs. Rick also let me know right away about the recall on my vehicle. It was completed on the same service visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dorothy, it's delightful to know you can count on Rick and the team at Courtesy Volvo of Scottsdale to keep your car running smoothly. We appreciate your recommendation and look forward to serving you for miles to come! Thanks for your support, Jeremy Sarnataro - General Manager - (480) 291-5107

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1.0

ripping off

I found a car here says 33k, i contacted the sales person , i asked him twice if extra fees that i have to pay, he said go ahead and check the buy cash you will see the out the door price, i did and i am seeing now it saying almost 43k,, How the heck 33k car becomes 43k after tax fees ..etc... I totally dont feel safe to buy a car from this dealer, i feel they are trying to rip you off.. so i am going to another dealer which i can feel safe to find my next car.

1.0

ripping off

I found a car here says 33k, i contacted the sales person , i asked him twice if extra fees that i have to pay, he said go ahead and check the buy cash you will see the out the door price, i did and i am seeing now it saying almost 43k,, How the heck 33k car becomes 43k after tax fees ..etc... I totally dont feel safe to buy a car from this dealer, i feel they are trying to rip you off.. so i am going to another dealer which i can feel safe to find my next car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Arif, I'm sorry to read about your experience. It's important that our customers feel confident and comfortable with their purchases, so it's concerning to see we've left the wrong impression. We'd like an opportunity to clarify any confusion regarding pricing and fees - please reach out at your earliest convenience. Thank you, Tim Raspiller - Sales Manager - (480) 291-5117

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5.0

I recently purchased a 2021 Volkswagen Golf Gti from

I recently purchased a 2021 Volkswagen Golf Gti from Martin Esparza and it was one of if not the best experiences I had buying a car. He is an awesome salesman and all around great guy who did whatever he could to help me leave more than satisfied with my experience! Sam also in finance was an amazing guy who helped me out a lot with the process. Could not have asked for a better team to work with!

5.0

I recently purchased a 2021 Volkswagen Golf Gti from

I recently purchased a 2021 Volkswagen Golf Gti from Martin Esparza and it was one of if not the best experiences I had buying a car. He is an awesome salesman and all around great guy who did whatever he could to help me leave more than satisfied with my experience! Sam also in finance was an amazing guy who helped me out a lot with the process. Could not have asked for a better team to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chris, it's fantastic to know that Martin and Sam provided you with such a memorable car buying experience at Courtesy Volvo of Scottsdale. We appreciate your kind words! Enjoy your 2021 Volkswagen Golf GTI!

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5.0

We had a good experience with the manager, Tim, and our

We had a good experience with the manager, Tim, and our sales rep, Martin and Josh, who was in charge of our finances. We would happily recommend this dealership to our friends.

5.0

We had a good experience with the manager, Tim, and our

We had a good experience with the manager, Tim, and our sales rep, Martin and Josh, who was in charge of our finances. We would happily recommend this dealership to our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Debbie, it's great to know that Tim, Martin, and Josh provided you with a good experience at Courtesy Volvo of Scottsdale. Thanks for your recommendation! Jeremy Sarnataro - General Manager - (480) 291-5107

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