Reviews
Jud and the Team in the Service Dept.
Jud and the Team in the Service Dept. were very informative on our recent repair request. Especially when it comes to our loaner transportation needs, and the value of service and repair being done, Jud is always a pleasure to work with.
Jud and the Team in the Service Dept.
Jud and the Team in the Service Dept. were very informative on our recent repair request. Especially when it comes to our loaner transportation needs, and the value of service and repair being done, Jud is always a pleasure to work with.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clyvonne, we're delighted to hear that Jud and the Service Team at Courtesy Volvo of Scottsdale provided you with informative and valuable service. Thank you for sharing your experience! Jeremy Sarnataro - General Manager - (480) 291-5107
Horrible experience.
Horrible experience. Andrew and Martin made a deal with me. I was waiting for the next steps and could not reach them. Found out they got a slightly better offer and made another deal disappearing on me. And then continue to send me more marketing/sales mails about upcoming sales events. So repulsive!
Horrible experience.
Horrible experience. Andrew and Martin made a deal with me. I was waiting for the next steps and could not reach them. Found out they got a slightly better offer and made another deal disappearing on me. And then continue to send me more marketing/sales mails about upcoming sales events. So repulsive!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Judd is very responsive and knowledgeable.
Judd is very responsive and knowledgeable. The service is always high quality and they provide transportation to and from your home as required
Judd is very responsive and knowledgeable.
Judd is very responsive and knowledgeable. The service is always high quality and they provide transportation to and from your home as required
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Judd and the team at Courtesy Volvo of Scottsdale provided you with responsive, high-quality service. It's great to know our transportation options were helpful, too! Thank you for sharing your experience. - Jeremy Sarnataro - General Manager - (480) 291-5107
Steve David was exceptional and easy to work with!
Steve David was exceptional and easy to work with! In fact, everybody was very helpful and low pressure which made our buying experience very comfortable.
Steve David was exceptional and easy to work with!
Steve David was exceptional and easy to work with! In fact, everybody was very helpful and low pressure which made our buying experience very comfortable.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Steve David and the team at Courtesy Volvo of Scottsdale made your buying experience comfortable and pressure-free. Thank you for sharing this positive feedback! -Jeremy Sarnataro - General Manager - (480) 291-5107
Vivianette sales Rep at Courtesy Volvo of Scottsdale, is
Vivianette sales Rep at Courtesy Volvo of Scottsdale, is a great salesperson, very knowledgeable. kind, professional, and courteous, as she's very attentive to your goals as what your looking for in a vehicle. and very thorough, one of the best representatives i've had the pleasure to meet.
Vivianette sales Rep at Courtesy Volvo of Scottsdale, is
Vivianette sales Rep at Courtesy Volvo of Scottsdale, is a great salesperson, very knowledgeable. kind, professional, and courteous, as she's very attentive to your goals as what your looking for in a vehicle. and very thorough, one of the best representatives i've had the pleasure to meet.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Vivianette provided such a knowledgeable and attentive experience at Courtesy Volvo of Scottsdale. Thank you for sharing your positive feedback, and we hope you enjoy your new vehicle! - Jeremy Sarnataro - General Manager - (480) 291-5107
I was lied to and was coming from out of state.
I was lied to and was coming from out of state. Would definitely not recommend.
I was lied to and was coming from out of state.
I was lied to and was coming from out of state. Would definitely not recommend.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Had annual service done on my xc60.
Had annual service done on my xc60. Service was thorough and prompt. Very easy process and Jud was attentive as usual.
Had annual service done on my xc60.
Had annual service done on my xc60. Service was thorough and prompt. Very easy process and Jud was attentive as usual.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, we're delighted to hear that Jud and the team at Courtesy Volvo of Scottsdale provided you with attentive service for your XC60. Thank you for sharing your experience!
I took my XC60 Recharge in for it annual maintenance and
I took my XC60 Recharge in for it annual maintenance and explained I was having trouble with the heater in the pure drive mode. Just said he knew what the problem was and would take a look. the 2022 car was still under warranty and they were able to replace the parts and fix the problem as well as do the annual maintenance. This is the third time I've had the car into their service shop and I've always been quite satisfied. They have a very nice waiting room, so bring you phone and/or computer. Geoff Durango Colorado
I took my XC60 Recharge in for it annual maintenance and
I took my XC60 Recharge in for it annual maintenance and explained I was having trouble with the heater in the pure drive mode. Just said he knew what the problem was and would take a look. the 2022 car was still under warranty and they were able to replace the parts and fix the problem as well as do the annual maintenance. This is the third time I've had the car into their service shop and I've always been quite satisfied. They have a very nice waiting room, so bring you phone and/or computer. Geoff Durango Colorado
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Geoff, we're delighted to hear that our team at Courtesy Volvo of Scottsdale was able to address the issue with your XC60 Recharge and keep you satisfied with their service. Thank you for trusting us once again! - Jeremy Sarnataro - General Manager - (480) 291-5107
I always have a good experience when taking my car for
I always have a good experience when taking my car for maintenance. Always helpful and have worked with me on repairs.
I always have a good experience when taking my car for
I always have a good experience when taking my car for maintenance. Always helpful and have worked with me on repairs.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sarah, we're delighted to hear that your maintenance visits have been positive at Courtesy Volvo of Scottsdale. Thank you for sharing your experience with us! - Jeremy Sarnataro - General Manager - (480) 291-5107
You don't seem to value your customer's time.
You don't seem to value your customer's time. We spend way too much time doing nothing. Other than that, it was fine.
You don't seem to value your customer's time.
You don't seem to value your customer's time. We spend way too much time doing nothing. Other than that, it was fine.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Dwebb, thank you for your feedback. We apologize for any inconvenience and appreciate your patience during the visit to Courtesy Volvo of Scottsdale. We'll work on improving our efficiency to better serve you next time! Jeremy Sarnataro - General Manager - (480) 291-5107