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Courtesy Volvo Cars of Scottsdale

(1,241 reviews)
Visit Courtesy Volvo Cars of Scottsdale
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (833) 918-4892 (833) 918-4892
Used (866) 822-0214 (866) 822-0214

Inventory

See all 221 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2022.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products and the Courtesy reputation of looking after our customers we look forward to serving the Valley's VOLVO customers.
Family owned and operated since 1955

Service center

Phone number (855) 351-6748

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Volvo Cars of Scottsdale from DealerRater.

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Jud and the Team in the Service Dept.

Jud and the Team in the Service Dept. were very informative on our recent repair request. Especially when it comes to our loaner transportation needs, and the value of service and repair being done, Jud is always a pleasure to work with.

Jud and the Team in the Service Dept.

Jud and the Team in the Service Dept. were very informative on our recent repair request. Especially when it comes to our loaner transportation needs, and the value of service and repair being done, Jud is always a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Clyvonne, we're delighted to hear that Jud and the Service Team at Courtesy Volvo of Scottsdale provided you with informative and valuable service. Thank you for sharing your experience! Jeremy Sarnataro - General Manager - (480) 291-5107

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Horrible experience.

Horrible experience. Andrew and Martin made a deal with me. I was waiting for the next steps and could not reach them. Found out they got a slightly better offer and made another deal disappearing on me. And then continue to send me more marketing/sales mails about upcoming sales events. So repulsive!

Horrible experience.

Horrible experience. Andrew and Martin made a deal with me. I was waiting for the next steps and could not reach them. Found out they got a slightly better offer and made another deal disappearing on me. And then continue to send me more marketing/sales mails about upcoming sales events. So repulsive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Judd is very responsive and knowledgeable.

Judd is very responsive and knowledgeable. The service is always high quality and they provide transportation to and from your home as required

Judd is very responsive and knowledgeable.

Judd is very responsive and knowledgeable. The service is always high quality and they provide transportation to and from your home as required

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Judd and the team at Courtesy Volvo of Scottsdale provided you with responsive, high-quality service. It's great to know our transportation options were helpful, too! Thank you for sharing your experience. - Jeremy Sarnataro - General Manager - (480) 291-5107

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Steve David was exceptional and easy to work with!

Steve David was exceptional and easy to work with! In fact, everybody was very helpful and low pressure which made our buying experience very comfortable.

Steve David was exceptional and easy to work with!

Steve David was exceptional and easy to work with! In fact, everybody was very helpful and low pressure which made our buying experience very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Steve David and the team at Courtesy Volvo of Scottsdale made your buying experience comfortable and pressure-free. Thank you for sharing this positive feedback! -Jeremy Sarnataro - General Manager - (480) 291-5107

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Vivianette sales Rep at Courtesy Volvo of Scottsdale, is

Vivianette sales Rep at Courtesy Volvo of Scottsdale, is a great salesperson, very knowledgeable. kind, professional, and courteous, as she's very attentive to your goals as what your looking for in a vehicle. and very thorough, one of the best representatives i've had the pleasure to meet.

Vivianette sales Rep at Courtesy Volvo of Scottsdale, is

Vivianette sales Rep at Courtesy Volvo of Scottsdale, is a great salesperson, very knowledgeable. kind, professional, and courteous, as she's very attentive to your goals as what your looking for in a vehicle. and very thorough, one of the best representatives i've had the pleasure to meet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Vivianette provided such a knowledgeable and attentive experience at Courtesy Volvo of Scottsdale. Thank you for sharing your positive feedback, and we hope you enjoy your new vehicle! - Jeremy Sarnataro - General Manager - (480) 291-5107

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I was lied to and was coming from out of state.

I was lied to and was coming from out of state. Would definitely not recommend.

I was lied to and was coming from out of state.

I was lied to and was coming from out of state. Would definitely not recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Had annual service done on my xc60.

Had annual service done on my xc60. Service was thorough and prompt. Very easy process and Jud was attentive as usual.

Had annual service done on my xc60.

Had annual service done on my xc60. Service was thorough and prompt. Very easy process and Jud was attentive as usual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Gary, we're delighted to hear that Jud and the team at Courtesy Volvo of Scottsdale provided you with attentive service for your XC60. Thank you for sharing your experience!

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I took my XC60 Recharge in for it annual maintenance and

I took my XC60 Recharge in for it annual maintenance and explained I was having trouble with the heater in the pure drive mode. Just said he knew what the problem was and would take a look. the 2022 car was still under warranty and they were able to replace the parts and fix the problem as well as do the annual maintenance. This is the third time I've had the car into their service shop and I've always been quite satisfied. They have a very nice waiting room, so bring you phone and/or computer. Geoff Durango Colorado

I took my XC60 Recharge in for it annual maintenance and

I took my XC60 Recharge in for it annual maintenance and explained I was having trouble with the heater in the pure drive mode. Just said he knew what the problem was and would take a look. the 2022 car was still under warranty and they were able to replace the parts and fix the problem as well as do the annual maintenance. This is the third time I've had the car into their service shop and I've always been quite satisfied. They have a very nice waiting room, so bring you phone and/or computer. Geoff Durango Colorado

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Geoff, we're delighted to hear that our team at Courtesy Volvo of Scottsdale was able to address the issue with your XC60 Recharge and keep you satisfied with their service. Thank you for trusting us once again! - Jeremy Sarnataro - General Manager - (480) 291-5107

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I always have a good experience when taking my car for

I always have a good experience when taking my car for maintenance. Always helpful and have worked with me on repairs.

I always have a good experience when taking my car for

I always have a good experience when taking my car for maintenance. Always helpful and have worked with me on repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Sarah, we're delighted to hear that your maintenance visits have been positive at Courtesy Volvo of Scottsdale. Thank you for sharing your experience with us! - Jeremy Sarnataro - General Manager - (480) 291-5107

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You don't seem to value your customer's time.

You don't seem to value your customer's time. We spend way too much time doing nothing. Other than that, it was fine.

You don't seem to value your customer's time.

You don't seem to value your customer's time. We spend way too much time doing nothing. Other than that, it was fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dwebb, thank you for your feedback. We apologize for any inconvenience and appreciate your patience during the visit to Courtesy Volvo of Scottsdale. We'll work on improving our efficiency to better serve you next time! Jeremy Sarnataro - General Manager - (480) 291-5107

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