Reviews
Most seamless buying experience I've ever had when
Most seamless buying experience I've ever had when purchasing an automobile. We drove away with our new automobile in record time and were extremely pleased with the entire process. Catarina was wonderful and I would always recommend her to anyone looking to purchase an automobile. Great experience!
Most seamless buying experience I've ever had when
Most seamless buying experience I've ever had when purchasing an automobile. We drove away with our new automobile in record time and were extremely pleased with the entire process. Catarina was wonderful and I would always recommend her to anyone looking to purchase an automobile. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is our go to dealer.
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
This is our go to dealer.
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience at Fon Franklin Buick GMC.
Great experience at Fon Franklin Buick GMC. Andre was our salesman and was terrific and gave great detail on car we were interested in.
Great experience at Fon Franklin Buick GMC.
Great experience at Fon Franklin Buick GMC. Andre was our salesman and was terrific and gave great detail on car we were interested in.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Don Franklin Lexington Buick GMC and we hope to see you again.
This was a pleasant experience from the moment we walked
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This was a pleasant experience from the moment we walked
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I reached out and spoke with Ben about a truck.
I reached out and spoke with Ben about a truck. I wasn't sure what i wanted and was shopping around. What had me come back was Ben. If I asked a question he would go and get it and call me right back and not leave me waiting all day. If he said he was going to call me back he did. That right there is why I worked with him. He was professional, polite and fast. 1 of my best buying experiences in 30 years. He did everything in his power to make my buying experience as painless as possible. I would 100% buy from him again in the future. Thank you.
I reached out and spoke with Ben about a truck.
I reached out and spoke with Ben about a truck. I wasn't sure what i wanted and was shopping around. What had me come back was Ben. If I asked a question he would go and get it and call me right back and not leave me waiting all day. If he said he was going to call me back he did. That right there is why I worked with him. He was professional, polite and fast. 1 of my best buying experiences in 30 years. He did everything in his power to make my buying experience as painless as possible. I would 100% buy from him again in the future. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff went above you beyond for my service needs .
The staff went above you beyond for my service needs . I would highly recommend to anyone .
The staff went above you beyond for my service needs .
The staff went above you beyond for my service needs . I would highly recommend to anyone .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience.
This is our second car purchase from this dealership.
This is our second car purchase from this dealership. I have to say, it was even better than the first 5 years ago. The dealership was great. Our Salesman Ben was a perfect fit for us. Down home and friendly like family and we thoroughly enjoyed dealing with him. From salesman to manager to finance, we were treated respectfully, which goes a long way for my wife and I. I would highly recommend anyone looking for a vehicle to give this dealership and it's people a chance. And as a footnote: Ask for Ben !!!
This is our second car purchase from this dealership.
This is our second car purchase from this dealership. I have to say, it was even better than the first 5 years ago. The dealership was great. Our Salesman Ben was a perfect fit for us. Down home and friendly like family and we thoroughly enjoyed dealing with him. From salesman to manager to finance, we were treated respectfully, which goes a long way for my wife and I. I would highly recommend anyone looking for a vehicle to give this dealership and it's people a chance. And as a footnote: Ask for Ben !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don Franklin consistently performs at 110% There service
Don Franklin consistently performs at 110% There service department and ALL STAFF are phenomenal. Turnaround time for service is fast.
Don Franklin consistently performs at 110% There service
Don Franklin consistently performs at 110% There service department and ALL STAFF are phenomenal. Turnaround time for service is fast.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They took care of calling the insurance company to cover
They took care of calling the insurance company to cover my new tire and was done quickly and professionally! Always friendly and courteous
They took care of calling the insurance company to cover
They took care of calling the insurance company to cover my new tire and was done quickly and professionally! Always friendly and courteous
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service people were very friendly and helpful.
The service people were very friendly and helpful.i had no problem with time I was in and out under 30 minutes thank you.
The service people were very friendly and helpful.
The service people were very friendly and helpful.i had no problem with time I was in and out under 30 minutes thank you.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair