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Antwerpen Chrysler Jeep Dodge Ram

(2,493 reviews)
Visit Antwerpen Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (410) 807-3702 (410) 807-3702
Used (855) 886-9041 (855) 886-9041
Service (855) 985-2745 (855) 985-2745

Reviews

(2,493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Chrysler Jeep Dodge Ram from DealerRater.

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A convenient location where vehicles are displayed so a...

A convenient location where vehicles are displayed so a variety of them are easily seen. Great salesperson and manager! I'd recommend others to visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jennifer was very pleasant, helpful and informative,...

Jennifer was very pleasant, helpful and informative, throughout my visit. This was my first service appointment since the purchase of my vehicle, and I was very nervous due to an issue with a previous vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jennifer brown I believe that’s her name she was super...

Jennifer brown I believe that’s her name she was super friendly. I would come back just because of her customer services. She’s amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Don't ever use this dealership for nothing, it is the...

Don't ever use this dealership for nothing, it is the absolute worst,I bought a used vehicle from them took it in for my radio to be fix within two weeks of the purchase, and thy're saying because i didn't purchase the warranty , pretty much nothing they can do. Well they took it and put it in another shop and messed it up even worst now i can't get noone to do their job.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jennifer was friendly and very professional. She handled...

Jennifer was friendly and very professional. She handled my request in a timely manner and finished my service request when promised. She also answered my questions thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jennifer service is always the best every time I come to...

Jennifer service is always the best every time I come to get something done to my car. It’s always appreciate which is why their location is always preferred.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jenn treats everyone like family. That is rare in a...

Jenn treats everyone like family. That is rare in a business setting. She makes sense of potentially confusing information. She knows as much about the vehicles as the service people. Whoever hired her did well, she is a keeper. Five stars for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very much appreciated the fast as courteous service. I...

Very much appreciated the fast as courteous service. I like the fact that oil changes do not require an appointment. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Caring very good customer service. Polite. Knows the job....

Caring very good customer service. Polite. Knows the job. Went above and beyond. It felt like I was with family and will always come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am not dissatisfied with the oil change. I’m...

I am not dissatisfied with the oil change. I’m dissatisfied with the decision about the oil changes I purchased prior to the pandemic. Although they were expired, I thought the dealership would allow me to use my prepaid oil changes. I was told that the dealership remained open. That might be true but the Governor issued a stay at home order for nonessential business. I also avoided people to minimize my chances of contracting Covid-19. I am disappointed. I plan to find another dealership for service. I would like to recognize Sean for providing excellent customer service. Someone in management denied my request.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.