Audi Wesley Chapel

Changing my rating because Audi of Wesley Chapel showed great customer service when handling my complaint. There was an initial mix-up with the reconditioning filters, but management resolved it immediately. They agreed to honor a future service for me at a time of my choosing. Excellent recovery by the service team.

I have always had outstanding communications with Shaun Sharma my service Administrator and again when I brought in my BMW Z4 for an engine problem that the local BMW dealership could not solve it was identified with 24 hours by the service technician Raymond.

Michael, the General Manager, was incredibly helpful in getting us to a fair price. Andre was equally great and did an awesome job explaining all the car’s features and technology

Nico Jimenez provided us with outstanding service when we brought my wife’s Audi Q3 in for its first service maintenance (oil change fe and tire rotations). Nico quickly checked us in, showed us to the great waiting area, provided us with drinks and snacks , kept us informed of the status and came and got us when completed, walked us out to the car and provided a video of the technician going over the car. Highly recommend Wesley Chapel Audi and Nico for your service needs

Great working with Antoine. I can rely on him to tackle any service need. The entire sales and service department along with management at Audi Wesley Chapel are bespoke in approach and provide a premium luxury service.

Bill Moore, our service advisor is knowledgeable and honest. The maintenance and or repairs are handled promptly and done correctly. We highly recommend Audi Wesley Chapel.

Great experience. Mark Grable, my sales person was extremely helpful and professional. I would highly recommend working with him and buying from this dealer.

Had a great experience at the Audi Wesley Chapel dealership. Andre was awesome—super easy to work with, really knowledgeable, and made the whole process smooth and stress-free. Definitely recommend asking for him if you’re shopping for an Audi.

Have been using WCA for service for my car since they opened their doors. I have found since the beginning of starting to utilize their facility that they are a first class operation who cares about total customer care and satisfaction. I found this to be truly evident in dealing with my service manager Antoine Borgella , whom I was fortunate enough to meet on my first visit for service . His constant drive to insure a total customer service experience is evident from making the service appointment to picking up the vehicle on completion of service. All in all will continue to use WCA as long as I am a Audi owner.

I recently took my 2019 Mercedes-Benz to Audi Wesley Chapel for a repair, and the experience was top-notch. My service advisor, Antoine Borgella, truly impressed me. He sent a detailed video of my car, clearly explaining the issue and showing me exactly where the coolant leak was coming from. It made the whole process very transparent. What I appreciated most was that I didn’t have to worry about the logistics. Antoine handled the warranty company entirely so I didn’t have to. To top it off, the car was ready by the very next business day. Fast, professional, and great communication. Highly recommend Antoine and the team here!"