Reviews
Service is always great. I planned to simply wait for an oil change, car was due for additional service that was going to take hours. They made sure I could continue my day without having to sit and wait.
Service is always great. I planned to simply wait for an oil change, car was due for additional service that was going to take hours. They made sure I could continue my day without having to sit and wait.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review! We are so glad our team provided you with a smooth, 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Cant say enough good things about Audi of Wesley Chapel. Ferzan was wonderful to work with. They had a vehicle that I was looking for come in. I arrived just before closing and her and her team were kind and prompt and had me out the door in my new ride in less than an hour. She was very straight forward and transparent with everything and I thoroughly enjoyed working with her. Ferzan thanks again!
Cant say enough good things about Audi of Wesley Chapel. Ferzan was wonderful to work with. They had a vehicle that I was looking for come in. I arrived just before closing and her and her team were kind and prompt and had me out the door in my new ride in less than an hour. She was very straight forward and transparent with everything and I thoroughly enjoyed working with her. Ferzan thanks again!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We are so glad Ferzan and the team provided you with quality and efficient service. We strive for 100% customer satisfaction. On behalf of the entire team here at Audi Wesley Chapel- congratulations on your new vehicle!
Brian Gerharz at Audi Wesley Chapel is an excellent service advisor, and I had an excellent experience. I would highly recommend him.
Brian Gerharz at Audi Wesley Chapel is an excellent service advisor, and I had an excellent experience. I would highly recommend him.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! Brian will be honored to hear of your kind words and to know he earned your recommendation. If we may ever be of further service to you, please do not hesitate to give us a call.
Ramon Lee, Audi Brand Specialist and Dan Palladino, Finance Manager were excellent! Both were very informative and helpful. Most importantly, they gave you the quality time needed to fully understand all of necessary information and car options. Highly recommend both should you plan on purchasing a vehicle. Thank you. M. Tubito
Ramon Lee, Audi Brand Specialist and Dan Palladino, Finance Manager were excellent! Both were very informative and helpful. Most importantly, they gave you the quality time needed to fully understand all of necessary information and car options. Highly recommend both should you plan on purchasing a vehicle. Thank you. M. Tubito
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Ramon and Dan this positive review and recommendation! We are honored to have had the opportunity to work with you, and we are glad they were helpful and informative. We strive for 100% customer satisfaction. On behalf of the entire team- congratulations on your new vehicle!
Very observant to the customers needs, and thoroughly explains options. No upsell, just detailed information for informed decisions
Very observant to the customers needs, and thoroughly explains options. No upsell, just detailed information for informed decisions
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Laura, thank you for sharing your positive review! We are glad our team got your automotive needs thoroughly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great experience dealing with Ramon starting to look forward to upgrading to an SQ seven wonderful car I would highly recommend for anyone
Great experience dealing with Ramon starting to look forward to upgrading to an SQ seven wonderful car I would highly recommend for anyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. We are glad Ramon provided you with 5-star service. Your recommendation means so much to us and we hope you do not hesitate to give us a call if we may ever be of further assistance to you.
Shaun addressed all my concerns and the technician provided a detailed description of the issue with the suv and corrections made. I’m very happy with the repair service. Thank you both!!
Shaun addressed all my concerns and the technician provided a detailed description of the issue with the suv and corrections made. I’m very happy with the repair service. Thank you both!!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! Providing thorough and efficient service is so important to us, and we are glad Shaun's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Shaun Sharma is the best! He provides excellent customer service with personalized touch. He’s professional yet personable and honest.
Shaun Sharma is the best! He provides excellent customer service with personalized touch. He’s professional yet personable and honest.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We are pleased to hear Shaun took exceptional care of you. If we may ever be of further service to you, please do not hesitate to give us a call.
Outstanding Service from Sales to Service Department! We drive 1hr just to service our Audi S8 & Porsche at Wesley Chapel Audi.
Outstanding Service from Sales to Service Department! We drive 1hr just to service our Audi S8 & Porsche at Wesley Chapel Audi.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We realize you have several options when choosing a dealership, and we are honored you picked us. We strive for 100% customer satisfaction. Please do not hesitate to give us a call if we may ever be of further service to you.
Changing my rating because Audi of Wesley Chapel showed great customer service when handling my complaint. There was an initial mix-up with the reconditioning filters, but management resolved it immediately. They agreed to honor a future service for me at a time of my choosing. Excellent recovery by the service team.
Changing my rating because Audi of Wesley Chapel showed great customer service when handling my complaint. There was an initial mix-up with the reconditioning filters, but management resolved it immediately. They agreed to honor a future service for me at a time of my choosing. Excellent recovery by the service team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Edwin, Thank you for sharing your feedback. We sincerely apologize that our service department did not meet those same high standards. We would like to speak to you on your concerns. Please feel free to contact me at (813) 448-7108. Sincerely, Michael Cronk General Manager