Reviews
Write a reviewI went in to buy a car.
I went in to buy a car. The sales person ask me to bring in my check stubs he said that the paper I printed my checks stubs on was heavy. What??? He further went on to say that he needed all these documents which I provided to him I had just got out of a vehicle that had been paid off due to an accident and the insurance paid the car off I provided all those documents to him. Next he said that my social security number wasn't real and he ask me if I real made that much money. I instantly left that dealership and went next door to CarZ Auto Sales took him the same paperwork gave him $2,000 down and picked up my car the next day. What's so bad about this is I was referred by a friend who him and his brother bought a truck from there. I will never go back there to be humiliated again.
I went in to buy a car.
I went in to buy a car. The sales person ask me to bring in my check stubs he said that the paper I printed my checks stubs on was heavy. What??? He further went on to say that he needed all these documents which I provided to him I had just got out of a vehicle that had been paid off due to an accident and the insurance paid the car off I provided all those documents to him. Next he said that my social security number wasn't real and he ask me if I real made that much money. I instantly left that dealership and went next door to CarZ Auto Sales took him the same paperwork gave him $2,000 down and picked up my car the next day. What's so bad about this is I was referred by a friend who him and his brother bought a truck from there. I will never go back there to be humiliated again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
NOT RELIABLE , NOT TRUSTWORTHY
I CONTACTED THE DEALERSHIP 10 DAYS BEFORE I ARRIVED. I MADE AN APPT AND WAS PROMISED THE TRUCK I WANTED WOULD NOT BE SOLD! i drove 1 hour and arrived and the truck was not there. I WAS SO DISAPPOINTED !
NOT RELIABLE , NOT TRUSTWORTHY
I CONTACTED THE DEALERSHIP 10 DAYS BEFORE I ARRIVED. I MADE AN APPT AND WAS PROMISED THE TRUCK I WANTED WOULD NOT BE SOLD! i drove 1 hour and arrived and the truck was not there. I WAS SO DISAPPOINTED !
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
New to me Minivan
So nice and easy. Sean was very professional and kind. The whole process was painless and quick. Can not wait to get another car from here.
New to me Minivan
So nice and easy. Sean was very professional and kind. The whole process was painless and quick. Can not wait to get another car from here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lot is crowded, hard to look at cars
We stopped here to look at 2 cars posted. They no longer had the cars. The lot was crowded and full of pot holes. The cars were packed in so tight it was hard to look at another vehicle we were interested in.
Lot is crowded, hard to look at cars
We stopped here to look at 2 cars posted. They no longer had the cars. The lot was crowded and full of pot holes. The cars were packed in so tight it was hard to look at another vehicle we were interested in.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Looking for a good used car and reliable transport
Very easy to work with. Works really hard to get you approved with a lender. Very good customer service and very understanding about your situations.
Looking for a good used car and reliable transport
Very easy to work with. Works really hard to get you approved with a lender. Very good customer service and very understanding about your situations.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
champs detroit
answered right away, gave me a lot of details before i had to make the trip up there to make sure i didn't waste my time. so many other dealers wanted a huge down payment, champs was able to do 500 down for me n monthly payment only like $247. love my car n very happy thank u again
champs detroit
answered right away, gave me a lot of details before i had to make the trip up there to make sure i didn't waste my time. so many other dealers wanted a huge down payment, champs was able to do 500 down for me n monthly payment only like $247. love my car n very happy thank u again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor communication
I was interested in a Jeep Wrangler and it did not have any mileage listed. I emailed and messaged 8 separate times to simply find the mileage on the vehicle without any answer being given. I didn’t want to drive 4 hours without knowing the mileage.
Poor communication
I was interested in a Jeep Wrangler and it did not have any mileage listed. I emailed and messaged 8 separate times to simply find the mileage on the vehicle without any answer being given. I didn’t want to drive 4 hours without knowing the mileage.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good customer care very pleased
Thanks for taking care of me sean you helped a lot highly recommend coming to Champs auto I found a great car and a great deal it was a great experience and I will for sure come back
Good customer care very pleased
Thanks for taking care of me sean you helped a lot highly recommend coming to Champs auto I found a great car and a great deal it was a great experience and I will for sure come back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THE CHAMP IS HERE!!
Thank God for Sean Harrison and Thank God for Champs Auto. The best people on 8 mile! Ask for Sean or the handsome guy with the mustache!!!
THE CHAMP IS HERE!!
Thank God for Sean Harrison and Thank God for Champs Auto. The best people on 8 mile! Ask for Sean or the handsome guy with the mustache!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2nd Car from Champs
Bought a car a few months ago, and another recently for my daughter. Was able to trade-in her current car and get her into a newer one even though she doesn't have any credit. They didn't even need to use me as a co-signer which was cool too.
2nd Car from Champs
Bought a car a few months ago, and another recently for my daughter. Was able to trade-in her current car and get her into a newer one even though she doesn't have any credit. They didn't even need to use me as a co-signer which was cool too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase