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Dealer Union

(17 reviews)

Reviews

(17 reviews)

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STAY AWAY FROM DEALER!

STAY AWAY FROM DEALER!! business closed , not answering phone calls customer bought cars and dealer never title vehicles so people are stuck with vehicles and no titles. coming out of pocket to do branded titles.

STAY AWAY FROM DEALER!

STAY AWAY FROM DEALER!! business closed , not answering phone calls customer bought cars and dealer never title vehicles so people are stuck with vehicles and no titles. coming out of pocket to do branded titles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a minivan and within the 2nd week the engine went

Bought a minivan and within the 2nd week the engine went out . Called them they said can trade out to different vehicle then asked how many miles put on Said 1001 miles they go haha no trade for you. Took to repair shop and they got it running all needed was new alternator and battery. What a joke of a place. Should have looked at all the negative reviews on Google. Went to get title for it they said the vehicle should be at the scrap yard crushed . Turns out the Vin was from the junkyard minivan . They clear taped the door sticker, Vin on dash and underhood. And the real Vin on the minivan shows stolen around march 2024. Minivan was returned to owner. Was able to get my 2.5k deposit back from the bank. So great that they are shutdown permanently.

Bought a minivan and within the 2nd week the engine went

Bought a minivan and within the 2nd week the engine went out . Called them they said can trade out to different vehicle then asked how many miles put on Said 1001 miles they go haha no trade for you. Took to repair shop and they got it running all needed was new alternator and battery. What a joke of a place. Should have looked at all the negative reviews on Google. Went to get title for it they said the vehicle should be at the scrap yard crushed . Turns out the Vin was from the junkyard minivan . They clear taped the door sticker, Vin on dash and underhood. And the real Vin on the minivan shows stolen around march 2024. Minivan was returned to owner. Was able to get my 2.5k deposit back from the bank. So great that they are shutdown permanently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Traded my car in and deposit sold me a car with

Traded my car in and deposit sold me a car with transmission problem they screwed me over don't buy nothing from them they SUCK

Traded my car in and deposit sold me a car with

Traded my car in and deposit sold me a car with transmission problem they screwed me over don't buy nothing from them they SUCK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I’m thinking about having a class action lawsuit if

I’m thinking about having a class action lawsuit if anybody is interested. Union dealer/ Baycliff auto frauds. They should be in jail. They have screwed me and other. I’ll be talking to an attorney next week.

I’m thinking about having a class action lawsuit if

I’m thinking about having a class action lawsuit if anybody is interested. Union dealer/ Baycliff auto frauds. They should be in jail. They have screwed me and other. I’ll be talking to an attorney next week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CROOKS !

CROOKS !!!! I’m happy to see their lot empty and gone from Bacliff ! they stole our truck on a trade in and sold us a broken truck promised to repair never did

CROOKS !

CROOKS !!!! I’m happy to see their lot empty and gone from Bacliff ! they stole our truck on a trade in and sold us a broken truck promised to repair never did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They took deposit for the car and when i came from

They took deposit for the car and when i came from another town said that car is already sold. I spent on road all the day and more than $250. Dont have any deal with this scammers.

They took deposit for the car and when i came from

They took deposit for the car and when i came from another town said that car is already sold. I spent on road all the day and more than $250. Dont have any deal with this scammers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Wouldn't use this dealership, they are definitely

Wouldn't use this dealership, they are definitely suspect. Noraly is rude and unprofessional. Definitely ask for a car fax

Wouldn't use this dealership, they are definitely

Wouldn't use this dealership, they are definitely suspect. Noraly is rude and unprofessional. Definitely ask for a car fax

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hello all.

Hello all. Please be careful with this place. After having read some of the reviews I was still going to give this place a chance. I found the truck that called to me. I did my own work as far as financing before I went to them ready to purchase. They also offered to go through their finance company. I was okay with it. What ever made it easier. Well when I asked them to send the purchase order to my bank they hesitated. They sent it to me and I noticed they tacked on $2000 more to the asking price. I asked about it and they said that, the reason was because I was going to use my financing. I probably was was dependind on the numbers, but how are you going to market up after the fact. They were okay with it from the start of it. I initially informed them about it. Now I am pulling away. They are not there to help you. I do not recommend this place! On the contrary, please be very careful as they are shady.

Hello all.

Hello all. Please be careful with this place. After having read some of the reviews I was still going to give this place a chance. I found the truck that called to me. I did my own work as far as financing before I went to them ready to purchase. They also offered to go through their finance company. I was okay with it. What ever made it easier. Well when I asked them to send the purchase order to my bank they hesitated. They sent it to me and I noticed they tacked on $2000 more to the asking price. I asked about it and they said that, the reason was because I was going to use my financing. I probably was was dependind on the numbers, but how are you going to market up after the fact. They were okay with it from the start of it. I initially informed them about it. Now I am pulling away. They are not there to help you. I do not recommend this place! On the contrary, please be very careful as they are shady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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SCAMMERS. DON'T WASTE YOUR TIME

Scammers. Confirmed truck that has been on the website for days magically didn't pass inspection in the 30 mins it took for us to drive there after our phone call. If they lie about that, then I wouldn't trust their cars.

SCAMMERS. DON'T WASTE YOUR TIME

Scammers. Confirmed truck that has been on the website for days magically didn't pass inspection in the 30 mins it took for us to drive there after our phone call. If they lie about that, then I wouldn't trust their cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Scammers of the industry.

We setup an appointment to go look at the SL55 they advertise. They called an hour before the appointment to confirm we are coming and we said we are on our our way (they are located an hour away). We got there and the person we talked to was not there. They said she went to lunch. We called the number she’s been answering and she said she had another meeting. We asked to see the car so we can make a deal. After making us wait around they said the car was sold that morning. I then saw their ad for the same car and wrote them if it’s available and they said “yes it’s available “. I told them I was just there and was told it was sold. They said no the car is here. Point is they advertise cars they don’t even have and waste everyone’s time.

Scammers of the industry.

We setup an appointment to go look at the SL55 they advertise. They called an hour before the appointment to confirm we are coming and we said we are on our our way (they are located an hour away). We got there and the person we talked to was not there. They said she went to lunch. We called the number she’s been answering and she said she had another meeting. We asked to see the car so we can make a deal. After making us wait around they said the car was sold that morning. I then saw their ad for the same car and wrote them if it’s available and they said “yes it’s available “. I told them I was just there and was told it was sold. They said no the car is here. Point is they advertise cars they don’t even have and waste everyone’s time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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