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Premier Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 10:00am–7:00pm 7:30am–6:00pm
Tuesday 10:00am–7:00pm 7:30am–6:00pm
Wednesday 10:00am–7:00pm 7:30am–6:00pm
Thursday 10:00am–7:00pm 7:30am–6:00pm
Friday 10:00am–7:00pm 7:30am–6:00pm
Saturday 10:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought a service contract for oil changes almost 500

Bought a service contract for oil changes almost 500 dollars service date 2023 to 2028 for oil change and tire rotation. Only problem the contract included 3 oil changes!!! Pretty good scam .won’t be buying there again .

Bought a service contract for oil changes almost 500

Bought a service contract for oil changes almost 500 dollars service date 2023 to 2028 for oil change and tire rotation. Only problem the contract included 3 oil changes!!! Pretty good scam .won’t be buying there again .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The BEST people!!

The people at Premier were the most kind, sincere people I’ve ever met. They were very patient with me and my needs. They helped me get the best deal in my beautiful Jeep. The only Jeep dealer I’d go too!! When I have a question about my Jeep, they are always so kind and helpful to make sure I’m satisfied even after years.. Thank you Premier for your help !!

The BEST people!!

The people at Premier were the most kind, sincere people I’ve ever met. They were very patient with me and my needs. They helped me get the best deal in my beautiful Jeep. The only Jeep dealer I’d go too!! When I have a question about my Jeep, they are always so kind and helpful to make sure I’m satisfied even after years.. Thank you Premier for your help !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

This dealership was amazing to work with. i would go back to buy my next vehicle and my wifes! Thank you Premier Chrysler Dodge Jeep Ram of Troy!

Great Service

This dealership was amazing to work with. i would go back to buy my next vehicle and my wifes! Thank you Premier Chrysler Dodge Jeep Ram of Troy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Backed out of agreed deal

Tried to buy a used Ram 1500 and got the run around because they were holding it for someone but wouldn't tell me that. I left and got down road and they called and said it was available. Worked out a deal with sales manager and price to pick up next day. Drive over hour back and told them I was coming to get truck. They called 5 min before I arrived and was told they weren't making enough and wouldn't so the deal. Mickey mouse bad business model. Deal is set you honor it!!!!

Backed out of agreed deal

Tried to buy a used Ram 1500 and got the run around because they were holding it for someone but wouldn't tell me that. I left and got down road and they called and said it was available. Worked out a deal with sales manager and price to pick up next day. Drive over hour back and told them I was coming to get truck. They called 5 min before I arrived and was told they weren't making enough and wouldn't so the deal. Mickey mouse bad business model. Deal is set you honor it!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a car

I purchased a 2016 Nissan Altima. The process was smooth and stressless. I told Mrs. McPhail what I wanted and she delivered. I work and was unable to come get my car..my car was delivered to me in North Carolina where I work..top of the line customer service!..If I could give 10 stars I would..Kim McPhail more than a salesperson ..she is a friend!

Bought a car

I purchased a 2016 Nissan Altima. The process was smooth and stressless. I told Mrs. McPhail what I wanted and she delivered. I work and was unable to come get my car..my car was delivered to me in North Carolina where I work..top of the line customer service!..If I could give 10 stars I would..Kim McPhail more than a salesperson ..she is a friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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