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Albemarle Chrysler Dodge Jeep Ram

(233 reviews)
Visit Albemarle Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 1:00pm–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (980) 734-3683 (980) 734-3683
Used (980) 734-3820 (980) 734-3820
Service (980) 734-3816 (980) 734-3816

Reviews

(233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Albemarle Chrysler Dodge Jeep Ram from DealerRater.

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Wonderful Experience!

We had a great experience buying our new truck! Kember, Dustin, and the rest of the team all worked hard to make us and our 3 year old as comfortable as possible during each visit. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing, Fast, and Transparent

Jeffia was a great saleswoman, she listened to us and was very patient with us while we made decisions. I would definitely recommend her to people looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wouldn't go back if my life depended on it

My wife and I went in to ask a few questions. Also to see what our options were with my wife's car as a possible trade in and to turn in our scratch off flyer we got In the mail. The salesman was at first decent we went for a test drive and when we got back to the lot found out they had ran our credit with out consent. We told them what price range we could afford and gave it a shot just to see what the payment would be 1st payment of 597 was out of our price range they came back with 720 I told them they were going the wrong way. Granted they would have taken our trade and paid off the current loan but we told them up front about everything and where we needed to be. It was when the salesman told me I just needed to bite the bullet and work more over time ( I work 60-70 hrs a week) and got up in my face I lost my cool told the guy have a nice day thanks for your time and left. They call me later that night said they could do it for 680 ,no thank you called me the next day 650 no thank you. I get a call from my bank because Dodge want to know my loan information after the fact we told them we we're not doing business with them. then when we went to another dealer who didn't ask for our information and and told us what kind of payment and would work with us taking my wife's car and paying off the loan we found out Stanly Dodge did 15 hits on our credit score. They called my wife the next day wanting to know when we were coming in. My wife asked why the heck did they did they hit our credit scores 15 times and mess up our credit scores the salesman denied it and said if we paid our bills on time our credit scores would have been better and we could have been able to get a better interest rate. My wife's score was a 670 mine was a 604 I advise anyone not to do business with these people. Their unprofessional, rude,pushy, and liars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Will lie to get you in the door

Be aware any deal they offer before you come in is not what you will get. They will then blame you for their deceit. Typical, shady dealer BS. You are better off anywhere else as this is one of the most unprofessional dealers I have ever seen. PS- Look at their other negative reviews. instead of trying to improve they will make excuses and blame the customer as I am sure they will do this time as well.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

Will lie to get you in the door

Be aware that any offer they make will not be real. Typical, shady car dealer tactics to get you in the door and waste everyone's time. You would be much better off anywhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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Fantastic customer service!

Kimber at Stanly County dodge is awesome, along with the other staff that made our car buying experience a breeze. We love our new vehicle! We are very happy with the deal they gave us. When looking for your next vehicle be sure to check out Stanly County dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dream team

They were the absolute best! They worked with how much I wanted to pay a month and they also helped me find the perfect car for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly Service.

Hanna went above and beyond. Our sale went over the closing time and Hanna stayed with us until all was done. She is a asset to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

What an easy experience

Jeffia was wonderful, even in tense moments she lighten the experience. I would definitely recommend her to anyone. She’s the girl to have up front :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stanly County CJDR!

They did great! Made sure all of our questions were answered, even when my husband started gettin sassy! Super personable and great customer service skills. Made for a very easy transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.