Joe Maus CJDR Hours
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Spent hours on airplanes, hundreds of dollars on plane tickets, and took multiple days off of work to travel across the country only to show up at the... dealer to finalize paperwork and payment for a truck I had put a deposit down on weeks ago to find the condition of the vehicle not at all accurately represented. Before even putting a deposit down a week and a half before I flew in, I asked for detailed pictures of any and all cosmetic defects on the outside and inside of the truck. The salesman sent me 2 pictures of 2 small dings, one on each side of the bed. I was fine with that. What I was not fine with was the dozen or so other cosmetic defects (including a poorly repaired and painted bedside and the inside of the bed was completely thrashed) which were not presented to me before making a deposit and flying across the country to purchase the truck I had spent months searching and waiting for. When I asked the salesman why he didn't send me pictures of all of the other dings and scratches on the truck, all he could do was reply, "sorry." Sorry, but "sorry" doesn't get back the time and money which is now wasted. Furthermore, the truck is also being sold CPO, but I am not sure how that is being done considering that it had a clunk from the front end over bumps and also has the incorrect non-OE sized tires installed on it (265/65-18, should be 275/70-18 for it to meet FCAs CPO requirements). If anybody is ever considering a long distance (aka, you can't just drive over there easily) deal with this dealer, I would avoid at all costs. Oh, on top of all of that, after talking to them multiple times and even sending them a picture of my drivers license for when they took a deposit, they couldn't get my first name right...ever. They kept calling me by my last name.
Jeffia assisted us with everything we needed. She was amazing and made us feel like family. We have never had a place welcome us like she did!
I walked out with the perfect car for me! I couldn't be happier! Thank you Jeffia! You're the best! Thank you so much!
Jeffia was amazing! Very down to earth and friendly! Everyone was very helpful in the purchase of our first new vehicle! Will recommend to everyone!
Kevin, Joey, and everybody else were amazing and help us get in and out as quick as possible. They heard everything I needed and helped me make the best... decision possible for my family and I.
Buying a new car is always so stressful but these lovely people went completely out of their way to make the experience so smooth and so great! Wonderful... personalities from everyone I came in contact with. They really took the time to explain what was going on and what was being discussed. Would totally recommend this dealership! JEFFIA you the bomb!
Excellent service would recommend to a friend. Would come back in the future. Friendly and good customer service Treat you like family. Great work Thanks... for the experience
Horrible customer service. They will tell you one thing one day and the opposite thing the next. Wasted my time and seemed like the entire staff i dealt... with was incompetent. Have already started a formal complaint with BBB. Its worth the drive to go to a different dealership.
Kevin and Dustin were wonderful! They both went to work immediately to find a used vehicle that worked well for us, as well as one that fit within our... budget. We couldn't ask for better service...we'd most definitely recommend Stanly County CJDR to anyone looking to buy a new or used vehicle! Thanks again, Kevin and Dustin!
Everyone was very friendly, helpful, and patient. Great experience with sales and finance associates. Bought a used vehicle and would recommend the dealership... to anyone.