J.D. Byrider

This was the worst experience. The car was over priced and had so many issues with the vehicle. The car was more in the shop, then I drove it. I've had the car less then a year. I hope no one goes through this experience.

had a poor experience at the Waukesha Byrider location. A male employee was unprofessional during my visit — he seemed impatient when I asked for clarification about the financing terms and did not explain the vehicle’s condition in detail. I wasn’t offered a chance to have the car inspected independently, and I later learned the car had maintenance issues that weren’t disclosed at the time of purchase. The interaction felt rushed and lacked transparency. I wouldn’t recommend this location based on my experience.

This is possibly the worst place you could ever buy a car from. They prey on people with bad credit, try to talk you into spending $25k+ on a 12 year old car with over 150,000 miles that’s going to break down the very next day you leave the lot. They say don’t worry about the age or mileage, we include a warranty on it! What they don’t tell you is that the warranty covers only a few things and that it’s basically worthless. The service center is worthless too, can’t get service for weeks, even if your car broke down and you just bought it! They just tell you tough luck, we’re busy. They sure are busy tho, fixing all of the crap cars they sell. Don’t trust any of the positive reviews, the salespeople hassle you to write a review before you even leave so all those reviews are written before people even took the car home and spent a day with it. Avoid this place at all costs.

My son was quoted one price, but at closing had a completely different price on the loan paperwork. I was there when the original amount was quoted, but I was not there when he returned the following day to purchase the vehicle. Now the general manager lies about the originally quoted price and refuses to return my calls and emails. This business is not worth your time, or their lies. Avoid at all costs. Bait and switch is clearly their main way of doing business and ripping off consumers. I wish there was a rating lower than 1.

Very helpful, went above and beyond and made sure they keep up with their promise of keeping the customer happy and safe on the road. No doubt im definitely happy with the service department