Reviews
Chelsea was great as she got us a great car and made the
Chelsea was great as she got us a great car and made the process enjoyable
Chelsea was great as she got us a great car and made the
Chelsea was great as she got us a great car and made the process enjoyable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Rupp justin.rupp@russdarrow.com
had a poor experience at the Waukesha Byrider location.
had a poor experience at the Waukesha Byrider location. A male employee was unprofessional during my visit — he seemed impatient when I asked for clarification about the financing terms and did not explain the vehicle’s condition in detail. I wasn’t offered a chance to have the car inspected independently, and I later learned the car had maintenance issues that weren’t disclosed at the time of purchase. The interaction felt rushed and lacked transparency. I wouldn’t recommend this location based on my experience.
had a poor experience at the Waukesha Byrider location.
had a poor experience at the Waukesha Byrider location. A male employee was unprofessional during my visit — he seemed impatient when I asked for clarification about the financing terms and did not explain the vehicle’s condition in detail. I wasn’t offered a chance to have the car inspected independently, and I later learned the car had maintenance issues that weren’t disclosed at the time of purchase. The interaction felt rushed and lacked transparency. I wouldn’t recommend this location based on my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Justin Rupp justin.rupp@russdarrow.com
Just purchased a new 2025 Kia Telluride from Russ Darrow
Just purchased a new 2025 Kia Telluride from Russ Darrow in Waukesha WI. Marcus Kain the salesman was awesome to work with very helpful and answered my questions thoroughly, Other questions I had Gil the sales manager also helped me out. It has been 25 years or more since I purchased a new vehicle. Things have changed a lot when making a new purchase but it all worked out. Nate in finance did an excellent job he also explained things well with the loan paperwork, and vehicle title. Now go and see Marcus and Nate at Russ Darrow in Waukesha and tell them John and Mary sent you, see what kind of a deal you can make .
Just purchased a new 2025 Kia Telluride from Russ Darrow
Just purchased a new 2025 Kia Telluride from Russ Darrow in Waukesha WI. Marcus Kain the salesman was awesome to work with very helpful and answered my questions thoroughly, Other questions I had Gil the sales manager also helped me out. It has been 25 years or more since I purchased a new vehicle. Things have changed a lot when making a new purchase but it all worked out. Nate in finance did an excellent job he also explained things well with the loan paperwork, and vehicle title. Now go and see Marcus and Nate at Russ Darrow in Waukesha and tell them John and Mary sent you, see what kind of a deal you can make .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Collision Center Of Waukesha, we hope you enjoy your new Telluride! Justin Rupp justin.rupp@russdarrow.com
Great place to buy a car.
Great place to buy a car. Quick sales process. Great cars. Great service. Great prices.
Great place to buy a car.
Great place to buy a car. Quick sales process. Great cars. Great service. Great prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chelsea got us in a great vehicle the prices was quick
Chelsea got us in a great vehicle the prices was quick and easy and he wa delightful
Chelsea got us in a great vehicle the prices was quick
Chelsea got us in a great vehicle the prices was quick and easy and he wa delightful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They helped me and my wife get into a much needed vehicle
They helped me and my wife get into a much needed vehicle after ours was totaled out
They helped me and my wife get into a much needed vehicle
They helped me and my wife get into a much needed vehicle after ours was totaled out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service I got a new vehicle and they were very
Great service I got a new vehicle and they were very helpful at this location.
Great service I got a new vehicle and they were very
Great service I got a new vehicle and they were very helpful at this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Got a great vehicle the process is quick and easy to see
Got a great vehicle the process is quick and easy to see Chelsea she is great
Got a great vehicle the process is quick and easy to see
Got a great vehicle the process is quick and easy to see Chelsea she is great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got a great car wakesha is great location car go see
Got a great car wakesha is great location car go see chelsea and deja it was great
Got a great car wakesha is great location car go see
Got a great car wakesha is great location car go see chelsea and deja it was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was a quick and easy process and Chelsea was great and I
Was a quick and easy process and Chelsea was great and I got a car to fit my family
Was a quick and easy process and Chelsea was great and I
Was a quick and easy process and Chelsea was great and I got a car to fit my family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car