Reviews
I would give a negative 5 stars.
I would give a negative 5 stars. Typical bait and switch. They advertise an attractive price to get you on the lot. After the test drive, the sleazy salesman Christopher raised the advertised price by over $4000. Why? "Oh, someone should've told you about the fees we charge." Total xx, before driving for over an hour there, I made sure that there are no fees beyond a $175 doc fee that was discussed. They added over $4000 in xx dealers' fees. Google them before wasting your time. There's an FB group dedicated to this particular dealership called Victory Mitsubishi SCAM. You too? Do your due diligence before you waste your time and, God forbid, your hard-earned money at this establishment.
I would give a negative 5 stars.
I would give a negative 5 stars. Typical bait and switch. They advertise an attractive price to get you on the lot. After the test drive, the sleazy salesman Christopher raised the advertised price by over $4000. Why? "Oh, someone should've told you about the fees we charge." Total xx, before driving for over an hour there, I made sure that there are no fees beyond a $175 doc fee that was discussed. They added over $4000 in xx dealers' fees. Google them before wasting your time. There's an FB group dedicated to this particular dealership called Victory Mitsubishi SCAM. You too? Do your due diligence before you waste your time and, God forbid, your hard-earned money at this establishment.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re sorry to hear that your visit did not meet your expectations, Vicgambler. Our goal is to provide transparent and honest service to all customers. If you’d like to discuss your experience further, please reach out to us. We’d appreciate the chance to resolve any issues and ensure a better experience next time.
Went in there today (4/22/2025).
Went in there today (4/22/2025). The showroom is very unpresentable you don’t even wanna sit down in the first place. But besides that I went to inquiry about their Ford Mustang Mach-E. It was listed on their website for $31,000. The sales rep Justin insisted on me filling out the pre-approval form to even drive the car, which was unnecessary since I was going to finance through my own bank. One of the managers came over and I asked the total walk out the door cost. He fumbled around on his phone calculator giving me three different estimates on the top of his head which was $36,300. No computers. No actual paperwork. Do better. I was willing to go forward with a sale beforehand but the sales team was terrible and red flagging. Save your time and avoid this dealership. Thank me later.
Went in there today (4/22/2025).
Went in there today (4/22/2025). The showroom is very unpresentable you don’t even wanna sit down in the first place. But besides that I went to inquiry about their Ford Mustang Mach-E. It was listed on their website for $31,000. The sales rep Justin insisted on me filling out the pre-approval form to even drive the car, which was unnecessary since I was going to finance through my own bank. One of the managers came over and I asked the total walk out the door cost. He fumbled around on his phone calculator giving me three different estimates on the top of his head which was $36,300. No computers. No actual paperwork. Do better. I was willing to go forward with a sale beforehand but the sales team was terrible and red flagging. Save your time and avoid this dealership. Thank me later.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback, Randy. We strive to make every customer’s experience a positive one and we regret that we fell short during your visit. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly. We're here to help and want to make things right.
Cliff and the whole team where amazing thank you guys
Cliff and the whole team where amazing thank you guys soooo much I love my new 2025 outlander
Cliff and the whole team where amazing thank you guys
Cliff and the whole team where amazing thank you guys soooo much I love my new 2025 outlander
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We're thrilled to hear you love your new 2025 Outlander. Cliff and the team truly appreciate your support—enjoy the ride!
I got everything done in a short amount of time a very
I got everything done in a short amount of time a very efficient and they got their work done rapidly
I got everything done in a short amount of time a very
I got everything done in a short amount of time a very efficient and they got their work done rapidly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Victory Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Dashawn was great thank you to him and the team they made
Dashawn was great thank you to him and the team they made him happen I leave with my new Durango
Dashawn was great thank you to him and the team they made
Dashawn was great thank you to him and the team they made him happen I leave with my new Durango
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Do not buy from Victory Mitsubishi!
Do not buy from Victory Mitsubishi!! The most untrustworthy car dealership I’ve ever dealt with. Their sales floor is a mess—completely understaffed and inexperienced. You’ll wait forever and won’t even get someone who’s authorized to sell you a car. Don’t believe anything they tell you over the phone about prices. They tried to slap on almost $5000 in “fees” on a preowned vehicle. It’s a complete scam—don’t waste your time!!
Do not buy from Victory Mitsubishi!
Do not buy from Victory Mitsubishi!! The most untrustworthy car dealership I’ve ever dealt with. Their sales floor is a mess—completely understaffed and inexperienced. You’ll wait forever and won’t even get someone who’s authorized to sell you a car. Don’t believe anything they tell you over the phone about prices. They tried to slap on almost $5000 in “fees” on a preowned vehicle. It’s a complete scam—don’t waste your time!!
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are truly sorry to hear about your disappointing experience at Victory Mitsubishi, Jon. Our goal is always to provide a smooth and transparent car-buying process. We take your feedback seriously, and we would love the opportunity to make this right. Please reach out to us directly so we can work toward a resolution.
DO NOT BELIEVE THEIR LISTED PRICES—IT’S A SCAM!
DO NOT BELIEVE THEIR LISTED PRICES—IT’S A SCAM!!!! The prices listed online and that they’ll tell you over the phone are accurate are a ploy to get you to come in. Once you’re there, they tell you they’ll “make a deal with you” and the starting point is $3000-$4000 higher than what’s advertised—and that’s not including fees or taxes!! And then they’ll try to get you to agree to register it yourself saying it will be “cheaper” for you—hiding the fact that their inflated price over what they advertised doesn’t include taxes and you get to the DMV and get slammed with thousands in taxes there! The sales manager is a total con man. BUYER BEWARE!!
DO NOT BELIEVE THEIR LISTED PRICES—IT’S A SCAM!
DO NOT BELIEVE THEIR LISTED PRICES—IT’S A SCAM!!!! The prices listed online and that they’ll tell you over the phone are accurate are a ploy to get you to come in. Once you’re there, they tell you they’ll “make a deal with you” and the starting point is $3000-$4000 higher than what’s advertised—and that’s not including fees or taxes!! And then they’ll try to get you to agree to register it yourself saying it will be “cheaper” for you—hiding the fact that their inflated price over what they advertised doesn’t include taxes and you get to the DMV and get slammed with thousands in taxes there! The sales manager is a total con man. BUYER BEWARE!!
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We sincerely apologize for the confusion and frustration you experienced, Annette. That’s not the kind of experience we want anyone to have. We’d appreciate the chance to speak with you directly to better understand what happened and work toward a resolution if you’re open to it.
DO NOT, I repeat DO NOT go to this Dealer.
DO NOT, I repeat DO NOT go to this Dealer. I can't believe Mitsubishi has this as one of their dealers. I had a deal made online and when I went there, they claimed the car was a service loaner and not available. I called before I went and confirmed the car was available. The Manager said the girls that answer the phone do not work at the location and have no idea what is available. I am not sure they even have any new Mitsubishi's for sale. The place is a dump and the staff is very unprofessional. Bait and Switch Dealer. Check the reviews on line. They are horrendous. They must make up their own reviews here to try and make themselves look credible. Do Not go here!!!!!
DO NOT, I repeat DO NOT go to this Dealer.
DO NOT, I repeat DO NOT go to this Dealer. I can't believe Mitsubishi has this as one of their dealers. I had a deal made online and when I went there, they claimed the car was a service loaner and not available. I called before I went and confirmed the car was available. The Manager said the girls that answer the phone do not work at the location and have no idea what is available. I am not sure they even have any new Mitsubishi's for sale. The place is a dump and the staff is very unprofessional. Bait and Switch Dealer. Check the reviews on line. They are horrendous. They must make up their own reviews here to try and make themselves look credible. Do Not go here!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're very sorry to hear about your experience. We understand how frustrating it must have been to arrive and not have the vehicle available as expected. This is not the kind of impression we ever want to leave. We’d appreciate the opportunity to speak with you directly so we can better understand what happened and work toward improving moving forward.
False advert!
False advert! Lured me to fly down to New York and they assured me that the price of a Tesla model y was $4,000 less than advertised. Sales rep assured me that she will welcome me personally. Got there and she was not there and they increased the price from $24,000 to $27,800. I don’t recommend ever doing business with them.
False advert!
False advert! Lured me to fly down to New York and they assured me that the price of a Tesla model y was $4,000 less than advertised. Sales rep assured me that she will welcome me personally. Got there and she was not there and they increased the price from $24,000 to $27,800. I don’t recommend ever doing business with them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thank you for your feedback, and we apologize for your experience. This is not the service we aim to provide. Please contact our management team so we can address your concerns directly. We appreciate your input and are committed to resolving this.
I’m here today 04/13/2025.
I’m here today 04/13/2025. 11:25AM I asked thru email about a 2023 Outlander, and told me over the phone to come and check the vehicle for a test drive etc.. I arrived here and the person in charge of the vehicles told me that they don’t have a 2022 or 2023 outlander. I came from New Jersey for NOTHING! Very very bad experience. Not recommending this Car dealer to NO ONE! Later (30 mins) I received a phone call from Victoy Mitsubishi stating that yeah the got the vehicle available, I went back there and they still told me that they don’t have the vehicle. This car dealer or whatever customer service or call center from VICTORY MITSUBISHI is very very bad for the customers. Had to drive 1h30mins from New Jersey for nothing and had to pay the toll twice!!! Very disappointed
I’m here today 04/13/2025.
I’m here today 04/13/2025. 11:25AM I asked thru email about a 2023 Outlander, and told me over the phone to come and check the vehicle for a test drive etc.. I arrived here and the person in charge of the vehicles told me that they don’t have a 2022 or 2023 outlander. I came from New Jersey for NOTHING! Very very bad experience. Not recommending this Car dealer to NO ONE! Later (30 mins) I received a phone call from Victoy Mitsubishi stating that yeah the got the vehicle available, I went back there and they still told me that they don’t have the vehicle. This car dealer or whatever customer service or call center from VICTORY MITSUBISHI is very very bad for the customers. Had to drive 1h30mins from New Jersey for nothing and had to pay the toll twice!!! Very disappointed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We sincerely apologize for the confusion and the inconvenience this caused. This is certainly not the experience we aim to provide our customers. We will review this situation to ensure better communication moving forward. Thank you for bringing this to our attention, and we truly regret that we couldn't provide you with the service you expected. If there's anything we can do to help resolve this, please reach out to us directly.