355 North Auto Inc

3.3 out of 5 3.3
Rectangle 48
Sales 9:00 AM - 8:00 PM

355 North Auto Inc Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2017

We are a local family owned business here to provide you with quality used cars! 355 North Auto is easily located on Nor

...

th Avenue just west of I355. We provide some of the best used car selection around the western suburbs and will help you get the right financing and the right car. Se Hable Espanol. Schedule your appointment today!

"Great used vehicles at a competitive price!"

Reviews

3.3 out of 5 3.3
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 19, 2020

    I bought a truck the headlights didn’t even work after I took it home I’ve had to do $3000 worth of repairs I’ve owned it two months the salesman told... me they check out all the vehicles I wouldn’t believe it

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2020

    Hassle free, looking for a good deal on a small pickup and found one. They also gave me a good price on my trade in. I would recommended highly.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mike!

  • 1.0 out of 5
    December 2, 2019

    Initially, with the exception of the shortage of lending options offered/bad rate, we liked the experience. The vehicle was pretty clean, and a minor paint... issue was sorted before I returned to do the deal. Unfortunately, the AC that was also to be fixed, wasnt. The part needed hadnt come in, and after taking time off work to drive 1 hr each way to do deal (we both work 6 days a week) we were promised a fix when it came in. So, we did deal. Took home an escalade for 17k plus, in a growing brutal heatwave. The salesman assured us he would drive down to pick vehicle up for the fix, and return it, leaving a loaner car. 2 weeks of mostly 85-100 degree days later and a dozen 2 hour a day commutes in horrible heat later, I had to skip closing at work to drive out myself. 3 hours later, Im still in their office waiting. A loaner car was denied, so instead of getting errands done, or eating, here I am. This is all AFTER having to replace slide pins in brakes last week, and BOTH front wheel bearings. The first was an emergency sunday in a rainstorm on side of road repair so doubly unpleasant. The vehicle wouldnt have made it into the shop without likely losing a wheel otherwise. Ultimately, they held me up 4 hours, THEN said the part wasn't there afterall, and finally gave me a beat loaner. When vehicle was returned supposedly fixed, no parts had been changed. A bad splice was added to the ac coolant line, the line was bent doing so, and the ac was recharged. A day later, no a/c. After raising holy xxxx, they FINALLY ordered the part that was supposed to have been ordered 4 weeks prior. No way on God's green earth would we trust them to install it correctly. We picked up part, inspected it to be sure it was correct, and left with it to install ourselves. Run away fast, they aren't capable of honoring any legitimate sales contract. Even when given in writing, they will f*co you around hoping you will give up and go away before making good on terms of sale.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dear Eden, We are sorry about the unfortunate events that took place with your purchase of one of our vehicles back in July. We know you came a long ...way to make deal with us because we were the best priced, It would have been a lot easier to accommodate the issues with your purchase if you weren't so far away. I assure you we did everything we could have to try to make right. If theirs anything we can help you with in the future please give us a call 630-705-2900

  • 1.0 out of 5
    October 4, 2018

    I feel I got completely ripped off on the vehicle i purchased . I do have bad credit so I get it . It’s hard to be financed . But to be charged an extra... 1000.00 on the sticker price I just don’t understand it . Then I was told my payments would be 256.00 and I call the finance company and they are 296.00 . When I told the guy I wanted to stay around 150.00 for my payments . So the explanation I received about the extra 1000.00 I was being charged didn’t even make sense . They just said they had to make their money somehow !! Complete bull !!! Don’t come here for your next car purchase especially if your credit isn’t the best . They will screw you over

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    12 people out of 14 found this review helpful. Did you?
    Dealer Response

    Melissa, we apologize for your feelings of being taken advantage of. We understand that frustration. We have a new team in place to improve any expe...riences like you had.

  • 5.0 out of 5
    July 18, 2018

    Started looking for pickup for my son under $10k and stopped at 355 North Auto Sales based on vehicles I had seen on cars.com and other sites. I was very... skeptical of dealers looking for a pickup at this price as I knew it would need to be a older model and not perfect condition. when I visited 355 they were welcoming and not pushy in trying to find a fit for my budget. We looked at a couple vehicles and did not purchase as I wanted to shop around mainly due to my skeptical nature and expectation of finding better vehicles and deals elsewhere. After i visited at least 7 dealers and drove over 10 trucks I ended up back at 355 auto as it was clear their inventory was as advertised and pricing very competitive. Many vehicles look great on internet pics but upon 1st hand inspection and test drive are far from advertised and quite frankly junk. Just because a vehicle is used doesnt mean it should be trash. 355 inventory is as advertised and no xxxxxx business with the staff. Michael(sales) was a very respectful young man who did a good job showing pickup truck vehicles and following up with me. Frank(mgr) was completely transparent with the truck I was interested in and feel like the deal was very fair for a good condition older vehicle. In fact, I had a couple concerns that Frank had addressed immediately without hesitation which turned out very minor and corrected with zero hassles. I am not one to write reviews but in this case was so very impressed with the staff at this dealership, the inventory is really good and I trust that my son has been put into a safe and reliable truck. I would recommend to anyone to check these guys out if you're in the market for a used vehicle. Thank you 355 North

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for allowing us to earn your business.

  • 5.0 out of 5
    July 12, 2018

    The whole process of buying a car was made very easy with 355 North Auto. Ilene was a genuine and thoughtful throughout the whole process. I felt very... well taken care of by them. I will definitely be looking to purchase with them again down the line.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for five stars.

  • 1.0 out of 5
    July 5, 2018

    We felt so incredibly uncomfortable with the sales manager here. The associate who did the test drive was ok, but the sales manager was so aggressive he... actually made me (a young female) get a xxxx-y feeling. He kept asking questions like "so why are you guys holding back on this" and kept pushing us to take it before my husband and I even had a chance to discuss whether we even liked the car. We left without a sale and he was still relentlessly trying to push a sale on us. They only let us test drive one car and they used every tactic in the car salesman textbook. Highly unpleasant experience and I would NEVER recommend this place to anyone!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
    Dealer Response

    We apologize for your experience. We have a new team in place, including management, to bring an overall improved opportunity to earn our customers' ...business.

  • 4.0 out of 5
    April 13, 2018

    Timely, informative, seemed fair. Looking a purchase online, specific vehicle had already sold. My online experience was good, I have continued to look... at new inventory.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for giving us the opportunity to earn your business.

  • 5.0 out of 5
    March 10, 2018

    Not a bad place to buy a car. Fair prices and easy location to get to. Right on north avenue!! I would be happy to test drive a couple more cars!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five stars!

  • 1.0 out of 5
    March 8, 2018

    I was in contact with salesman Matthew about a vehicle I was interested in throughout the day. He confirmed there were no issues with the vehicle he was... aware of, but recently received it on trade and no inspection. I arrived at the dealership to find out the car had transmission problems. They told me the mechanic checked the car about an hour prior to my arrival. I did not receive a phone call or email to relay this information as I travelled over an hour to get to their establishment. Customer service is lacking and such a wasted trip.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Our apologies for your visit with us. We have a new team in place to improve our customers' experience.

View More Reviews