Gunn Nissan of Denton

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
73 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 27, 2019

    I really appreciate your guys getting my car repaired on this busy Thanksgiving week! Thanks very much for your assistance. I will recommend your service... department to others.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I am so glad we could help Richard! I hope you have a great holiday!

  • 5.0 out of 5
    November 25, 2019

    We puchased a vehicle through our credit union's buying program. Gunn contacted us quickly and accommodated a changing schedule to look at the car. The... experience was painless - vehicle was waiting for us to test drive and once we made thd decision to purchase the process moved quickly. No high pressure to purchase a warranty or use their financing. Product Specialist (Salesman) followed up within 48 hours to make sure we were satisfied. License plates were available in less than a week, which is very quick in our experience purchasing vehicles here. We highly recommend Gunn Nissan for a vehicle purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Navy85, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further ...we can do for you, we are happy to help!

  • June 7, 2018

    This dealership is, quite frankly, the best dealership I have ever done business with! My wife and I were in serious need of a vehicle after our trusty,... used eco-sized SUV finally gave out. We decided to check out Gunn Nissan of Denton after I received a car finance notice from a creditor. One of the things I noticed at this dealership immediately is its entire atmosphere is open and welcoming; we saw individuals whom were having their vehicles serviced sitting in a waiting area with huge clear windows, and some of them were observing the work that the mechanics were completing. The entire staff seemed warm and attentive… we were offered beverages and snacks like we were at a party. Suzie, the Sales Associate who assisted me with my deal, was bubbly, fun, and very helpful. She asked me what type of car I was interested in right away; she never appeared to have a "secret agenda" to put me in a car I didn't want... I was in control the entire time, never feeling pressure or persuasion to do anything other than what I wanted. The selection of vehicles they have is great; I test drove several makes/models with no hassle. I had my mind set on a used SUV, but the mileage values for the makes and models I test-drove were a little higher than what I was looking for. I then transitioned to brand new Nissan SUV models, but the selection of SUVs was just a bit outside of my sticker price range (I had already done my homework, and I had decided that I wanted a vehicle for less than $23,000 at total- sale price). That's when I met with Josh, the Credit Counselor. We went over my credit, and we reviewed a host of credit scenario variations, discussing APRs and monthly payments. Ultimately, I decided on a 2018 sedan and we applied for financing. In no time, the deal was made! However, Josh felt that I could get a better interest rate and lower monthly payments if he had a little more time to negotiate (I had initially gone to the dealership toward the evening hours). I accepted his offer to further assist me. By the next day, an even better deal was made which significantly lowered my interest rate, saving me nearly $100.00 a month! I met with Trey, the Finance Manager, and finalized my paperwork that day. Suzie handed me the keyless remote to a 2018 Nissan Sentra, and I and my wife drove home happy with the purchase and overall experience... and I did this with NO MONEY DOWN! I've had my car for just over a month, and I can't express how great things are; great car, easy payments, and friendly, professional, hassle-free service. Thank you, Suzie, Josh, and Trey! Awesome job, Gunn Nissan of Denton!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 23, 2019

    I worked with Ken O’Donnell in sales. He is very professional and not at all a high pressure sales person. The vehicle I purchased was ready to test drive... when I arrived and Ken was actually waiting at the front counter when I walked in. The vehicle was exactly as described on line and I purchased it without hesitation. This was my first visit to Gunn Nissan and it was a very pleasant experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Brian, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case duri...ng your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    November 15, 2019

    Exelent service. Anthony gave us exelent service. We will recommend your service to our friends. We like driving Nissan and will probably buy a another... one when we buy again.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

  • 5.0 out of 5
    November 13, 2019

    Took my new car in for first oil change. Service was quick - in and out in less than an hour. Coffee and snacks were available while I waited. Super... service delivery!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Debbie, thank you so much for your positive comments about Gunn Nissan Of Denton! We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    October 10, 2019

    The service was excellent. The service was done in a timely manner. Anthony, the service provider was very professional and kept us updated on the needed... repairs and service that was going to be done. We got a video done by the mechanic to inform us of what he found while working on our car. Excellent service every time we go to Gunn Nissan.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Irene, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear th...at you enjoyed your experience here at Gunn Nissan Of Denton!

  • 1.0 out of 5
    September 12, 2019

    If you are planning on buying a car on Friday, be advised that their "48 hour return policy" will not apply to your purchase. I had the misfortune of... finding out the hard way.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 9, 2019

    Gabe was fantastic! He was knowledgeable and easy to work with. There wasn’t any tense sales pressure. The process was fairly quick and painless. The buying... process can be daunting, but this wasn’t.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 1, 2019

    Justin and his team were so nice. No pressure the most relaxed. Easiest purchase I have ever made. Love the credit manager (can’t remember his name though)... he explained the process every step of the way.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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