Reviews
Write a reviewBad customer service by owner Mike
Purchased a vehicle within a week could not put gas in the tank took it back they kept it a week then the rotors went out the motor wouldn't catch it spent over and over again I was told it was a buy here pay here it had an open recall on it the handle broke off the door all this within 2 weeks $3,000 down didn't offer to put me in another car and wouldn't even give me half of my money back really I understand buy here pay here but for the motor the rotors the handle coming off within a week and you offer no kind of accommodation but I went to Enterprise car lot don't have to have a lot of credit $2,000 down drove off in a 2020 and if it break down they will put me in a rental that would be my advice to anybody never go to a used buy here pay here car lot again in life
Bad customer service by owner Mike
Purchased a vehicle within a week could not put gas in the tank took it back they kept it a week then the rotors went out the motor wouldn't catch it spent over and over again I was told it was a buy here pay here it had an open recall on it the handle broke off the door all this within 2 weeks $3,000 down didn't offer to put me in another car and wouldn't even give me half of my money back really I understand buy here pay here but for the motor the rotors the handle coming off within a week and you offer no kind of accommodation but I went to Enterprise car lot don't have to have a lot of credit $2,000 down drove off in a 2020 and if it break down they will put me in a rental that would be my advice to anybody never go to a used buy here pay here car lot again in life
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Chuck!
Bought 3 cars from them and had a great experience every time. Mostly involving Chuck. Thanks, Chuck! I really have to write four more words to qualify to post this review?? Thanks again, Chuck! :)
Thanks, Chuck!
Bought 3 cars from them and had a great experience every time. Mostly involving Chuck. Thanks, Chuck! I really have to write four more words to qualify to post this review?? Thanks again, Chuck! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great place to buy a car, great deals,
great place, everyone i know buys cars from them and are always happy, they have been there for 22 years and its the same guys everytime i go
great place to buy a car, great deals,
great place, everyone i know buys cars from them and are always happy, they have been there for 22 years and its the same guys everytime i go
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Customer satisfaction
I have been dealing with Mike and his staff for over a decade and like any buy here pay here dealership you may run into a car that’s not exactly what you expected but he will do everything in his power to correct the problem with the vehicle I have recommended my family members and coworkers to purchase a vehicle with a Carlot
Customer satisfaction
I have been dealing with Mike and his staff for over a decade and like any buy here pay here dealership you may run into a car that’s not exactly what you expected but he will do everything in his power to correct the problem with the vehicle I have recommended my family members and coworkers to purchase a vehicle with a Carlot
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to get a car
Have been dealing with this company for a very long time bought most of all my cars from them and they have been great. I have bought from both lots the one in Seffner and the one in Zephyrhills. They are very honest and will get you a great deal. I bought a car from them back in 2020 and it took me a year to pay it off. Heather at the Seffner lot is absolutely amazing.
Great place to get a car
Have been dealing with this company for a very long time bought most of all my cars from them and they have been great. I have bought from both lots the one in Seffner and the one in Zephyrhills. They are very honest and will get you a great deal. I bought a car from them back in 2020 and it took me a year to pay it off. Heather at the Seffner lot is absolutely amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience
Heather is still there and still the best title clerk ever she does a great job at multi tasking and is very pleasant. Paid off another car and I would still recommend A Car Lot to anyone very nice people to deal with.
Wonderful experience
Heather is still there and still the best title clerk ever she does a great job at multi tasking and is very pleasant. Paid off another car and I would still recommend A Car Lot to anyone very nice people to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
He did a amazing job satisfying me and my friend .
Julio was very helpful and understanding i would recommend people to come to julio for great services and greats prices and is bilingual so both languages would be helpful
He did a amazing job satisfying me and my friend .
Julio was very helpful and understanding i would recommend people to come to julio for great services and greats prices and is bilingual so both languages would be helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THE HARRY WORMWORD CAR DEALERSHIP IN REAL LIFE
I put $1700 down on a $4400 Mazda Tribute with 120,000 miles on it & great body condition,ran great, was told it just needed tires and the engine light is stuck on. Test drove & looked at it, and it was good... Until I left. It ran out of gas on my way home first off. Then ever since I've had it I have put $1,700 into it AND ITS BROKE DOWN AGAIN, AFTER A NEW ALTERNATOR, BATTERY, REWIRING TO THE BATTERY AND ALTERNATOR, OIL CHANGE, TIMING BELT, BRAKES & ROADERS.. This place is TRASH! I'm a single mom working part time. I could barely keep up on payments after all the charges to fix it.. Yet they still charged late fees, and would not help in anyway. I can't believe they can do this everyday.
THE HARRY WORMWORD CAR DEALERSHIP IN REAL LIFE
I put $1700 down on a $4400 Mazda Tribute with 120,000 miles on it & great body condition,ran great, was told it just needed tires and the engine light is stuck on. Test drove & looked at it, and it was good... Until I left. It ran out of gas on my way home first off. Then ever since I've had it I have put $1,700 into it AND ITS BROKE DOWN AGAIN, AFTER A NEW ALTERNATOR, BATTERY, REWIRING TO THE BATTERY AND ALTERNATOR, OIL CHANGE, TIMING BELT, BRAKES & ROADERS.. This place is TRASH! I'm a single mom working part time. I could barely keep up on payments after all the charges to fix it.. Yet they still charged late fees, and would not help in anyway. I can't believe they can do this everyday.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
WORST PLACE EVER TO BUY USED CAR
they only clear the check engine light long enough that the car beaks down outside the 72 hour LEMON LAW , THERE IS ONE HERE , THEY LIE I've made every payment on time, want to charge me more instead of making sure ride worked together to work to make the payment crooked
WORST PLACE EVER TO BUY USED CAR
they only clear the check engine light long enough that the car beaks down outside the 72 hour LEMON LAW , THERE IS ONE HERE , THEY LIE I've made every payment on time, want to charge me more instead of making sure ride worked together to work to make the payment crooked
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
bought back glass for a car
Great people. Great customer service. All around great place . Helped me with everything I needed and called in more people to help my situation. Couldn't ask for cooler people !
bought back glass for a car
Great people. Great customer service. All around great place . Helped me with everything I needed and called in more people to help my situation. Couldn't ask for cooler people !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase