Ourisman Chevrolet Baltimore

3.2 out of 5 3.2
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Ourisman Chevrolet Baltimore Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2017

This is the newest Ourisman Chevrolet dealership in Maryland. New Management, easier to purchase and service. Please r

...

each out and see why people say "You always get your way at Ourisman Chevrolet"!

"Easy credit approvals. New management and increase inventory! Come in today!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.2 out of 5 3.2
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 20, 2020

    Good experience, nice customer service. Craig was a great sales consultant. Recommended.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 23, 2020

    Advertise prices that are not available. Tried to purchase car but was always left without a car. Not a trustworthy dealership. They use a low price to... get you in the door and then say the price is thousands more.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 2, 2018

    The experience was one of the best I've had with buying a car and I had buying a car..

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much. I have shared this with the team. Enjoy your new car!

  • 5.0 out of 5
    July 24, 2020

    The entire process from sales to finances was smooth and uncomplicated. My interactions with sales, management and financing was without pressure and... everyone had a great attitude toward the sales process. Highly recommend this dealership and all of the people that work together to make the customer experience top notch.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 8, 2020

    Ourisman had a new vehicle on their website that said sales price. There was nothing in the fine print to indicate they I had to quality and or meet certain... terms. It was strictly a Chevrolet rebate and "Ourisman Baltimore Price." When I called and spoke sales rep DEVELYN SILCOTT and said I would purchase the vehicle he immediately started changing the story saying I am not qualified for that price and tried to "strong arm" the situation. Develyn Silcott blew me off and would not help me any further. I then contacted Ourisman again and spoke with Sales Manager AL RUSSELL who immediently took his incompetent sales associates side and stated I did not read the fine print. There was no fine print regarding restrictions for the sales price offered online. My family and I have owned Chevys most of our lives and I can say this is the worst Chevrolet Dealership. Do not waste your time and find a reputable dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    May 8, 2020

    Probably the most unprofessional car dealership I’ve dealt with in my 30 years of buying a car. Nothing but a run around and a hassle trying to get you... to come in to the dealership so they can strong-arm you. Games hidden numbers tactics used by dishonest people trying to trick the unsuspecting.

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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    I'm sorry we did not meet your expectations. Please contact Kunta, our director of sales so we can learn and improve. Thank you.

  • 5.0 out of 5
    May 8, 2020

    Courtesy, Respect, Quality and Professionalism of service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great 5 star rating and feedback. Very much appreciated.

  • 5.0 out of 5
    April 30, 2020

    They work with you to ensure you get the best deal possible.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Very refreshing to read this. Thank you!

  • 5.0 out of 5
    April 28, 2020

    Warm, friendly and very knowledgeable. Sales rep. Marie is the best. Please see her, she will make your day!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, we will share this with Maria and make her day!

  • 5.0 out of 5
    April 14, 2020

    My car was diagnosed and serviced in a timely manner at Ourisman Chevrolet. Staff was very courteous. Will recommend to anyone who need to have their vehicle... serviced. My car drives likes it's brand new!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for trusting us with your service needs. We are very happy to see and read your feedback!

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