Reviews
Sales customer service follow up is great.
Sales customer service follow up is great. Team engages customers and their concerns. Clean dealership
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review! We're glad our team provided excellent follow-up and customer service. We appreciate your support and hope to see you again!
This is by far the most pleasant experience I have had
This is by far the most pleasant experience I have had with a dealership here in Florida. The process from first inquiring about the vehicle online to eventually purchasing the vehicle after scheduling an appointment with Taylor Miller exceeded all of my expectations. The staff was professional, courteous, and extremely efficient when compared to other dealerships I visited. The no added dealer fees and up front pricing saved me a lot of time and money, something that other dealerships were unwilling to do. My family and I will be back for future purchases. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Jakob! We're so glad Taylor and the team provided a smooth, transparent, and efficient car-buying experience for you. We truly appreciate your support and look forward to helping you and your family again!
Great selection of different cars and in all price
Great selection of different cars and in all price ranges. Sales people were friendly and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review, Richard! We're glad you enjoyed our selection and had a positive experience with our friendly, knowledgeable team. We appreciate your support and hope to see you again!
Mason was the reason we came back and he did not
Mason was the reason we came back and he did not disappoint. He was very knowledgeable and created a low stress, low pressure environment so we could make the best decision on which car to purchase. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Luckygirl! We're so glad Mason made your experience stress-free and helped you find the right car. We appreciate your recommendation and hope you enjoy your new vehicle!
The Process took far too long.
The Process took far too long. Nearly 5 and half hours. Salesman was good though.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear you had a good experience with your salesperson, but we understand that the long process was frustrating. We appreciate your patience and will work to improve efficiency in the future.
Bought a car on Sunday started shaking on highway and
Bought a car on Sunday started shaking on highway and light on, they fixed the engine light but not shaking. Brought car back they rotated tires and sent me on my way. Not fixed now car shakes like something is going to fall off, expect me to get to dealer even though I’m an hour and a half away. Dishonest and used car manager won’t call and talk to me.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marvin, Thank you for sharing your experience. We understand your frustration with the ongoing issue and your concerns regarding communication. We are always striving to improve our customer experience and your input will help us work to improve. If you'd like to speak more about your experience feel free to reach out to me directly. Devon Ortiz Sales Manager devon.ortiz@hyundaicfl.com 407-554-7900.
All your sales representatives were courageous and neat
All your sales representatives were courageous and neat appearing and chased down any issues that occurred
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Denny! We're glad our team provided professional service and worked hard to address any issues. We appreciate your support and hope you enjoy your vehicle!
Outstanding !
Outstanding !!! All started with our salesman Mason greeting us outside. Mason set the tone for our entire experience by his professional and his genuine commitment to giving us the best customer service possible. He represented us in our buying experience while also being a great representative for the dealership . We are very pleased with the purchase of our new vehicle and would highly recommend Mason. He is a great person !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your outstanding review! We're thrilled to hear that Mason provided such professional and dedicated service, making your experience a great one. Enjoy your new vehicle, and we truly appreciate your recommendation!
I recently went in to get my car serviced.
I recently went in to get my car serviced. I made a mistake and came in at the wrong appointment. The customer service person, Kailey went out of the way to accommodate in a busy day. She kept checking in with me on a regular basis to see if I needed anything or gave me timely updates on my vehicle. I loved my experience at this location and will recommend to friends and family about my experience and more importantly the care that this young lady took. She is an asset your dealership. Please accept my sincere thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great experience! We're glad Kailey went above and beyond to accommodate you and keep you updated throughout your visit. We truly appreciate your recommendation and will be sure to recognize her for her outstanding service!
Los felicito por su eselecte trabajo, realmente el
Los felicito por su eselecte trabajo, realmente el vendedor es A 1 un fuerte abrazo y lo recomiendo con mucho cariño bella persona
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Gracias por tu excelente reseña, Rafael! Nos alegra saber que tu experiencia con nuestro equipo fue de primera y que recibiste un gran servicio. Apreciamos tu recomendación y esperamos verte nuevamente en el futuro.