Reviews
Write a reviewGreat Dealership.
Great Dealership. Experience was pretty easy. Little bit of confusion in financing but it all worked out in the end.
Great Dealership.
Great Dealership. Experience was pretty easy. Little bit of confusion in financing but it all worked out in the end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top-notch customer service.
Top-notch customer service. I love my new Dodge Durango. Thanks for making the buying experience enjoyable.
Top-notch customer service.
Top-notch customer service. I love my new Dodge Durango. Thanks for making the buying experience enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had vehicle for 5 months could not fix.
Had vehicle for 5 months could not fix. Jeep offered to buy back vehicle, Elm Grove Dodge would not host the buy back. They demanded vehicle be towed from there lot at owners expense to a dealer that would host buy back. We have bought 4 jeeps from them. NEVER AGAIN!!! TRISH
Had vehicle for 5 months could not fix.
Had vehicle for 5 months could not fix. Jeep offered to buy back vehicle, Elm Grove Dodge would not host the buy back. They demanded vehicle be towed from there lot at owners expense to a dealer that would host buy back. We have bought 4 jeeps from them. NEVER AGAIN!!! TRISH
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Would definitely do business here again
We were very impressed with the service we received today, Nick was great to work with very prompt in answering all questions. Very comfortable welcoming atmosphere. Nick, Jordan and Micah were all super friendly and kind when helping us! It was definitely worth the 3.5 hour drive!
Would definitely do business here again
We were very impressed with the service we received today, Nick was great to work with very prompt in answering all questions. Very comfortable welcoming atmosphere. Nick, Jordan and Micah were all super friendly and kind when helping us! It was definitely worth the 3.5 hour drive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would give this dealership 1000 stars if I could.
I would give this dealership 1000 stars if I could. They went above and beyond for helping get my car fixed. You couldn’t ask for a more honest place to take your vehicle to be serviced. I couldn’t say thank you enough for them and all they did for me and my husband.
I would give this dealership 1000 stars if I could.
I would give this dealership 1000 stars if I could. They went above and beyond for helping get my car fixed. You couldn’t ask for a more honest place to take your vehicle to be serviced. I couldn’t say thank you enough for them and all they did for me and my husband.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nothing but good things to say about my experience with
Nothing but good things to say about my experience with this dealership. They were very friendly and professional. They seemed to truly care about the customers experience and would go the extra mile to help in anyway they could. I love my new Jeep Compass and would recommend this dealership to everyone.
Nothing but good things to say about my experience with
Nothing but good things to say about my experience with this dealership. They were very friendly and professional. They seemed to truly care about the customers experience and would go the extra mile to help in anyway they could. I love my new Jeep Compass and would recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly helpful staff my hats off to John the assistant
Friendly helpful staff my hats off to John the assistant service manager and the mechanics who did the work on my 07 Jeep Patriot rear subframe replacement job.
Friendly helpful staff my hats off to John the assistant
Friendly helpful staff my hats off to John the assistant service manager and the mechanics who did the work on my 07 Jeep Patriot rear subframe replacement job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in with one large and several small problems.
Went in with one large and several small problems. The reception and helpfullness could not have been better. Had no appointment, did not matter. My vehicle was taken care of right away. Gave me a ride home when the problem looked like would take some time. Called me with updates on progress of my car in shop. Called me when work completed and sent a car to pick me up. Overall best experience possible. Thank you, will always use this dealership for my car in the future.
Went in with one large and several small problems.
Went in with one large and several small problems. The reception and helpfullness could not have been better. Had no appointment, did not matter. My vehicle was taken care of right away. Gave me a ride home when the problem looked like would take some time. Called me with updates on progress of my car in shop. Called me when work completed and sent a car to pick me up. Overall best experience possible. Thank you, will always use this dealership for my car in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service as always at ElmGrove Dodge
Great service as always at Elm Grove dodge been doing business with them for years paul and the rest of their team in the service dept are great
Great service as always at ElmGrove Dodge
Great service as always at Elm Grove dodge been doing business with them for years paul and the rest of their team in the service dept are great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sales and service very friendly knowledgeable try their...
Sales and service very friendly knowledgeable try their hardest to satisfy your expectations as their customers! I recommend them highly it’s worth the drive you will be very impressed! Mike in finance will take care of all your questions and work hard to get you out the door soon as possible. He continued to help me after I bought my SVU very professional one of the best he truly cares about you not just a customer he’s amazing truly cares about your personal experience. Fixed my SUV didn’t charge me when I first bought it went beyond words of how grateful I’m was to all staff involved in fixing the problem. I will only go there it’s worth the drive no matter where you live. Thank you Elm Grove Dodge Alice Frum
Sales and service very friendly knowledgeable try their...
Sales and service very friendly knowledgeable try their hardest to satisfy your expectations as their customers! I recommend them highly it’s worth the drive you will be very impressed! Mike in finance will take care of all your questions and work hard to get you out the door soon as possible. He continued to help me after I bought my SVU very professional one of the best he truly cares about you not just a customer he’s amazing truly cares about your personal experience. Fixed my SUV didn’t charge me when I first bought it went beyond words of how grateful I’m was to all staff involved in fixing the problem. I will only go there it’s worth the drive no matter where you live. Thank you Elm Grove Dodge Alice Frum
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car