Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 12, 2017

    They never answered my request on a vehicle . No call,email,or text.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alex. I am so sorry that you had a negative experience. The Cars.com system DID NOT alert me of your email from Dec. 3, so there is no way I woul...d have known you had sent us an email through the Cars.com website. We strive very hard to make contact with each and every customer that emails, texts, or calls. So, please don't assume that we are a "bad dealership" as your title states. That is simply not the case. We are reliant upon Cars.com to properly channel our leads and that did not happen in your case. I apologize for any inconvenience. The car you actually emailed us about sold that morning, prior to you emailing. My advice in the future would be to call, text, or email the dealership directly, vs. emailing them through a third party website, such as Cars.com- should you not hear back. Should you need further assistance, my direct email is: texascarplace@gmail.com. Lance

  • 5.0 out of 5
    November 9, 2017

    Lance is a great person to deal with making the experience a fast and pleasant Hope to deal with them in the future

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Stanley. I look forward to serving you in the future!!

Texas Car Place

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