They never answered my request on a vehicle . No call,email,or text.
Hi Alex. I am so sorry that you had a negative experience. The Cars.com system DID NOT alert me of your email from Dec. 3, so there is no way I woul...d have known you had sent us an email through the Cars.com website. We strive very hard to make contact with each and every customer that emails, texts, or calls. So, please don't assume that we are a "bad dealership" as your title states. That is simply not the case. We are reliant upon Cars.com to properly channel our leads and that did not happen in your case. I apologize for any inconvenience. The car you actually emailed us about sold that morning, prior to you emailing. My advice in the future would be to call, text, or email the dealership directly, vs. emailing them through a third party website, such as Cars.com- should you not hear back. Should you need further assistance, my direct email is: firstname.lastname@example.org. Lance
Lance is a great person to deal with making the experience a fast and pleasant Hope to deal with them in the future
Thanks Stanley. I look forward to serving you in the future!!