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Jamestown Honda

(89 reviews)
Visit Jamestown Honda
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00am
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (888) 863-7089 (888) 863-7089
Used (888) 881-6723 (888) 881-6723
Service (888) 691-7240 (888) 691-7240

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since August 2026.
Welcome to the new Jamestown Honda located in Lakewood, NY. We are the newest and one of the largest Honda dealerships within 45 miles of Lakewood, NY; also serving the surrounding communities of Fredonia, NY; Van Buren Bay Areas of NY; Warren, PA; and Erie, PA. Our state of the art, brand new 25,000 square foot facility offers one of the largest selections of the most popular new Honda models such as the CR-V, Accord, Civic, Odyssey, HR-V, Pilot, Fit and the Ridgeline. Our expansive on-site inventory also includes used vehicles and Honda Certified Pre-Owned. All Honda Certified Pre-Owned Vehicles are nearly new and fully certified.

Service center

Phone number (888) 691-7240

Service hours

Monday
8:00am–5:00am
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(89 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jamestown Honda from DealerRater.

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The reason I gave an average rating was, I was disappointed. In the fact I paid to have my tires that I bought at your dealership rotated. I was low on pressure in the tires. I believe all that was done was the tire rotation and none of the tires were pressured to uniform tire pressures. I still am low and I was disappointed in that fact now I have to re-pressure them off myself after paying the dealers to do it.

The reason I gave an average rating was, I was disappointed. In the fact I paid to have my tires that I bought at your dealership rotated. I was low on pressure in the tires. I believe all that was done was the tire rotation and none of the tires were pressured to uniform tire pressures. I still am low and I was disappointed in that fact now I have to re-pressure them off myself after paying the dealers to do it.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I am happy with their services. They are very kind and I like the reminders on appointments.

I am happy with their services. They are very kind and I like the reminders on appointments.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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Everyone was knowledgeable The staff was friendly, knowledgeable & very accommodating. It took less time than I expected

Everyone was knowledgeable The staff was friendly, knowledgeable & very accommodating. It took less time than I expected

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Jamestown Honda.

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I’ve been a customer since 2019. Have never been disappointed will always stick with honda. On my 4th crv!

I’ve been a customer since 2019. Have never been disappointed will always stick with honda. On my 4th crv!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hearing you’ve trusted us since 2019 and are on your fourth Honda CR-V means a great deal to our team. We’re thrilled your experiences have never disappointed and look forward to supporting you with your new Honda CR-V. Thank you for your continued loyalty and for choosing our dealership again.

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The dealership has friendly knowledgeable people who care about the customer. The dealership is a good place to go.

The dealership has friendly knowledgeable people who care about the customer. The dealership is a good place to go.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your Honda CR-V is in great hands when it’s in for service. Hearing that you find our service team knowledgeable and caring means a lot to us. Thank you for choosing us for your service needs.

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I dropped my car off at the dealership for an oil change and tire rotation. Check in was quick and they kept me updated about the status of my car.

I dropped my car off at the dealership for an oil change and tire rotation. Check in was quick and they kept me updated about the status of my car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that you appreciated our quick check-in and timely updates means a lot to our service team. We’re glad we could complete the oil change and tire rotation on your Honda HR-V efficiently.

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Friendly staff providing a great service. Amanda was a pleasure to work with & got us in before our appt :)

Friendly staff providing a great service. Amanda was a pleasure to work with & got us in before our appt :)

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating. We’re pleased our team could get you in ahead of your appointment and deliver friendly, attentive service for your Accord.

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Fast and friendly service. Im always happy with my service at Jamestown Honda. I perf to go there over anywhere else.

Fast and friendly service. Im always happy with my service at Jamestown Honda. I perf to go there over anywhere else.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing you value our fast, friendly service means a lot to our team. We’re pleased we could complete your Honda CR-V service efficiently and courteously.

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All the staff was extremely friendly and helpful. Hannah was also very kind and patient

All the staff was extremely friendly and helpful. Hannah was also very kind and patient

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad your service visit felt welcoming and that our team could be so supportive. Knowing our team’s kindness and patience made a difference means a lot to us.

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The staff were extremely friendly and helpful. Also pretty quick. I didn’t expect to get the car the same day.

The staff were extremely friendly and helpful. Also pretty quick. I didn’t expect to get the car the same day.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating. We’re glad our team could get you into your new CR-V so quickly and provide a friendly, helpful experience.

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