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Jamestown Honda

(62 reviews)
Visit Jamestown Honda
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00am
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (888) 863-7089 (888) 863-7089
Used (888) 881-6723 (888) 881-6723
Service (888) 691-7240 (888) 691-7240

Inventory

See all 97 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2026.
Welcome to the new Jamestown Honda located in Lakewood, NY. We are the newest and one of the largest Honda dealerships within 45 miles of Lakewood, NY; also serving the surrounding communities of Fredonia, NY; Van Buren Bay Areas of NY; Warren, PA; and Erie, PA. Our state of the art, brand new 25,000 square foot facility offers one of the largest selections of the most popular new Honda models such as the CR-V, Accord, Civic, Odyssey, HR-V, Pilot, Fit and the Ridgeline. Our expansive on-site inventory also includes used vehicles and Honda Certified Pre-Owned. All Honda Certified Pre-Owned Vehicles are nearly new and fully certified.

Service center

Phone number (888) 691-7240

Service hours

Monday
8:00am–5:00am
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jamestown Honda from DealerRater.

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Good communication, given up date and apology for the delay in service done Great job

Good communication, given up date and apology for the delay in service done Great job

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating. Knowing that our communication, updates, and apology for the delay during the service on your Honda CR-V Hybrid met your needs means a lot to our service department.

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Hannah Short was fast, efficient and kind. Would highly recommend her and the dealership. Thanks!

Hannah Short was fast, efficient and kind. Would highly recommend her and the dealership. Thanks!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our sales associate could provide quick, thorough, and friendly support. Congratulations on your new Honda CR-V, and thank you for recommending our dealership!

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Excellent communication & service Clean waiting room. Nice environment. Professional staff. Fairly quick service overall. Fair prices

Excellent communication & service Clean waiting room. Nice environment. Professional staff. Fairly quick service overall. Fair prices

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating. We’re glad our clean waiting area, clear communication, and timely service on your Honda CR-V delivered in a fair, professional environment.

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I was disappointed that they couldn't fix my sound on my new car We have to drive back up on Friday to see if they can figure it out

I was disappointed that they couldn't fix my sound on my new car We have to drive back up on Friday to see if they can figure it out

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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Joslyn greeted me when I arrived for my appt. She checked me in, then I waited in waiting while recall part was replaced. It didn't seem too long before Joslyn said I was all set. Friendly atmosphere.

Joslyn greeted me when I arrived for my appt. She checked me in, then I waited in waiting while recall part was replaced. It didn't seem too long before Joslyn said I was all set. Friendly atmosphere.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing that the check-in process and recall repair on your Honda Odyssey met your expectations is rewarding. Your comments about our friendly atmosphere and prompt service mean a lot to our service department.

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Fast, friendly service We would go there again . They let us know when car would be done , they called the next day . Very good service.

Fast, friendly service We would go there again . They let us know when car would be done , they called the next day . Very good service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing you found the service on your Honda Passport fast and friendly means a lot to our team. We’re pleased we could provide efficient service and keep you informed about your Passport’s completion.

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They take care of the problems that I have on my vehicle and they point out potential problems that I might run into

They take care of the problems that I have on my vehicle and they point out potential problems that I might run into

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing we could take care of the current issues on your Kia Sorento and point out potential concerns is rewarding. Our service team appreciates your five-star rating and is here for any future maintenance or questions.

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Service related. The ladies were very helpful and friendly. Service related. The ladies were very helpful and friendly.

Service related. The ladies were very helpful and friendly. Service related. The ladies were very helpful and friendly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing our service team was so helpful and friendly means a lot to our service department. Thank you for entrusting us with the service on your Kia K5.

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My car was taken in for service as soon as I got there. I did have a problem with an issue in my car which was totally explained to me and recommended what I could do which I did. Staff was very friendly, I feel very confident to take my car there for service.

My car was taken in for service as soon as I got there. I did have a problem with an issue in my car which was totally explained to me and recommended what I could do which I did. Staff was very friendly, I feel very confident to take my car there for service.

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad the service process for your Kia Sportage felt seamless from prompt check-in through a clear explanation of the repair. Your confidence in our service department means a lot to us.

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Very pleasant and efficient! Got the work done much quicker than I expected. Love HONDA

Very pleasant and efficient! Got the work done much quicker than I expected. Love HONDA

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad the service on your CR-V Hybrid was pleasant and finished more quickly than you expected. Knowing your enthusiasm for Honda and your five-star rating means a lot to our service team.

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See all 62 reviews

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