[{"id":445707,"personPtyId":34658249,"firstName":"William","lastName":"Beachner Jr","titleText":"General Manager","emailTxt":"wbeachner@jamestownhonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114341/employees/fbbedc197b9c.jpg","drDealerId":114341,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"983404800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":445560,"personPtyId":33971487,"firstName":"Curtis","lastName":"Strong","titleText":"Sales","shortBioText":"Hello everyone, allow me to introduce myself. As you can see from my profile, my name is Curtis Strong. I live here in Lakewood, NY with my wife and three boys, ranging in age from 11 to 5. I have loved automobiles my entire life, and I am very excited to be here at Jamestown Honda. My father, Jim Strong, was in the car business for over 50 years. I basically grew up in a dealership, however this is my first sales position in the automotive industry. I come here from selling furniture at Lafayette Corners in Jamestown, NY where I was for 15 years. I am excited to provide an exceptional buying experience for every customer, and I'll work hard to make the buying experience as enjoyable and stress-free as possible. Please contact me for all your automotive needs!","emailTxt":"cstrong@jamestownhonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114341/employees/6d6f927a4a72.jpg","drDealerId":114341,"dealerEmpStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":528699,"personPtyId":44956169,"firstName":"Nate","lastName":"Stancombe","titleText":"Sales","emailTxt":"Nstancombe@jamestownhonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114341/employees/7dd22e8df484.jpg","drDealerId":114341,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":445556,"personPtyId":33972725,"firstName":"Nicole","lastName":"Miller","titleText":"BDC Manager","emailTxt":"Nmiller@jamestownhonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114341/employees/92bd3bc9e1a6.jpg","drDealerId":114341,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":564435,"firstName":"Dylan","lastName":"Monnin","titleText":"Sales","shortBioText":"Hello Everyone! My Name is Dylan and I am new to the Sales Business! I was born and raised in Buffalo, New York where I lived till I joined the United States Army. From there I moved down to Jamestown where I joined the car business for the simple fact that I enjoy meeting and helping new people! I love spending my spare time with family and hunting and fishing","emailTxt":"Dmonnin@jamestownhonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114341/employees/06bfe1f24558.jpg","drDealerId":114341,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":445706,"personPtyId":33356731,"firstName":"Megan","lastName":"Hook","titleText":"Marketing Manager","emailTxt":"social@thetolandgroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114341,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":536176,"personPtyId":47264820,"firstName":"Scott","lastName":"Wilson","titleText":"Sales","shortBioText":"Hello I am Scott, new to the car sales business but not new to customer service. I am a Army Veteran and a family man. I am a huge sports fanatic even though my choice of teams are not the best, but I still love them. I am also a movie addict and attempt to own as many movies as possible, also watch as many as time allows it. I am a very loyal and dedicated person along with not knowing the meaning of giving up trying help others. Now enough about me it is time to meet you the customers and learn about your story.","emailTxt":"Swilson@jamestownhonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114341/employees/800c7ce2d93b.jpg","drDealerId":114341,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"}]

Jamestown Honda

4.5 out of 5 4.5

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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
20 lifetime reviews. Includes reviews of Jamestown Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 31, 2020

    Great dealership with friendly staff. They were able to answer all of my questions and didn't make me feel pressured. Incredible atmosphere every visit....

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    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jamestown Honda

    Thank you for your review! We're happy to hear you received 5-star customer service from our team!


    Worked with:
    Nicole Miller

    BDC Manager

    NOT RATED

  • 5.0 out of 5
    December 24, 2019

    Been dealing with Bianchi honda for many many years but when there were no cars to be found on their lot saw Jamestown Honda having a CRV on the their... lot. I called and dealt with Matt over the phone and liked what I heard so drove and dealt with Mike, Bill the manager and Nate. The price was outstanding the transaction was smooth as silk and backed with honest integrity. They honor their commitment even after the sale. Top notch professional sales and service would and will recommend this dealership to anyone.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jamestown Honda

    Thank you for this great feedback! We appreciate your kind words and business! We look forward to working with you again in the future!


    Worked with:
    William Beachner Jr

    General Manager

    NOT RATED

    Nate Stancombe

    Sales

    NOT RATED

  • 5.0 out of 5
    December 12, 2019

    Bought a used 17 Silverado there and Bruce and Scott were easy to deal with and the service and detail depts made sure the truck was like new.

    Not Applicable
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jamestown Honda

    Thank you for this feedback! We appreciate your business and kind words!


    Worked with:
    William Beachner Jr

    General Manager

    NOT RATED

    Curtis Strong

    Sales

    NOT RATED

    Nicole Miller

    BDC Manager

    NOT RATED

  • 2.0 out of 5
    October 12, 2019

    Purchased a used van that was driven as a dealer car. One of their selling points was that this car was maintained and serviced by the dealership. After... purchasing the car we realized within two days that the brakes needed servicing. All four brakes were very rusty, but one of the calipers was seized up and took quite a bit to grind away the rust. We understand that we purchased an inspection only vehicle and also understand that NY vehicles of this age will have rust. What we didn't expect was that when we were told that this vehicle was maintained by the dealer, that this meant the car had brakes that were not functioning. When we called to inform the dealer of the issue, we received tremendous support from the salesman and the gentleman who managed the garage. He agreed with me that they shouldn't have sold a car whose brakes weren't fully functioning and made a kind offer for us to bring in the repair costs to see how they could compensate for the oversight. We did as they requested, but nothing happened as I don't think the management at Honda shared his sentiment. Apparently, the desire to make things right isn't shared across the dealership and they chose to value the bottom line over customer safety and satisfaction. Thanks to the many people at Honda that were so great to us. The garage gave our car a safety inspection after we replaced all the brakes to make sure there are no other issues. However, I would not recommend this dealer to anyone as we do not trust the dealer to sell a safe vehicle or to follow through on their word.

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    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nate Stancombe

    Sales

    NOT RATED

  • 5.0 out of 5
    April 3, 2019

    Stopped in to test drive a car and was immediately greeted by Nate. He went along for the drive and was very knowledgable about the vehicle, even though... it's not a make he normally sells. He made the whole process painless. Unfortunately, I've had some not-so-good experiences with dealerships in the past. I'll admit it. Buying a new car is not one of my favorite things to do. I can honestly say Nate & Jamestown Honda have changed that. Thank you!

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    3.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jamestown Honda

    We appreciate hearing this! Thank you for taking the time to tell us about your experience here at Jamestown Honda! We are grateful for your business ...and look forward to being your dealership of choice again in the future!


    Worked with:
    William Beachner Jr

    General Manager

    NOT RATED

    Nate Stancombe

    Sales

    NOT RATED

  • 5.0 out of 5
    February 7, 2019

    A year ago I leased a Honda Civic as I was 27450 miles into car which had a year to go on a 30000 mile lease. Bill put me into a brand new Honda with... a 36000 mile lease and promised me that he would take care of the body scratches (one major and three minor) on the prior auto when it can time to turn it in ten months later. It can be tricky and confusing and costly when one tries to turn a lease car early. Bill led me through that quagmire and saved me about $3000 in the process Of course the other staff members have a tendency to reflect the attitude of their leadership Kudos all around !

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jamestown Honda

    Thank you for this great review! We are happy to hear your experience with Bill and Jamestown Honda has been a great one! We appreciate your business ...and look forward to continuing to work with you!


    Worked with:
    William Beachner Jr

    General Manager

    NOT RATED

  • 5.0 out of 5
    October 28, 2018

    I was able to get a great deal on a car from the friendly staff at Jamestown Honda. Everything went smoothly and I was able to get a great car.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jamestown Honda

    Thank you for this review! We're happy to hear your experience here at Jamestown Honda was 5-star worthy! We appreciate your business!


    Worked with:
    Nate Stancombe

    Sales

    NOT RATED

    Nicole Miller

    BDC Manager

    NOT RATED

  • 5.0 out of 5
    August 24, 2018

    I recommend working with Erik coulter for all of your car sales needs. While visiting Erik at Honda I felt comfortable and that he had my best interests... in mind.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2018

    Nate made a bad first impression from another rep who treated us like dirt, turn into a very good experience .ratings are high because of Nate and Paul.

    1.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jamestown Honda

    Thank you for the review. While we're disappointed to hear you had a frustrating first experience, we are happy to hear Nate was able to turn it aroun...d and provide you with good customer service. We appreciate your patience.


    Worked with:
    Nate Stancombe

    Sales

    NOT RATED

  • 5.0 out of 5
    June 25, 2018

    Curtis Strong is a reliable, honest, straight to the point salesman. He will take the time to tell you about the features of each car and find a vehicle... within your price point. I was nervous to deal with a car salesman and afraid that I would be ripped off, but Curtis found me the perfect vehicle for a great price. I would suggest him and the dealership to anyone looking for a great car shopping experience! Thank you Curtis!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Jamestown Honda

    Thank you for this review! We're happy to hear the Curtis was able to provide you with 5-star customer service! We appreciate your willingness to reco...mmend him & Jamestown Honda to others, based on your experience! Thank you for your business!


    Worked with:
    Curtis Strong

    Sales

    NOT RATED

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