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Jamestown Honda

(94 reviews)
Visit Jamestown Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00am
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (888) 863-7089 (888) 863-7089
Used (888) 881-6723 (888) 881-6723
Service (888) 691-7240 (888) 691-7240

Inventory

See all 112 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2026.
Welcome to the new Jamestown Honda located in Lakewood, NY. We are the newest and one of the largest Honda dealerships within 45 miles of Lakewood, NY; also serving the surrounding communities of Fredonia, NY; Van Buren Bay Areas of NY; Warren, PA; and Erie, PA. Our state of the art, brand new 25,000 square foot facility offers one of the largest selections of the most popular new Honda models such as the CR-V, Accord, Civic, Odyssey, HR-V, Pilot, Fit and the Ridgeline. Our expansive on-site inventory also includes used vehicles and Honda Certified Pre-Owned. All Honda Certified Pre-Owned Vehicles are nearly new and fully certified.

Service center

Phone number (888) 691-7240

Service hours

Monday
8:00am–5:00am
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jamestown Honda from DealerRater.

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It's going to take more than a few sentences you can call me 716-490-2979 Thanks

It's going to take more than a few sentences you can call me 716-490-2979 Thanks

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very through and friendly and d knowledgeable They were very nice and prompt with my service

Very through and friendly and d knowledgeable They were very nice and prompt with my service

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing you found our team welcoming, attentive, and well informed means a lot to us. We're glad the service on your Honda HR-V was handled in a timely manner.

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Very pleasant experience. Staff was friendly and knowledgeable with questions. I would recommend Dealership to friends

Very pleasant experience. Staff was friendly and knowledgeable with questions. I would recommend Dealership to friends

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased our team could answer your questions and make service on your Honda Ridgeline a positive experience. Your recommendation to friends means a lot to us.

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Fast and efficient. Very courteous My experience was good. Amanda was very courteous and the person who took care of our car was fast and efficient.

Fast and efficient. Very courteous My experience was good. Amanda was very courteous and the person who took care of our car was fast and efficient.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Jamestown Honda.

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Said I needed a lot of work and it wasn't needed Alignment, tires differential fluid and all I wanted was a tire rotation

Said I needed a lot of work and it wasn't needed Alignment, tires differential fluid and all I wanted was a tire rotation

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The reason I gave an average rating was, I was disappointed. In the fact I paid to have my tires that I bought at your dealership rotated. I was low on pressure in the tires. I believe all that was done was the tire rotation and none of the tires were pressured to uniform tire pressures. I still am low and I was disappointed in that fact now I have to re-pressure them off myself after paying the dealers to do it.

The reason I gave an average rating was, I was disappointed. In the fact I paid to have my tires that I bought at your dealership rotated. I was low on pressure in the tires. I believe all that was done was the tire rotation and none of the tires were pressured to uniform tire pressures. I still am low and I was disappointed in that fact now I have to re-pressure them off myself after paying the dealers to do it.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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I am happy with their services. They are very kind and I like the reminders on appointments.

I am happy with their services. They are very kind and I like the reminders on appointments.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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Everyone was knowledgeable The staff was friendly, knowledgeable & very accommodating. It took less time than I expected

Everyone was knowledgeable The staff was friendly, knowledgeable & very accommodating. It took less time than I expected

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Jamestown Honda.

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I’ve been a customer since 2019. Have never been disappointed will always stick with honda. On my 4th crv!

I’ve been a customer since 2019. Have never been disappointed will always stick with honda. On my 4th crv!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hearing you’ve trusted us since 2019 and are on your fourth Honda CR-V means a great deal to our team. We’re thrilled your experiences have never disappointed and look forward to supporting you with your new Honda CR-V. Thank you for your continued loyalty and for choosing our dealership again.

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The dealership has friendly knowledgeable people who care about the customer. The dealership is a good place to go.

The dealership has friendly knowledgeable people who care about the customer. The dealership is a good place to go.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your Honda CR-V is in great hands when it’s in for service. Hearing that you find our service team knowledgeable and caring means a lot to us. Thank you for choosing us for your service needs.

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See all 94 reviews

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